I typically love this taco bell and I tell everyone I know that this is the best one in town but tonight has changed my opinion I ordered 2 boxes and a gordida crunch for delivery when I got my food I had one item missing from one if my boxes when i called the woman that picked up the phone was extremely rude claimed that she put it in the box but I didn't have it finally she said we could come have it remade as long it's in a 48 hour window then she hung up on me so I called back 3 times each time she hung up on me before even speaking on my 4th call she finally answered I asked for her name for this review at that point she asked why when I told her she got extremely rude again and hung up on me again as I'm writing this she has hung up on us a total of 7 time none of which she even spoke a word this is ridiculous! Never telling anyone tom come here!!!!!
Atmosphere: 1
Food: 1
Service: 1
DVR
Horrible drive thru experience, rude, literally ignored us as we tried to add on to our order. Then I asked if she was having a bad night and she said yes. I have hard time being overly nice to people and they still treat you like crap when you are spending your money at their work. If people stop ordering you stop having a job. Food was meh and the empanadas were hard as a rock. Just a horrible experience all around.
Atmosphere: 1
Food: 1
Service: 1
Bobby Graham
Came to drive thru at west Lloyd store with two small mobile orders, never been a problem before. The lady in drive thru told me this time I could only get one order and had to wait in the drive thru again just to get my second order, all while being totally rude about it. Now my first order is cold before I even leave the drive thru after driving laps and feeling silly. I asked if my passenger could come in for his order while I waited for mine, but she told me the lobby was closed. Several people that did not look like Taco Bell employees were in the lobby at this time. Terrible service, rude employees and will not be going to this Taco Bell again.
Atmosphere: 1
Food: 1
Service: 1
Gayle Stewart
Drive thru order. Service is always great even though it may take about 20 minutes or so to get your food depending on time of day/night.
Atmosphere: 3
Food: 3
Service: 5
Lillian Payne
My taco shells were stale and had bearly any meat or toppings. I also got a crunch wrap and it hat almost no meat at all. Second time this has happened.
Atmosphere: 1
Food: 1
Service: 1
Tyler Williams
Got a Uber order here on a friday night and waited 30 minutes. Got abother order and waited another 40. Only had 3 people working. Service was slow and people were clearly stressed out.
Atmosphere: 2
Food: 4
Service: 1
leah york
My friend and i waited about 45 minutes in the drive. the guy behind us literally turned his car off because nobody was moving.
Atmosphere: 1
Food: 1
Service: 1
Amelia Murphy
It was 1 am on January 19thand the lady in the drive thru was rude on the headset. We got cold frys and the classic stacker didn't have the creamy jalapeño sauce I asked for.
Atmosphere: 1
Food: 1
Service: 1
Lainee Parker
Service was absolutely terrible, rude workers, slow drive-through. I’m not normally a Karen but come on Taco Bell. Get it together. Made us pull around drive through 3 times for moble order… this is my first review ever.. and that says something.
Almost every time I come here, the service is terrible. Like, I understand you work at a Taco Bell and it's not the most exciting work, but the least you can do is pay attention to your freaking customers. I put in my order at the kiosk and waited almost 10 minutes for them to take my money... And while I was waiting for that, this poor Door Dash driver was waiting for her order. It was literally sitting there in front of us but nobody was handing it to her, I had to speak up a make someone give it to her. After all that, I had to wait ANOTHER 10 minutes for my food. I was so bored of waiting that I started pushing chairs into their designated spots. 😭 The food was fine, I mean it's Taco Bell. If you are looking for better customer service, I would recommend the Taco Bell on St. Joe. (Also they should bring the KFC back. There is literally no KFC on the West side of Evansville anymore and I want my chicken littles 😢)
Atmosphere: 1
Food: 3
Service: 1
Serenity F
Is it really that hard to make a taco with no lettuce because every time I come to this taco bell they get my order wrong. They made my taco with a lot of lettuce with barley any cheese. I didn't ask for a salad. Don't come to this taco bell in the afternoon they will always get it wrong.
Food: 1
Kailey Virgin
The night people are the best!! They are always so nice even when it is so late and they give the best food it’s always fresh no matter what time! Love them! 💗
It's Taco Bell. Love the Nacho Fries.
