I over looked the brown lettuce, and lack of selection but the rude lady behind the counter is why it gets the 2 star. You work in customer service. You need to remember that while you are at work. Your attitude needs an adjustment.
Atmosphere: 3
Food: 3
Service: 2
Mark Sellers
The snaggle-toothed lady you have making sandwiches is rude and refuses to toast sandwiches “because the bread is too hard and they don’t do that at this location”. I’ve literally never heard of that, in any Subway. Not only did she tell me they couldn’t toast my bread but I couldn’t order a kids meal with Italian herbs and cheese bread. Her exact words were “Italian or wheat” and I asked again “Italian herbs and cheese please”. To which her response was “well what am I supposed to do with the rest of the bread, that’s only 4 inches, you can only do Italian or wheat” Why exactly would that be on the customer? If I were to ask for olives, and only want a few, I don’t have to get the whole can it comes in? On the app it does allow you to order it, which is my go-to, which I inquired with her. To her response, she rudely replied “not at this location”. It seems her common sense level is at the same as her dental hygiene. Poor. She would rather argue with customers than help them. As I was the third customer she refused to make something for. I ended up walking out, without food. I’d rather go hungry, than deal with a disrespectful attitude from a service I am paying for.
Atmosphere: 1
Food: 1
Service: 1
Chuck Billings
I didn't realize they had changed to Pepsi products and there was no tea. Not sure if they got rid of the tea or didn't have any brewed. Service was excellent and quick.
Atmosphere: 4
Food: 3
Service: 4
Danny
Great service, the food was fresh and hot. Nice friendly staff 👌
Don’t go to this subway if you do delivery or curbside. I waited outside for over 25 minutes, finally went inside for them to lie to me and say “we just made it” when it was listed as ready almost half an hour prior. My sandwich was toasted, so it should be warm if just made. Instead it’s soggy and cold. 0/5 stars and to the girl who rolled her eyes at me, I hope you have the day you deserve. Worst subway EVER.
Atmosphere: 1
Food: 1
Service: 1
Kenneth Green
Enjoyed Subway Cville south on 231. Our favorite sub maker is back.
Atmosphere: 5
Food: 5
Service: 5
Amanda Tinoco
Twice now I have ordered Subway for lunch to be delivered at my work. Both times, with no explanation, the order was delayed and delayed, and then finally canceled. So twice now I’ve been stranded at work with no lunch. Ridiculous! Absolutely done with this restaurant. Don’t order delivery if you actually want something to eat.
the footlong churro was fire, my sandwich (philly cheesesteak) was also very good and i would come back to this location next time i’m in crawfordsville.
Atmosphere: 5
Food: 5
Service: 5
Avary pounds
Very rude and out of bread at 2:00 in the afternoon
Atmosphere: 3
Food: 1
Service: 1
nitsua
I placed a mobile order and when I got home I noticed that I was missing the extra add ons for both of my salads. I then called the store and the manager hung up on me after 5 minutes of waiting on hold. I called back and she was very rude and defensive. She argued with me about what she remembers putting on the order and explains how there’s a lobby of people and doesn’t have the time for me. (Also a paying customer). Although the store seemed to be short staffed, that is no excuse for a MANAGER to act out in that manner. You don’t argue and tell customers they are wrong. Simply apologize and remake the order. The loss of a couple of dollars it takes to make the product outweighs losing a customer every time. I showed back up to the store for a remake of the salads and when the employees recognized me, they immediately rolled their eyes and went to the back of the store. When getting busy with short staff you need to make sure you are taking your time and getting every order correct. The customers understand long wait times since they see the line, but if they also have to see the person in charge yelling at other customers and making people wait longer than needed because she doesn’t want to help them, that makes them not want to order anymore. I have tried multiple times to give this location a try and every time it just seems to end horribly. Not to mention the heath standards are not on the agenda at this location. No handwashing, no hair pulled up/back, reusing utensil's, gloves touching money, window, computer screens and not getting swapped out, cursing with customers in the lobby. This location has officially lost my and my family’s business.
I over looked the brown lettuce, and lack of selection but the rude lady behind the counter is why it gets the 2 star. You work in customer service. You need to remember that while you are at work. Your attitude needs an adjustment.
