Usually very quick, but car in front of me had several bags. When I got my burger it was a bit over cooked. Drive through, not much atmosphere, but no trash, bushes do need trimes back a bit.
Atmosphere: 2
Food: 3
Service: 4
rapgodo .figueroa.
Now I've worked at a steak n shake 7 yrs ago but did they change the portion of meat on the steak burgers because Jesus they're small..... I'm just saying as consumer what's your take?
Atmosphere: 3
Food: 3
Service: 5
Judy Miller
I was waiting on my order today and there was a worker in a red shirt and the ordering head phones on. He washed his hand the wiped his nose. In real. He did not rewash his hands
Atmosphere: 4
Food: 4
Service: 5
T Wilson
Terrible customer service from the manager (Jamie). We paid $2.65 for 3 medium sweet teas, attempted to refill, only to find out an employee threw out half of the tea in the back at 9:20, when the place doesn’t even close until 12:00 AM. Manager did nothing. Lazy staff in the back and an incompetent manager. Not to mention you are only allowed 1 refill while you dine in. Seats were dirty and countertops at kiosks were greasy! THIS PLACE IS A TOTAL RIP-OFF!!! I WOULD NEVER RECOMMEND OR VISIT THIS ESTABLISHMENT AGAIN!
Atmosphere: 2
Food: 1
Service: 1
julia kestle
I'm not a big fan of their new drink dispensers, but I understand profit loss.
Atmosphere: 3
Food: 4
Service: 3
Jeff Fielder
Food was good I have zero complaints, store was clean. Did not speak to a single soul since you order from a kiosk and pay at the same time, and the system actually asked if I wanted to leave a tip prior to receiving the meal and retrieving our own self serve drinks.
Atmosphere: 4
Food: 4
Service: 4
Maria Jones
Too bad they can't have one person take orders for those who are not tech savvy
Vegetarian options: I got grill cheese was good
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Grilled Cheese Combo
Nathan
Seriously will not ring up my own for get my own food. Bring back the servers
Atmosphere: 1
Food: 2
Service: 1
Ricky Z
Seriously will not ring up my own for get my own food. Bring back the servers
Atmosphere: 1
Food: 2
Service: 1
arben ibraimi
This is not a hotdog you stupid and they also won’t tell you that they don’t have hotdog buns. Terrible service -0
Wish they would employ some waiters and waitresses. Place seemed like a ghost town ?
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: French Fries
Sondra Hdez
I had to wait forever in the drive through. Food was really good one day, then not good the next time.
Atmosphere: 2
Food: 3
Service: 1
ToucanAir
This steak n shake ALWAYS has attitude, has for years. Very obvious that they are trying to run off customers so that they dont have to work as hard... Shut it down already. Burger was so greasy it was saugy. I wish i would of brought it back in and dropped the blob on the counter, instead of out the window. Im gonna dispute it with my bank and get my money back. Idk why people dont do that, simple phone call.
Atmosphere: 1
Food: 1
Service: 1
Darren Ritchie
The food is good. I gave it 3 stars based on ordering from the kiosks. No service really to speak of, and they expect a tip. I hate ordering from a kiosk.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: French Fries, Double Butter Burger with Pickles
Greg Gates
Had to place my own order at kiosk. No persons to even greet us at door.
Usually very quick, but car in front of me had several bags. When I got my burger it was a bit over cooked. Drive through, not much atmosphere, but no trash, bushes do need trimes back a bit.
Atmosphere: 2
Food: 3
Service: 4
Now I've worked at a steak n shake 7 yrs ago but did they change the portion of meat on the steak burgers because Jesus they're small..... I'm just saying as consumer what's your take?
Atmosphere: 3
Food: 3
Service: 5
I was waiting on my order today and there was a worker in a red shirt and the ordering head phones on. He washed his hand the wiped his nose. In real. He did not rewash his hands
Atmosphere: 4
Food: 4
Service: 5
Terrible customer service from the manager (Jamie). We paid $2.65 for 3 medium sweet teas, attempted to refill, only to find out an employee threw out half of the tea in the back at 9:20, when the place doesn’t even close until 12:00 AM. Manager did nothing. Lazy staff in the back and an incompetent manager. Not to mention you are only allowed 1 refill while you dine in. Seats were dirty and countertops at kiosks were greasy! THIS PLACE IS A TOTAL RIP-OFF!!! I WOULD NEVER RECOMMEND OR VISIT THIS ESTABLISHMENT AGAIN!
Atmosphere: 2
Food: 1
Service: 1
I'm not a big fan of their new drink dispensers, but I understand profit loss.
Atmosphere: 3
Food: 4
Service: 3
Food was good I have zero complaints, store was clean.
Did not speak to a single soul since you order from a kiosk and pay at the same time, and the system actually asked if I wanted to leave a tip prior to receiving the meal and retrieving our own self serve drinks.
Atmosphere: 4
Food: 4
Service: 4
Too bad they can't have one person take orders for those who are not tech savvy
Vegetarian options: I got grill cheese was good
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Grilled Cheese Combo
Seriously will not ring up my own for get my own food. Bring back the servers
Atmosphere: 1
Food: 2
Service: 1
Seriously will not ring up my own for get my own food. Bring back the servers
Atmosphere: 1
Food: 2
Service: 1
This is not a hotdog you stupid and they also won’t tell you that they don’t have hotdog buns. Terrible service -0
Restaurantji Recommends
Wish they would employ some waiters and waitresses. Place seemed like a ghost town ?
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: French Fries
I had to wait forever in the drive through. Food was really good one day, then not good the next time.
Atmosphere: 2
Food: 3
Service: 1
This steak n shake ALWAYS has attitude, has for years. Very obvious that they are trying to run off customers so that they dont have to work as hard... Shut it down already. Burger was so greasy it was saugy. I wish i would of brought it back in and dropped the blob on the counter, instead of out the window.
Im gonna dispute it with my bank and get my money back. Idk why people dont do that, simple phone call.
Atmosphere: 1
Food: 1
Service: 1
The food is good. I gave it 3 stars based on ordering from the kiosks. No service really to speak of, and they expect a tip. I hate ordering from a kiosk.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: French Fries, Double Butter Burger with Pickles
Had to place my own order at kiosk. No persons to even greet us at door.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Chili Cheese Fries
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