Foods always made wrong and is sloppy cold and old
Atmosphere: 1
Food: 1
Service: 1
michelle johnson
Very slow fries cold orders were not coming out in any kind of order waited so long for my burgers fries were ice cold . The worst visit I have ever had at McDonald's
Atmosphere: 1
Food: 1
Service: 1
Aaliyah Hale
Order off DoorDash and didn’t get my McFlurry and so I called the and they hung up on my face I just wanted to see if I can get a refund for it bc I paid for that McFlurry
Cassandra Mattingly
Easy fast and great quality! Keep it up McDonald's crew .Parking: Easy in and out and also plenty of spacesKid-friendliness: Play palace!!!Wheelchair accessibility: Easily accessible!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Cheeseburger, Hamburger, Double Quarter Pounder with Cheese, Sausage Egg and Cheese, Sausage Biscuit, French Fries, Fish Fillet Sandwich, Mcgriddles, McDonald's Big Mac, Deluxe Crispy Chicken Sandwich, Chicken Mcnuggets, Quarter Pounder Hamburger, Happy Meal, Crispy Chicken Sandwich, Mcmuffin, Pancake
Laurie M
As a Dasher, my recent visit to this McDonald's was to pick up food for someone else, and to use the loo, so I can't comment on the food quality, but the service was just fine. Cleanliness and "atmosphere" (decor? "furniture"?) -- I felt like I'd entered the Twilight Zone! So far as I can tell, this McDonald's shares its bathrooms with the attached Circle K, and they (the women's, anyway; I'm assuming the men's as well) are brand-spanking-new. My star reduction is for the impracticality of a *single* toilet serving both the convenience store AND McDonald's, on a national highway, no less. It's a little weird, that single toilet sitting in the corner of a tiled room (with double door locks) large enough for at least two stalls, but it's definitely clean, and disabled-friendly with plenty of grab bars and room for an assistant. The hand dryer has disinfecting UV light ! Back in McDonald's proper, seating is now primarily modern upholstered stools, bar-height at long tables, or down low facing the window. They do still have some non-fixed bench seats and tables. I didn't notice until uploading my photos that the bar-height tables have 3-prong outlets and USB ports at each stool location! I'm guessing the lower ones have these as well.As a Dasher, I transport orders in insulated bags but it hardly seems worth the trouble when most McDonald's locations insist on bagging cold items (e.g., iced beverages, shakes) in the same bag with hot items. Seriously? Duh.?
Patty Galloway
FILTHY. Absolutely no customer service. I heard them tell someone boohoo when she didn't get her fries. THE OWNER SHOULD BE
Atmosphere: 3
barbara hatcher
When handing me my drink, HE gouged me with one of HIS very big, long and wide pink sparkley fake nails, then looked at his nail to see if was ok...Then charged 32 cents for 1 sweet n sour sauce, stating ketchup is only condiment thats free. Funny thing, the next McDonald's we went to handed me 2 sweet n sour for free. Wont go back there
Atmosphere: 1
Food: 2
Service: 1
todd roll
There food is poison and the people spit in the food
Compared to ALL other local mcdonalds this place is sub par at best. it's ridiculous the service is piss poor, 99% of the time the manager in charge is cussing and clearly has no respect for costumers. Along with that the wait time is insane to, there would be no cars in the drive thru and maybe 2 people in the lobby eating and they still manage to take 30+ minutes to take an order. some may bring up the fact they have a kiosk but I'm paying with cash and there's no excuse or reason you should be taking 30 mins to take a singular order. Additionally the food quality is also terrible, ive gotten cold burgers, mcchickens with hair in it, the fries would be cold or overly salty u mean it's ridiculous , the only reason this place is still in business is because the fact it's near 41 and a high school.
