We keep coming back to Pana at 96th because of the quality of their donuts, prices, and most of all their staff! Just this morning I had my two littles with me and we got a couple of donuts and the worker helping us was so engaging with my children and even threw in a bag of donuts holes for EACH of them for free! It's this kind of service (not just the freebies!) that makes me so appreciate the kindness and generosity that seems to get overlooked at times!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut, Donut
Krista Donoho
We love these donuts! They are reasonably priced as well as delicious. Today there was a slight mishap in line, and they showed excellent customer service making up for it (which you don't always experience nowadays).
Food: 5
Service: 5
Recommended dishes: One Donut, Doughnut
Mick Sharkey
I ordered a DoorDash and had called them prior to the DoorDash just to make sure that I could get a assortment of my choosing and they ended up just doing the their assortment and it was a mixup. However, I called him to let him know and went in there and they made it right. They were very friendly and helpfuland their donuts are amazing. So please go to support these guys and check it out. You won’t be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Suzi Craig
Best donut I have had. So good!
Atmosphere: 5
Food: 5
Service: 5
Fofo Love
Best prices & the different smoothies with boba were AMAZING! The donuts were fluffy & fresh, I am definitely coming back to try more flavors ❤️
Parking: There was alot of parking space!
Kid-friendliness: The employees were very friendly and kind. They were very patient when the kids were ordering 😃
Atmosphere: 5
Food: 5
Service: 5
jacob reeder
The owners are so great and just true genuine people. Everything is always delicious, fresh and made with care. Don’t miss out! I promise you won’t regret it. Open early!
They tried....I guess....Staff was not prepared to service my requests, very disappointing, drinks were disappointing as well.
Atmosphere: 3
Food: 3
Service: 3
remtac45 870
I love this place so much, they do such a goods job, and remember there customers!!! They always make everything right and if it isn’t right, they will make sure to get you taken care of!! Nothing but the nicest people that work here and the products are top notch, the doughnuts are some of the best around and their drinks are fantastic, also great breakfast sandwiches!! Ahmed, Sam, and Maria wait on us every morning when they are there, and I love talking with them and they will have y order being made, when they see my car pull up, that is service!! I will be coming here for the long haul! Can’t recommend this place enough,l!!! I’d I could give more than 5 starts, I certainly would!!!! Don’t over look this place, and their offerings or you really will be missing out, on cordial consistent service and products!! Thank you guys, seriously, you make my morning better even when I’m note off to a good start!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Choice of Meat, Special, One Donut, Fancy, Doughnut, Dozen, Lunch Sandwich
Was not disappointed! Giving Tim’s and Long’s a run for their money.
Travis Johnson
We really like the donuts here, but I feel like the staff turned over in the past 6 months or so and the people working there are rude and appear to talk bad/laugh about customers in their native language. They will all look at a customer and mumble something in another language and the rest of the staff laughs. I've witnessed this on multiple occasions and it doesn't feel like a welcoming environment.
Atmosphere: 3
Food: 5
Service: 2
Courtney G
I came up to the door at 5:52pm it was locked. Don’t get me wrong I get it, It’s right before closing but the cases inside were full of doughnuts which they could have easily sold. They were taking them from the case and putting them on rolling rack to take to the back. My fear is they throw they all away and the case was completely full. I was honestly really forward to a doughnut after the day I had. So I’m not able to give a product review.
Atmosphere: 1
Service: 1
Tasha Grider
Well I would give a product review if I could but they had the door locked 10 minutes before they were even supposed to close and there were a TON of donuts they were putting away, so it isn't like it was a product issue. I understand you wanna close and leave. I've been there. But it was 10 minutes early and it's a donut shop. It's not like I'm going to be shopping around for 20 minutes. I could understand if they said "hey, we're about to close so our selection is limited" fine, cool. They just straight up closed, looked at us through the window and shook their heads no.
Service: 1
Jennifer Rice
I tried Pana for the first time and it did not disappoint! There is a huge selection of different types of donuts and drinks. The person who assisted me today was kind and very helpful, which I really appreciated! The donuts? SO good! Some of the best I’ve ever had! 5 stars!!
Great donuts and workers are always very nice!
