Decatur has one of the BEST Taco Bell establishments around! The staff is always friendly, the service is always fast even if it’s backed up and the food tastes great!
Atmosphere: 5
Food: 5
Service: 5
Kris Sheets
Taco bell used to be cheap, good food. It's not cheap anymore.
Atmosphere: 3
Food: 3
Service: 5
Jennifer Young
yikes..what is this messy wrapping??
Atmosphere: 1
Food: 1
Service: 1
Rose Burkholder
The food is great don’t get me wrong, but some of the workers here are very very rude. Like horrible customer service. I asked for something from a tall black guy that works here bc we didn’t get it in our order and he just stared at me like I was stupid. I asked again and he just stared at me and didn’t help me. He just went back to whatever he was doing. It’s ridiculous. Someone’s Taco Bell gets my order wrong. I get it, they’re busy but when they arent busy and they still get my order wrong, it makes me mad. All I’m saying is that they should work on their customer service. Especially the tall black guy, my mom and I have gotten attitude from him multiple times. Not ok.
Atmosphere: 4
Food: 4
Service: 3
grindcore124
These guys bust their behinds and went above and beyond for me tonight. The service I received made up for the long wait. I was treated like royalty after witnessing them get slammed.
I've been a regular for 10 years, and the Decatur, IN location has been on a downward spiral since 2020. Nowadays, all of the cosmic power in the universe couldn't get this Taco Bell location to get an order right. My primary method of ordering is online and picking up in drive through. Something's always missing. Something else belongs to someone else's order. This ingredient was used when it was specified not to. Nothing is boxed up anymore, so everything is randomly thrown in large bags and not together...Just go to Bluffton or Portland instead.
Atmosphere: 5
Food: 4
Service: 1
Heaven Hambrock
Matthew did an excellent job! Very respectful customer service :)
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Shear
Staff are allways super nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Saige Lawrence
Forgot 1 of my 3 items. Didn’t give me a receipt so I couldn’t get it.
Great and friendly staff! Great food!
Atmosphere: 5
Food: 5
Service: 5
Selfish with food
Atmosphere: 4
Food: 2
Service: 2
Good team just forget one of my items.
Hannah was great
Atmosphere: 5
Food: 5
Service: 5
Decatur has one of the BEST Taco Bell establishments around! The staff is always friendly, the service is always fast even if it’s backed up and the food tastes great!
Atmosphere: 5
Food: 5
Service: 5
Taco bell used to be cheap, good food. It's not cheap anymore.
Atmosphere: 3
Food: 3
Service: 5
yikes..what is this messy wrapping??
Atmosphere: 1
Food: 1
Service: 1
The food is great don’t get me wrong, but some of the workers here are very very rude. Like horrible customer service. I asked for something from a tall black guy that works here bc we didn’t get it in our order and he just stared at me like I was stupid. I asked again and he just stared at me and didn’t help me. He just went back to whatever he was doing. It’s ridiculous. Someone’s Taco Bell gets my order wrong. I get it, they’re busy but when they arent busy and they still get my order wrong, it makes me mad. All I’m saying is that they should work on their customer service. Especially the tall black guy, my mom and I have gotten attitude from him multiple times. Not ok.
Atmosphere: 4
Food: 4
Service: 3
These guys bust their behinds and went above and beyond for me tonight. The service I received made up for the long wait. I was treated like royalty after witnessing them get slammed.
Atmosphere: 5
Food: 5
Service: 5
Great menu and good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
Restaurantji Recommends
Night crew and early morning crew are the best
Atmosphere: 5
Food: 5
Service: 5
I've been a regular for 10 years, and the Decatur, IN location has been on a downward spiral since 2020. Nowadays, all of the cosmic power in the universe couldn't get this Taco Bell location to get an order right. My primary method of ordering is online and picking up in drive through. Something's always missing. Something else belongs to someone else's order. This ingredient was used when it was specified not to. Nothing is boxed up anymore, so everything is randomly thrown in large bags and not together...Just go to Bluffton or Portland instead.
Atmosphere: 5
Food: 4
Service: 1
Matthew did an excellent job! Very respectful customer service :)
Atmosphere: 5
Food: 5
Service: 5
Staff are allways super nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Forgot 1 of my 3 items. Didn’t give me a receipt so I couldn’t get it.
Service: 1
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