Atmosphere: 3
Food: 3
Service: 3
I typically love this taco bell and I tell everyone I know that this is the best one in town but tonight has changed my opinion I ordered 2 boxes and a gordida crunch for delivery when I got my food I had one item missing from one if my boxes when i called the woman that picked up the phone was extremely rude claimed that she put it in the box but I didn't have it finally she said we could come have it remade as long it's in a 48 hour window then she hung up on me so I called back 3 times each time she hung up on me before even speaking on my 4th call she finally answered I asked for her name for this review at that point she asked why when I told her she got extremely rude again and hung up on me again as I'm writing this she has hung up on us a total of 7 time none of which she even spoke a word this is ridiculous! Never telling anyone tom come here!!!!!
Atmosphere: 1
Food: 1
Service: 1
Horrible drive thru experience, rude, literally ignored us as we tried to add on to our order. Then I asked if she was having a bad night and she said yes. I have hard time being overly nice to people and they still treat you like crap when you are spending your money at their work. If people stop ordering you stop having a job. Food was meh and the empanadas were hard as a rock. Just a horrible experience all around.
Atmosphere: 1
Food: 1
Service: 1
Came to drive thru at west Lloyd store with two small mobile orders, never been a problem before. The lady in drive thru told me this time I could only get one order and had to wait in the drive thru again just to get my second order, all while being totally rude about it. Now my first order is cold before I even leave the drive thru after driving laps and feeling silly. I asked if my passenger could come in for his order while I waited for mine, but she told me the lobby was closed. Several people that did not look like Taco Bell employees were in the lobby at this time. Terrible service, rude employees and will not be going to this Taco Bell again.
Atmosphere: 1
Food: 1
Service: 1
Drive thru order. Service is always great even though it may take about 20 minutes or so to get your food depending on time of day/night.
Atmosphere: 3
Food: 3
Service: 5
My taco shells were stale and had bearly any meat or toppings. I also got a crunch wrap and it hat almost no meat at all. Second time this has happened.
Atmosphere: 1
Food: 1
Service: 1
Got a Uber order here on a friday night and waited 30 minutes. Got abother order and waited another 40. Only had 3 people working. Service was slow and people were clearly stressed out.
Atmosphere: 2
Food: 4
Service: 1
My friend and i waited about 45 minutes in the drive. the guy behind us literally turned his car off because nobody was moving.
Atmosphere: 1
Food: 1
Service: 1
It was 1 am on January 19thand the lady in the drive thru was rude on the headset. We got cold frys and the classic stacker didn't have the creamy jalapeño sauce I asked for.
Atmosphere: 1
Food: 1
Service: 1
Service was absolutely terrible, rude workers, slow drive-through. I’m not normally a Karen but come on Taco Bell. Get it together. Made us pull around drive through 3 times for moble order… this is my first review ever.. and that says something.
Restaurantji Recommends
Best chalupa ever!
Atmosphere: 5
Food: 5
Service: 5
Almost every time I come here, the service is terrible. Like, I understand you work at a Taco Bell and it's not the most exciting work, but the least you can do is pay attention to your freaking customers. I put in my order at the kiosk and waited almost 10 minutes for them to take my money... And while I was waiting for that, this poor Door Dash driver was waiting for her order. It was literally sitting there in front of us but nobody was handing it to her, I had to speak up a make someone give it to her. After all that, I had to wait ANOTHER 10 minutes for my food. I was so bored of waiting that I started pushing chairs into their designated spots. 😭 The food was fine, I mean it's Taco Bell. If you are looking for better customer service, I would recommend the Taco Bell on St. Joe. (Also they should bring the KFC back. There is literally no KFC on the West side of Evansville anymore and I want my chicken littles 😢)
Atmosphere: 1
Food: 3
Service: 1
Is it really that hard to make a taco with no lettuce because every time I come to this taco bell they get my order wrong. They made my taco with a lot of lettuce with barley any cheese. I didn't ask for a salad. Don't come to this taco bell in the afternoon they will always get it wrong.
Food: 1
The night people are the best!! They are always so nice even when it is so late and they give the best food it’s always fresh no matter what time! Love them! 💗
Atmosphere: 5
Food: 5
Service: 5
Fast service and very good food.
Atmosphere: 5
Food: 5
Service: 5
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