Chris B
Ordered double cheeseburger, med fries, large diet coke at drive-thru. Paid and proceeded to pickup window. I was only car in line and nobody was in store. I waited 8-10 minutes before anyone came to the window...where I was handed a bag and my drink by a tall chubby guy in a sloppy t-shirt. He said nothing. I tried the fries to make sure they were hot....they were not. Tasted like they'd been sitting 10-15 minutes and were lukewarm. I asked (politely) for hot fries. He said drive forward and walked away. I drove forward and parked. I waited....and waited...and waited....10 MORE minutes in all. Meanwhile NO other cars came through the drive-thru and NO customers entered the main door. I finally went inside. The tall, chubby, sloppily dressed guy (definitely not McDonald's work attire) was sitting reading his phone in the seating area. NO OTHER customers were in store. I asked, "are you the guy that told me to drive forward so I could get hot fries?" He said, "yes." I said, "am I going to get them?" He replied, "I thought you drove off." I said, "why would you think that?" He said, because several people have done that tonight. (NO I'M not making this up). I asked if I could talk to a manager. He said (are you ready for this?), "I AM the manager." Stunned, I asked if I could talk to another manager. He said that would be Mona, but she's on break and doesn't like to be disturbed. I was too dumbfounded to respond. I just got my "semi-hot" fries (no the replacement ones also weren't fresh either)....and left. I spend about 30 bucks a week at the Main St. location, which is excellent. (That's over 1500 dollars/year) if you're counting. The location at 41 and Washington is a joke. We only go to it because it's a block from our house, but probably every other time we go, either the food is cold, or it takes 20 minutes to get through the drive-through (even when they are dead), or they get the order wrong. I once ordered a fish sandwich and when I got home I got a bun with tartar sauce and a half piece of American cheese...NO FISH. Again, I'm not kidding. The employees act like they are being held hostage at gunpoint. If they are having a conversation with a co-worker, they will spend a minute or two finishing that conversation before acknowledging or waiting on you. DON'T GO HERE. This location deserves to close. Whoever owns it should be ashamed of themselves and shouldn't be allowed to be a McDonalds franchisee.
Adam Bonke
Nicole and Lulu always have the best customer service, very friendly, greets us with a smile. I have never had a bad experience with these two.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
George Kurtz
These guys usually do a good job with my morning coffee and breakfast everyday. I love onions, just not in my coffee today :(
Atmosphere: 3
Food: 4
Service: 3
Lydmaris Ortiz
Everything was cold, burger, fries, and that’s that the fries had fresh grease on them like it was recooked. I wish I seen these reviews first but when you’re on the road you just grab what’s there?
The employees hate their jobs!
Atmosphere: 2
Food: 3
Service: 1
Foods always made wrong and is sloppy cold and old
Atmosphere: 1
Food: 1
Service: 1
Very slow fries cold orders were not coming out in any kind of order waited so long for my burgers fries were ice cold . The worst visit I have ever had at McDonald's
Atmosphere: 1
Food: 1
Service: 1
Order off DoorDash and didn’t get my McFlurry and so I called the and they hung up on my face I just wanted to see if I can get a refund for it bc I paid for that McFlurry
Easy fast and great quality! Keep it up McDonald's crew .Parking: Easy in and out and also plenty of spacesKid-friendliness: Play palace!!!Wheelchair accessibility: Easily accessible!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Cheeseburger, Hamburger, Double Quarter Pounder with Cheese, Sausage Egg and Cheese, Sausage Biscuit, French Fries, Fish Fillet Sandwich, Mcgriddles, McDonald's Big Mac, Deluxe Crispy Chicken Sandwich, Chicken Mcnuggets, Quarter Pounder Hamburger, Happy Meal, Crispy Chicken Sandwich, Mcmuffin, Pancake
As a Dasher, my recent visit to this McDonald's was to pick up food for someone else, and to use the loo, so I can't comment on the food quality, but the service was just fine. Cleanliness and "atmosphere" (decor? "furniture"?) -- I felt like I'd entered the Twilight Zone! So far as I can tell, this McDonald's shares its bathrooms with the attached Circle K, and they (the women's, anyway; I'm assuming the men's as well) are brand-spanking-new. My star reduction is for the impracticality of a *single* toilet serving both the convenience store AND McDonald's, on a national highway, no less. It's a little weird, that single toilet sitting in the corner of a tiled room (with double door locks) large enough for at least two stalls, but it's definitely clean, and disabled-friendly with plenty of grab bars and room for an assistant. The hand dryer has disinfecting UV light ! Back in McDonald's proper, seating is now primarily modern upholstered stools, bar-height at long tables, or down low facing the window. They do still have some non-fixed bench seats and tables. I didn't notice until uploading my photos that the bar-height tables have 3-prong outlets and USB ports at each stool location! I'm guessing the lower ones have these as well.As a Dasher, I transport orders in insulated bags but it hardly seems worth the trouble when most McDonald's locations insist on bagging cold items (e.g., iced beverages, shakes) in the same bag with hot items. Seriously? Duh.?