Atmosphere: 3
Food: 3
Service: 2
The snaggle-toothed lady you have making sandwiches is rude and refuses to toast sandwiches “because the bread is too hard and they don’t do that at this location”. I’ve literally never heard of that, in any Subway. Not only did she tell me they couldn’t toast my bread but I couldn’t order a kids meal with Italian herbs and cheese bread. Her exact words were “Italian or wheat” and I asked again “Italian herbs and cheese please”. To which her response was “well what am I supposed to do with the rest of the bread, that’s only 4 inches, you can only do Italian or wheat” Why exactly would that be on the customer? If I were to ask for olives, and only want a few, I don’t have to get the whole can it comes in? On the app it does allow you to order it, which is my go-to, which I inquired with her. To her response, she rudely replied “not at this location”. It seems her common sense level is at the same as her dental hygiene. Poor. She would rather argue with customers than help them. As I was the third customer she refused to make something for. I ended up walking out, without food. I’d rather go hungry, than deal with a disrespectful attitude from a service I am paying for.
Atmosphere: 1
Food: 1
Service: 1
I didn't realize they had changed to Pepsi products and there was no tea. Not sure if they got rid of the tea or didn't have any brewed. Service was excellent and quick.
Atmosphere: 4
Food: 3
Service: 4
Great service, the food was fresh and hot. Nice friendly staff 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lays Baked Original, Steak & Cheese
Very inappropriate employees
Really nice ppl there and very well made subs
Atmosphere: 4
Food: 5
Service: 5
Don’t go to this subway if you do delivery or curbside. I waited outside for over 25 minutes, finally went inside for them to lie to me and say “we just made it” when it was listed as ready almost half an hour prior. My sandwich was toasted, so it should be warm if just made. Instead it’s soggy and cold. 0/5 stars and to the girl who rolled her eyes at me, I hope you have the day you deserve. Worst subway EVER.
Atmosphere: 1
Food: 1
Service: 1
Enjoyed Subway Cville south on 231. Our favorite sub maker is back.
Atmosphere: 5
Food: 5
Service: 5
Twice now I have ordered Subway for lunch to be delivered at my work. Both times, with no explanation, the order was delayed and delayed, and then finally canceled. So twice now I’ve been stranded at work with no lunch. Ridiculous! Absolutely done with this restaurant. Don’t order delivery if you actually want something to eat.
Atmosphere: 1
Food: 1
Service: 1
Way overpriced for the amount of food you get
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Can't see half the toppings other half was frozen
Atmosphere: 2
Food: 1
Service: 1
the footlong churro was fire, my sandwich (philly cheesesteak) was also very good and i would come back to this location next time i’m in crawfordsville.
Atmosphere: 5
Food: 5
Service: 5
Very rude and out of bread at 2:00 in the afternoon
Atmosphere: 3
Food: 1
Service: 1
I placed a mobile order and when I got home I noticed that I was missing the extra add ons for both of my salads. I then called the store and the manager hung up on me after 5 minutes of waiting on hold. I called back and she was very rude and defensive. She argued with me about what she remembers putting on the order and explains how there’s a lobby of people and doesn’t have the time for me. (Also a paying customer). Although the store seemed to be short staffed, that is no excuse for a MANAGER to act out in that manner. You don’t argue and tell customers they are wrong. Simply apologize and remake the order. The loss of a couple of dollars it takes to make the product outweighs losing a customer every time. I showed back up to the store for a remake of the salads and when the employees recognized me, they immediately rolled their eyes and went to the back of the store. When getting busy with short staff you need to make sure you are taking your time and getting every order correct. The customers understand long wait times since they see the line, but if they also have to see the person in charge yelling at other customers and making people wait longer than needed because she doesn’t want to help them, that makes them not want to order anymore. I have tried multiple times to give this location a try and every time it just seems to end horribly. Not to mention the heath standards are not on the agenda at this location. No handwashing, no hair pulled up/back, reusing utensil's, gloves touching money, window, computer screens and not getting swapped out, cursing with customers in the lobby. This location has officially lost my and my family’s business.
Atmosphere: 1
Food: 4
Service: 1
Very rude and out of bread at 2:00 in the
Atmosphere: 3
Food: 1
Service: 1
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