Atmosphere: 5
Food: 5
Service: 5
Very friendly place. The donuts were fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donut
We keep coming back to Pana at 96th because of the quality of their donuts, prices, and most of all their staff! Just this morning I had my two littles with me and we got a couple of donuts and the worker helping us was so engaging with my children and even threw in a bag of donuts holes for EACH of them for free! It's this kind of service (not just the freebies!) that makes me so appreciate the kindness and generosity that seems to get overlooked at times!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut, Donut
We love these donuts! They are reasonably priced as well as delicious. Today there was a slight mishap in line, and they showed excellent customer service making up for it (which you don't always experience nowadays).
Food: 5
Service: 5
Recommended dishes: One Donut, Doughnut
I ordered a DoorDash and had called them prior to the DoorDash just to make sure that I could get a assortment of my choosing and they ended up just doing the their assortment and it was a mixup. However, I called him to let him know and went in there and they made it right. They were very friendly and helpfuland their donuts are amazing. So please go to support these guys and check it out. You won’t be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Best donut I have had. So good!
Atmosphere: 5
Food: 5
Service: 5
Best prices & the different smoothies with boba were AMAZING! The donuts were fluffy & fresh, I am definitely coming back to try more flavors ❤️
Parking: There was alot of parking space!
Kid-friendliness: The employees were very friendly and kind. They were very patient when the kids were ordering 😃
Atmosphere: 5
Food: 5
Service: 5
The owners are so great and just true genuine people. Everything is always delicious, fresh and made with care. Don’t miss out! I promise you won’t regret it. Open early!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry, Apple, Lunch Sandwich, Bagel Cream Cheese
They tried....I guess....Staff was not prepared to service my requests, very disappointing, drinks were disappointing as well.
Atmosphere: 3
Food: 3
Service: 3
I love this place so much, they do such a goods job, and remember there customers!!! They always make everything right and if it isn’t right, they will make sure to get you taken care of!! Nothing but the nicest people that work here and the products are top notch, the doughnuts are some of the best around and their drinks are fantastic, also great breakfast sandwiches!! Ahmed, Sam, and Maria wait on us every morning when they are there, and I love talking with them and they will have y order being made, when they see my car pull up, that is service!! I will be coming here for the long haul! Can’t recommend this place enough,l!!! I’d I could give more than 5 starts, I certainly would!!!! Don’t over look this place, and their offerings or you really will be missing out, on cordial consistent service and products!! Thank you guys, seriously, you make my morning better even when I’m note off to a good start!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Choice of Meat, Special, One Donut, Fancy, Doughnut, Dozen, Lunch Sandwich
Restaurantji Recommends
Was not disappointed! Giving Tim’s and Long’s a run for their money.
We really like the donuts here, but I feel like the staff turned over in the past 6 months or so and the people working there are rude and appear to talk bad/laugh about customers in their native language. They will all look at a customer and mumble something in another language and the rest of the staff laughs. I've witnessed this on multiple occasions and it doesn't feel like a welcoming environment.
Atmosphere: 3
Food: 5
Service: 2
I came up to the door at 5:52pm it was locked. Don’t get me wrong I get it,
It’s right before closing but the cases inside were full of doughnuts which they could have easily sold. They were taking them from the case and putting them on rolling rack to take to the back. My fear is they throw they all away and the case was completely full. I was honestly really forward to a doughnut after the day I had. So I’m not able to give a product review.
Atmosphere: 1
Service: 1
Well I would give a product review if I could but they had the door locked 10 minutes before they were even supposed to close and there were a TON of donuts they were putting away, so it isn't like it was a product issue. I understand you wanna close and leave. I've been there. But it was 10 minutes early and it's a donut shop. It's not like I'm going to be shopping around for 20 minutes. I could understand if they said "hey, we're about to close so our selection is limited" fine, cool. They just straight up closed, looked at us through the window and shook their heads no.
Service: 1
I tried Pana for the first time and it did not disappoint! There is a huge selection of different types of donuts and drinks. The person who assisted me today was kind and very helpful, which I really appreciated! The donuts? SO good! Some of the best I’ve ever had! 5 stars!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
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