If it was in my hands i would have put 0 star, because it was very very bad service and worst food, usually my kids love Mac and cheese from chick fil a. but when I ordered it today from the Eastland Mall, they gave me a burnt one and then when I asked them about it, they said that it was cheese. everyone knows that there’s no such thing as black cheese. Staff is very very, very rude. I’m not going to go here anymore and I do not recommend this place to anyone.
Atmosphere: 1
Jackson Hutton
Good time and good food
Atmosphere: 5
Food: 5
Service: 5
ADDISON Cruz.
Can't believe this poor excuse for a breakfast biscuit!!! Never again!
Atmosphere: 4
Food: 2
Service: 5
Terra Johnson
Chick-fil-A never misses 🩷
Atmosphere: 5
Food: 5
Service: 5
Brandi Mcatee
In the drive thru, why do they take your order before you get to the menu? It has been this way every time I've visited, and Idk what to order, so I look at the menu online real quick and pick the 1st thing I see. I guess I should just tell the employee that I'd like to drive up there 10 to 15 feet or so to the menu, and but really shouldn't have to do that. Really does everyone else know the menu so we'll that they don't need to see it? Am I doing something wrong?
Food: 4
Service: 3
Jen Melton
Very clean, food is good and priced reasonable and staff is very nice. What's not to like?
I don’t know what’s going on with this Chick-fil-A, but it’s like a whole bunch of kids working here who don’t follow the directions that they print out themselves. Every time I come, something is missing. They don’t put the sauce in the bag, even when it’s clearly listed on the receipt. They don’t make the food the way I requested. They’re too busy socializing with their friends while they’re supposed to be working. It’s frustrating because Chick-fil-A is known for good service, but this location just doesn’t deliver. If I’m paying for a meal, I expect it to be right without having to double-check every little thing before I leave. Management needs to step in and make sure the employees are actually focused on their jobs instead of just hanging out. Do better! I never come back. I’ll take my business to the west side because Debbie and her team never miss!!
Atmosphere: 1
Food: 1
Service: 1
Jay \u0026 MaryAnn Martin
Amazing customer service and delicious food!!!
Atmosphere: 5
Food: 5
Service: 5
Reema Alashi
I waited more than 30 minutes, when i asked about my food they will said in 5 minutes. , i talked to manger how i didn’t get my food” she said “we are sorry we don’t have chicken nuggets “ , so what about the waiting time! I was standing up more than 35 minutes, and i just got refund!!!No FOOD , the worst experience with chicken fil a, i wish i can complain to the owner about his team
Atmosphere: 1
Service: 1
Kezia Jackson
Food is always good but the cashier guy with glasses is rude, can't barely hear him taking my order
Atmosphere: 3
Food: 5
Service: 2
Samara Adams
My daughter loves the kids meals and I tried the iced coffee today. It was good and her food came out fast and fresh.
Always wonderful
Atmosphere: 5
Food: 5
Service: 5
We love the Egg and Cheese Biscuit meal and the breakfast burrito! Always consistent and kind people!
Atmosphere: 5
Food: 5
Service: 5
Over/priced common fair
Atmosphere: 3
Food: 3
Service: 3
Very clean, the food is iconic and delicious. Service with a smile. I would eat here every day if I could. Lol
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Deluxe, Chick-Fil-A Deluxe Sandwich
If it was in my hands i would have put 0 star, because it was very very bad service and worst food, usually my kids love Mac and cheese from chick fil a. but when I ordered it today from the Eastland Mall, they gave me a burnt one and then when I asked them about it, they said that it was cheese. everyone knows that there’s no such thing as black cheese. Staff is very very, very rude. I’m not going to go here anymore and I do not recommend this place to anyone.
Atmosphere: 1
Good time and good food
Atmosphere: 5
Food: 5
Service: 5
Can't believe this poor excuse for a breakfast biscuit!!! Never again!
Atmosphere: 4
Food: 2
Service: 5
Chick-fil-A never misses 🩷
Atmosphere: 5
Food: 5
Service: 5
In the drive thru, why do they take your order before you get to the menu? It has been this way every time I've visited, and Idk what to order, so I look at the menu online real quick and pick the 1st thing I see. I guess I should just tell the
employee that I'd like to drive up there 10 to 15 feet or so to the menu, and but really shouldn't have to do that. Really does everyone else know the menu so we'll that they don't need to see it? Am I doing something wrong?
Food: 4
Service: 3
Very clean, food is good and priced reasonable and staff is very nice. What's not to like?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I don’t know what’s going on with this Chick-fil-A, but it’s like a whole bunch of kids working here who don’t follow the directions that they print out themselves. Every time I come, something is missing. They don’t put the sauce in the bag, even when it’s clearly listed on the receipt. They don’t make the food the way I requested. They’re too busy socializing with their friends while they’re supposed to be working. It’s frustrating because Chick-fil-A is known for good service, but this location just doesn’t deliver. If I’m paying for a meal, I expect it to be right without having to double-check every little thing before I leave. Management needs to step in and make sure the employees are actually focused on their jobs instead of just hanging out. Do better! I never come back. I’ll take my business to the west side because Debbie and her team never miss!!
Atmosphere: 1
Food: 1
Service: 1
Amazing customer service and delicious food!!!
Atmosphere: 5
Food: 5
Service: 5
I waited more than 30 minutes, when i asked about my food they will said in 5 minutes. , i talked to manger how i didn’t get my food” she said “we are sorry we don’t have chicken nuggets “ , so what about the waiting time! I was standing up more than 35 minutes, and i just got refund!!!No FOOD , the worst experience with chicken fil a, i wish i can complain to the owner about his team
Atmosphere: 1
Service: 1
Food is always good but the cashier guy with glasses is rude, can't barely hear him taking my order
Atmosphere: 3
Food: 5
Service: 2
My daughter loves the kids meals and I tried the iced coffee today. It was good and her food came out fast and fresh.
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