We came to this location after being treated like an intrusion at the Noblesville location. Devin was very kind and quickly took our orders. I asked about a few of the toppings and he gave descriptive concise answers. He was patient and made sure our order was correct. The music was slightly loud, and at our request, he turned it down without batting an eye. The other members of the staff here are equally kind and are pleasant to interact with.
Tonight they knocked it out of the park! The pizza was ordered with extra cheese and was on point!
Kelly Mcconnell
I ordered a large Pepperoni and Mushroom Pizza for Carryout tonight. It was supposed to be ready at 8:26 p.m. I arrived at the Donato's arrived 8:45, went inside and told the guy that I was picking up a pizza for Kelly M. He turned around to see which pizza was mine and realized that they had 2 orders for Kelly. He said door dash had just picked an order for Kelly. I take it that he didn't look before he handed the pizza over to the door dash driver to see which Kelly order, he was giving them. He had to make another pizza for me. I had planned to just come pick up the pizza and be right back home, so we could eat dinner, I had to wait about 10 or 15 minutes for him to make me a pizza and then put it in the oven to bake. The employee never apologized for the mistake that he made. The employees at this location seem to be scatter brained and very unorganized. I just became a new customer of Donato's in January and the experience I have had so far, does not please me at all. The last time I ordered cheese bread, it was not cut at all, so I had to come home and cut it with a knife. I think I will go back to ordering pizza's from Jet's Pizza
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pepperoni Pizza
Preet B.
Between GrubHub and Donato the instructions are half carried out. When you pay almost 50% over the actual price...... $36 (fees and tips) for a $23 item - The least you expect is the instructions would be handed off correctly and carried out correctly. I have a feeling GrubHub couldn't give 2 hoots though.....
Khaled Issa
Delicious with excellent
Atmosphere: 4
Food: 4
Service: 4
Sultan Al-Abdallah
Staff is very pleasant and respectful, the pizza was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caprese Side Salad, Pepperoni Pizza
Matt Salmons
This place is a great location, some of the best crafted thin crust around and I consider myself quite the ninja
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
kelly hull
Best pizza i have had in awhile! Excellent customer service
Food: 5
Service: 5
Mister T
Burnt pizza, will pass in the future. Definitely not worth the drive there.
Travis Rice, Sr
Burnt pizza, will pass in the future. Definitely not worth the drive there.
Burnt pizza, will pass in the future. Definitely not worth the drive there.
Morgan
Don’t even deserve the one star. We have had nothing but bad experiences since they switched to door dash for delivery. Few weeks ago we ordered pizza scheduled to be delivered after I got home from work, showed up a few hours early. Why put a time option if that isn’t something they do anymore? Last night we tried again but waited so we didn’t have to schedule ahead I will admit it was late, pizza was supposed to be delivered before they even closed but it never showed up even though we had a confirmation and where charged.
Carson Pierce
Great service! Had a problem with my order due to an issue with an online ordering platform. They accepted the the mistake as their own and offered me a complete new order free of charge. Will definitely go back
Ro Castor
I love Donatos Pizza people are always so nice you can't go wrong
Rebeka Arrojo
Ordered for pick up several times at this location and never have had issues. Good pizza and subs.
We came to this location after being treated like an intrusion at the Noblesville location. Devin was very kind and quickly took our orders. I asked about a few of the toppings and he gave descriptive concise answers. He was patient and made sure our order was correct. The music was slightly loud, and at our request, he turned it down without batting an eye. The other members of the staff here are equally kind and are pleasant to interact with.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Chicken Spinach Mozzarella Individual
Tonight they knocked it out of the park! The pizza was ordered with extra cheese and was on point!
I ordered a large Pepperoni and Mushroom Pizza for Carryout tonight. It was supposed to be ready at 8:26 p.m. I arrived at the Donato's arrived 8:45, went inside and told the guy that I was picking up a pizza for Kelly M. He turned around to see which pizza was mine and realized that they had 2 orders for Kelly. He said door dash had just picked an order for Kelly. I take it that he didn't look before he handed the pizza over to the door dash driver to see which Kelly order, he was giving them. He had to make another pizza for me. I had planned to just come pick up the pizza and be right back home, so we could eat dinner, I had to wait about 10 or 15 minutes for him to make me a pizza and then put it in the oven to bake. The employee never apologized for the mistake that he made. The employees at this location seem to be scatter brained and very unorganized. I just became a new customer of Donato's in January and the experience I have had so far, does not please me at all. The last time I ordered cheese bread, it was not cut at all, so I had to come home and cut it with a knife. I think I will go back to ordering pizza's from Jet's Pizza
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pepperoni Pizza
Between GrubHub and Donato the instructions are half carried out. When you pay almost 50% over the actual price...... $36 (fees and tips) for a $23 item - The least you expect is the instructions would be handed off correctly and carried out correctly. I have a feeling GrubHub couldn't give 2 hoots though.....
Delicious with excellent
Atmosphere: 4
Food: 4
Service: 4
Staff is very pleasant and respectful, the pizza was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caprese Side Salad, Pepperoni Pizza
This place is a great location, some of the best crafted thin crust around and I consider myself quite the ninja
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Best pizza i have had in awhile! Excellent customer service
Food: 5
Service: 5
Burnt pizza, will pass in the future. Definitely not worth the drive there.
Burnt pizza, will pass in the future. Definitely not worth the drive there.
Restaurantji Recommends
Burnt pizza, will pass in the future. Definitely not worth the drive there.
Don’t even deserve the one star. We have had nothing but bad experiences since they switched to door dash for delivery. Few weeks ago we ordered pizza scheduled to be delivered after I got home from work, showed up a few hours early. Why put a time option if that isn’t something they do anymore? Last night we tried again but waited so we didn’t have to schedule ahead I will admit it was late, pizza was supposed to be delivered before they even closed but it never showed up even though we had a confirmation and where charged.
Great service! Had a problem with my order due to an issue with an online ordering platform. They accepted the the mistake as their own and offered me a complete new order free of charge. Will definitely go back
I love Donatos Pizza people are always so nice you can't go wrong
Ordered for pick up several times at this location and never have had issues. Good pizza and subs.
Food: 4