FILTHY. Absolutely no customer service. I heard them tell someone boohoo when she didn't get her fries. THE OWNER SHOULD BE
Atmosphere: 3
When handing me my drink, HE gouged me with one of HIS very big, long and wide pink sparkley fake nails, then looked at his nail to see if was ok...Then charged 32 cents for 1 sweet n sour sauce, stating ketchup is only condiment thats free. Funny thing, the next McDonald's we went to handed me 2 sweet n sour for free. Wont go back there
Atmosphere: 1
Food: 2
Service: 1
There food is poison and the people spit in the food
Atmosphere: 1
Food: 1
Service: 1
Fast friendly service..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Sundae, Mcdouble, Mcgriddles
Restaurantji Recommends
Compared to ALL other local mcdonalds this place is sub par at best. it's ridiculous the service is piss poor, 99% of the time the manager in charge is cussing and clearly has no respect for costumers. Along with that the wait time is insane to, there would be no cars in the drive thru and maybe 2 people in the lobby eating and they still manage to take 30+ minutes to take an order. some may bring up the fact they have a kiosk but I'm paying with cash and there's no excuse or reason you should be taking 30 mins to take a singular order. Additionally the food quality is also terrible, ive gotten cold burgers, mcchickens with hair in it, the fries would be cold or overly salty u mean it's ridiculous , the only reason this place is still in business is because the fact it's near 41 and a high school.
Ordered double cheeseburger, med fries, large diet coke at drive-thru. Paid and proceeded to pickup window. I was only car in line and nobody was in store. I waited 8-10 minutes before anyone came to the window...where I was handed a bag and my drink by a tall chubby guy in a sloppy t-shirt. He said nothing. I tried the fries to make sure they were hot....they were not. Tasted like they'd been sitting 10-15 minutes and were lukewarm. I asked (politely) for hot fries. He said drive forward and walked away. I drove forward and parked. I waited....and waited...and waited....10 MORE minutes in all. Meanwhile NO other cars came through the drive-thru and NO customers entered the main door. I finally went inside. The tall, chubby, sloppily dressed guy (definitely not McDonald's work attire) was sitting reading his phone in the seating area. NO OTHER customers were in store. I asked, "are you the guy that told me to drive forward so I could get hot fries?" He said, "yes." I said, "am I going to get them?" He replied, "I thought you drove off." I said, "why would you think that?" He said, because several people have done that tonight. (NO I'M not making this up). I asked if I could talk to a manager. He said (are you ready for this?), "I AM the manager." Stunned, I asked if I could talk to another manager. He said that would be Mona, but she's on break and doesn't like to be disturbed. I was too dumbfounded to respond. I just got my "semi-hot" fries (no the replacement ones also weren't fresh either)....and left. I spend about 30 bucks a week at the Main St. location, which is excellent. (That's over 1500 dollars/year) if you're counting. The location at 41 and Washington is a joke. We only go to it because it's a block from our house, but probably every other time we go, either the food is cold, or it takes 20 minutes to get through the drive-through (even when they are dead), or they get the order wrong. I once ordered a fish sandwich and when I got home I got a bun with tartar sauce and a half piece of American cheese...NO FISH. Again, I'm not kidding. The employees act like they are being held hostage at gunpoint. If they are having a conversation with a co-worker, they will spend a minute or two finishing that conversation before acknowledging or waiting on you. DON'T GO HERE. This location deserves to close. Whoever owns it should be ashamed of themselves and shouldn't be allowed to be a McDonalds franchisee.
Nicole and Lulu always have the best customer service, very friendly, greets us with a smile. I have never had a bad experience with these two.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
These guys usually do a good job with my morning coffee and breakfast everyday. I love onions, just not in my coffee today :(
Atmosphere: 3
Food: 4
Service: 3
Everything was cold, burger, fries, and that’s that the fries had fresh grease on them like it was recooked. I wish I seen these reviews first but when you’re on the road you just grab what’s there?
Atmosphere: 1
Food: 1
Service: 1