O'Charley's Restaurant & Bar

Got 1/2 slab baby back ribs. Good taste reasonable price great service. Eric from Lombard

Got off to a rocky start. Ignored while sitting at the bar. They finally got it together and I placed my order. The timing of the meal was poor. Received my appetizer, rolls, and salad at the same time. Rolls should have been 1st, followed by the appetizer. Salad should have come out with my meal. But the food was good. Very good.

Want to personally dedicate this review to Brianna that was working on the bar side March 11th. She was amazing! We walked in and I asked if she thought we would have time to enjoy dinner and make it to our movie which was starting in roughly an hour and she smiled and said if she took care of us we absolutely would. We made it to our movie and dinner was great! She was so quick to check on us, take our orders, get our drinks etc! She was so friendly and sweet! If I could have gave a bigger tip I would have! We don’t frequent this restaurant often but if every experience ends up like this one did we will be there often! Thank you so much Brianna for helping our impromptu date night go flawlessly!! And the kitchen staff as well for making an amazing meal and perfectly cooked steaks!

Asked for a rare steak, got well done. Waitress never took a dirty dish from our table, even after we asked, and appetizer came seconds before entree. But...it all tasted good...even the very well done steak.

Waited for over an hour and never got our food. Sat with empty cups. Then the server told me it was because I ordered fried chicken. We did get our appetizer after she sat it on someone else’s table first. We left after an hour and fifteen minutes without eating.

the food wasn't very good the potato soup was to salty and it wasn't creamy like it use to be, the salad was ok, but the dressing tasted

If you like a basic, prepared meal, this is the place. The food was ok but not out of the park. Basic picks of meat, sides, drinks. The place is getting kind of rough around the edges. Could maybe use a face-lift/remodel soon. The chicken strips are usually a good go too but I ordered the steak and salmon. Steak was ok and the salmon was good. Our water was decent. Id give the place a 4 overall. Kids ate most of what they had. Wife liked her pasta dish. Id eat there again just for something different every once in awhile. Potato soup is the best go to on a cold January day.

Kid-friendliness: Decent kids menu. Lots of booths.

Parking: Good sized lot and spaces. Never have an issue parking.

This place was great, I enjoyed my meal. It was timely and I walked away happy.

Service sucked. Had to ask for rolls, got them with our dinner. Ordered a bucket had to mix match it. Bottom line is I like them but wont pay for services like that again.

Deena was our server and she was outstanding! The restaurant was clean and they have repainted things and turned the whole place white. Not real sure I like the sterile looking environment. The restaurant closed at 9:00 and the rest of the staff made sure that you knew 9:00 was closing time. We got those lights shut off right on the dot. Managing labor costs is important but not to the extent that you make your guests feel unwelcome.

The restaurant was very clean, are waiter was great. And the food was great, and it didn't take very long to prepare our food, and I had a party of 4.

Took about 10 minutes to return with drinks, then another 2 or 3 to get our alcoholic drink. Food was just ok. Chicken tenders were dry. Had a hair on my plate. Just an overall blah experience.

Our waitress was GREAT! They were very busy but she checked on us often and did refills and to go cups. We told her manager how great she was.

Food was good but our server Josiah made this visit exceptional. One of the best servers I have ever had. Keep up the great work young man!

Our waiter was excellent. Our food was good, but not awesome. My husbands steak was so so o rare, he asked for medium, that we actually had to send it back. But all was corrected and very good. I have always loved their rolls and chicken tenders. Just ok. But our waited was excellent!