HotBox Pizza
8938 E 96th St, Fishers
(317) 863-3303
Recent Reviews
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I have been liking going to hotbox recently the pizza is amazing the staff is so friendly this is my favorite pizza restaurant so far I will be back here everytime I want to have a good meal.
Great pizza and amazing customer service!!! They always treat me very good with top notch customer service!!! Easily the best value pizza around!!!
I love the salads there, honestly I think they are better than the pizza
Very disappointed. I live 3 mins away and waited over an hour for pizza and stix. Called to check on it and they had no idea if it was sent out or not. Finally arrives. Did not bring the garlic sauce and I don’t know what happened to their stix tonight but they are not the normal HB stix. Dough did not rise or something. Have always had great service and food. Something is going on. Only 1 person working when I stopped in the other day for stix. Took almost 20 mins. Please fix the problems.
Great place to eat. Staff is great.
I love Hotbox!! Their food is amazing!!! I love that when I go in the store I am greeted with smile. I highly recommend them.
I place an online order at 6:04pm, given 614-624 pickup window. I arrive at 625. Customer in front of me placed a new order. Same customer receives pizza at 652 ahead of me, I receive mine at 655. Consistently the most disorganized pizza shop I've ever seen over the last year.
To keep brief: There at 5:30 on a Saturday with (I see) 5 people working. No one acknowledges me for a few minutes. Tell employee info for picking up online order, looks confused and starts walking around, comes back to answer phone in front of me and TAKE SOMEONE ELSE’S ORDER. No acknowledgement of me being actively in front of him. Female worker comes up to apologize but then original worker continues to barely help. Also, LG cheese stix were cut like a pizza? Major fail.
The food is always hot on time and delicious can’t remember the last time I had a good pizza like that definitely going back there 10/10 experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Stix
Food is always hot and delicious. People are friendly. Its the exact kind of atmosphere you would want from a great pizza place!
Restaurantji Recommends
Not good at all.
Atmosphere: 3
Food: 1
Service: 4
Ordered online and came in to pick up. Only one employee working, and she was on the phone with a customer. Never acknowledged that she saw me. Waited about 10min, when another employee walked out of the bathroom and straight to the prep area. Didn’t say a word to me or the guy that had just come in. Waited another 8-10 min and was handed my pizza. No speaking at all.
I’d rate it a lot lower, but the pizza was fantastic. This was our first time and the pizza is definitely worth the poor customer service!
Atmosphere: 2
Food: 5
Service: 1
Would recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadstix, Pizza, Small Porky the Pie Pizza, Dessert, Large Supreme Pizza, Stix
Really depends on who is working. I’ve loved eating and supporting this restaurant in the past, however, today’s visit was abysmal. Gave us a barbecue chicken pizza with zero cheese on it, for some reason that’s acceptable for a pizza? Didn’t see it till we were back home.
Also, when I walked in the guy at the front didn’t even turn around to say hi after turning his head and noticing I I was standing there….keep his back turned then just walked off a couple minutes later. The people making food in the back had to come to the front to apologize and give us the order. Good luck I guess.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Coloring pages for kids!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadstix, The Deal
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