Starbucks
11700 Olio Rd, Fishers
(317) 598-8401
Recent Reviews
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Worst location for deliver in the county. Don’t expect to get help before you’ve been waiting 10+ minutes.
This store is the best!! The employees are so nice as well as the manager, Matt. They go above and beyond with their customer service. My daughter loves going to Starbucks with me because they hand out small Disney stickers!?
Atmosphere: 5
Food: 5
Service: 5
I have been given the wrong drink twice in a row. I asked for a caramel crème frap, no coffee, crème based. Twice I was given a coffee based frap. Please work on making sure you are reading the customers order correctly, I am not happy.
Atmosphere: 3
Food: 2
Service: 3
Ordered through the mobile app, partner brought me the drink and opened it up and there was no whipped cream, I paid extra for the whipped cream it was disappointing!!
This is a great location, always fast, quality products and they always get it right!
Atmosphere: 5
Food: 5
Service: 5
I visited Starbucks today at 1 pm and was disappointed to find that they were out of all lunch sandwiches. However, I did enjoy the Carmel Frappuccino I ordered. It's a shame they were out of food options, but the drink was a satisfying choice.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Carmel Frappuccino
The woman working the drive thru spilled my hot coffee on my hand, proceeded to apologize and get me a napkin, but didn’t refill my drink. She shut the window so fast for me to be able to say something. I was upset my coffee spilled on my hand and on my newly washed car, and still didn’t get a full drink. I wish there was better customer service at this location.
Atmosphere: 3
Food: 4
Service: 1
Barista was super angry/rude/condescending. I came in more than 30min before closing but before even approaching the counter I asked if they were still open just cause I wanted to make sure in case Google was wrong. After audibly sighing and rolling her eyes she said yes. I walked up to the counter and she immediately said "no frapppucinos". Okkkk wasn't gonna order one anyway. Then she said "no cold foam either". Ok. So I went ahead and ordered and told her I'd be using a birthday reward, her response "I don't know how to use the app". Then just walked away to make the drink. Came back and barked "its over there when you figure it out and pay". Kroger employee came to stand in line behind me during all this and she had the same attitude with him despite him being super nice (as was i) and he eventually was like "its ok, I don't need anything, I just thought you guys were still open". And she was like "I mean we are it's just we are closing soon". STILL THIRTY MINUTES PEOPLE! The anger seeping from this lady was just palpable
Service: 1
That was awesome, the barista stood there counting out the register “I’m sorry, we’re closed”Well, according to your boss you don’t close for another 20 minutes. I guess the watch store wasn’t hiring
Just hot water
Restaurantji Recommends
customer service was awful, girl by the name Gle rude to change my mind before paying
Lady had terrible customer service, no smile, and comes off overall rude! Glad the gentleman made my drink!
6/13/2021, 5:40pm, the Starbucks baristas already have an attitude prior to ordering. I ask for a double shot of espresso over Ice in a grande cup & a quad espresso over Ice in a grande cup. Simple order. The barista goes “we can’t do quad over ice, only double.” OK. That’s fine. Next thing I know they give me two things with Milk in them. I asked them to remake it because that’s not what I ordered and the two baristas exchange disgusted looks as if I am wrong. Will not be coming back to this Starbucks. Get new baristas that are NICE and know what they are doing. This is unprofessional and uncalled for.
Great service. Even remade my daughter’s drink when she realized she forgot to ask for it iced.
The employee named Prarie had a 5 minute conversation with the car in front of my that continued after the man received his order. Frustrating because most of us are in a hurry in the morning to get to work.
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