I haven't had bad food from here ever and I've been going to this place for 40 years. Service is above average. Quality goes up and down as workers come and go. Pretty much run by high school kids. Atmosphere is retro same as all if them and I like that. My only suggestion is for them to get a stronger wider straw to drink their milk shakes with.
Trevor Zane
The food is SOOO GOOD. And the employees are really friendly! Thank You!!!
Zachary Schneider
I ate there yesterday food was amazing. The service was fantastic
Recommended dishes: Mint Chocolate Chip Ice Cream Cone, Double Cheeseburger
Chandra Schaeffer
We love Ritzy’s but we’re really grossed out to watch the person prepping our food handle her phone multiple times with her gloves and turn right back and handle our food. 🤢
Atmosphere: 1
Food: 5
Service: 5
Zackary Chairvolotti
I absolutely love Ritzy's food. However, the girl cutting strawberries today for the PB&Js kept playing on her phone with gloves on, and then going right back to cutting. Everyone knows phones are one of the dirtiest things we touch on a daily basis. If that wasn't bad enough, another employee did the same thing but with a dirty rag from the bathroom. Employees need to be trained on cross contamination and proper food safety procedures.
Atmosphere: 2
Food: 5
Service: 5
Diana Maddox
Stopped on Saturday for a quick lunch placed my order, had to wait on my fires, yeah that means food will be hot!!! NOT hamburger was not as ordered, and not Only hamburgers not hot the fries that we had to wait in was not even warm!
Food: 1
Service: 3
Kim Cates
More cussing here than I’ve heard in my life and food sucked
Patty Rhoades
Everything was delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mint Chocolate Chip Ice Cream Cone, Cheeseburger and Fries
Was told the milkshake machine was out of service because they had already cleaned it for the night 30 minutes before closing time. The gentleman taking my order asked me what size and a lady cut him off and said it was out of service that it was already cleaned for the night.
Was there two days prior and the customer service is atrocious to be honest. Won’t waste my time or money at either location again. Going back through the reviews.. completely makes sense. Foods not as good as it was years ago anyway!
Deborah Bloodsaw
Good food, onion rings were great, I'm sure I would have loved my strawberry ice cream but silly me forgot about it and it melted 😊
Atmosphere: 4
Food: 5
Service: 4
Diana Mudd
Was very good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Samantha Poulson
Here is the “grilled cheese” i just received for my “kids meal”.
Snarffel McGarlock
Old school charm with decent foods and A+ ice cream.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Mint Chocolate Chip Ice Cream Cone
Always great food and servicen
I haven't had bad food from here ever and I've been going to this place for 40 years. Service is above average. Quality goes up and down as workers come and go. Pretty much run by high school kids. Atmosphere is retro same as all if them and I like that. My only suggestion is for them to get a stronger wider straw to drink their milk shakes with.
The food is SOOO GOOD. And the employees are really friendly! Thank You!!!
I ate there yesterday food was amazing. The service was fantastic
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Double Cheeseburger
Stopped for a lunch food is just amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mint Chocolate Chip Ice Cream Cone, Double Cheeseburger
We love Ritzy’s but we’re really grossed out to watch the person prepping our food handle her phone multiple times with her gloves and turn right back and handle our food. 🤢
Atmosphere: 1
Food: 5
Service: 5
I absolutely love Ritzy's food. However, the girl cutting strawberries today for the PB&Js kept playing on her phone with gloves on, and then going right back to cutting. Everyone knows phones are one of the dirtiest things we touch on a daily basis. If that wasn't bad enough, another employee did the same thing but with a dirty rag from the bathroom. Employees need to be trained on cross contamination and proper food safety procedures.
Atmosphere: 2
Food: 5
Service: 5
Stopped on Saturday for a quick lunch placed my order, had to wait on my fires, yeah that means food will be hot!!! NOT hamburger was not as ordered, and not
Only hamburgers not hot the fries that we had to wait in was not even warm!
Food: 1
Service: 3
More cussing here than I’ve heard in my life and food sucked
Everything was delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mint Chocolate Chip Ice Cream Cone, Cheeseburger and Fries
Restaurantji Recommends
Was told the milkshake machine was out of service because they had already cleaned it for the night 30 minutes before closing time. The gentleman taking my order asked me what size and a lady cut him off and said it was out of service that it was already cleaned for the night.
Was there two days prior and the customer service is atrocious to be honest. Won’t waste my time or money at either location again. Going back through the reviews.. completely makes sense. Foods not as good as it was years ago anyway!
Good food, onion rings were great, I'm sure I would have loved my strawberry ice cream but silly me forgot about it and it melted 😊
Atmosphere: 4
Food: 5
Service: 4
Was very good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Here is the “grilled cheese” i just received for my “kids meal”.
Old school charm with decent foods and A+ ice cream.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Mint Chocolate Chip Ice Cream Cone
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