made me wait to order my food about 10 minutes. drive through employee or manager denied items on the menu in a rude manner and had a snarky reply. Then it’s still proceeded to take an additional 20 minutes for me to get damn near cold food. I don’t know what kind of place yall are running but get your establishment together I’m very unimpressed all the way around
The Next Prodigy
Food was cold from the bag, the burger buns felt dry and hard, the burgers were barely reheated, and the drive thru guy at 11:30 was super rude. Plus they'd already shut down the frosty machine and wouldn't give a refund either. Had bester burgers at the gas station
Atmosphere: 1
Food: 2
Service: 1
Mark Sporleder
No ac, out of dr pepper. Long poor service.
Atmosphere: 1
Food: 3
Service: 1
Geoffrey Crenshaw (Jeff)
First time here, far from home I must say the service was great. The attention to detail and my needs knowing I was on my lunch was quickly noticed by Director Samara( I believe that was her name forgive me if it wasnt). She made sure my food was fresh and got me out in a hurry, 5 stars all around!
Atmosphere: 5
Food: 5
Service: 5
Kenneth Cheng
No dine in option. They lock the doors and only drive tru available
Atmosphere: 1
Food: 4
Service: 2
William Bennington
Terrible customer service. Wont be back and encourage others to take their business elsewhere.
Food: 2
Service: 1
Andrew Fowler
Manager would not get off her cell phone to take order she just walked in the back still on phone when she noticed I was staring at her food i
Howard Lee
Was the only car in line waiting for 15 mins and they wouldn't take our order.
Atmosphere: 1
Food: 1
Service: 1
Colton Cahill
I wish I could’ve given this lower stars. This is the worst wendys in the city, possibly the worst fast food location period I’ve ever experienced. Multiple occasions I spend my ENTIRE lunch waiting for my food. It doesn’t matter if there’s one car in line, or 10. I spend my entire break when I choose Wendy’s. It’s infuriating and everyone I know who works in this area hates it. Not only does it take absolutely forever to even get noticed at the speaker, but they have the audacity to have an attitude? Like working is inconveniencing them. Look I don’t wanna work either, but the harder you make it for yourself the more irritated customers are going to be. It’s absolutely ridiculous and it seems like not a single person in that store cares. And when they mess up, they blame you? How is it my fault you handed me an unsweetened tea when the receipt clearly states sweet? 3rd grade reading level comprehension and they still don’t get it. Needs re-staffed. From the person who cleans the bathrooms, to the district manager. Clean house.
Atmosphere: 1
Food: 1
Service: 1
Pedro Marquez Carmona
Customer service is very good 👍 👌, the cashier is very friendly 👌
Staff is very RUDE ! They don’t know how to communicate with paying customers. Cheese is never melted on sandwiches. Drive thru is fast. Dine in is always clean
Atmosphere: 2
Food: 3
Service: 1
Garner The Beauty
Just went thru drive thru and they said they only taking cash which is very weird and then I tried to use a coupon and they said you can only use those inside and inside is closed now lol I definitely would not recommend this Wendy’s is unorganized.today’s date is 6/17/2025 and the time is 10:44 pm
Atmosphere: 1
Service: 1
tyler jackson
Cold muffin took over 10 mins to go with only one other customer there and rude employees, zero star if could
Atmosphere: 1
Food: 1
Service: 1
christopher kahl
A small Indian woman at the front counter has no hair net on and her hair is long and going everywhere. She has no gloves on but is touching finished food. I watched as I waited for my lunch, she touched her face then proceeded to touch food and handed it to another customer. Lots of arguing on the line between her and the fry person. Not sure about the ketchup in the pumps, tastes funny. Not someplace I will visit anytime soon.
Atmosphere: 4
Food: 4
Service: 2
Rickie Bellamy
Very disappointing. I asked for the $5 bundle, but got a $7 meal x2. The portions were small and not that good.
made me wait to order my food about 10 minutes. drive through employee or manager denied items on the menu in a rude manner and had a snarky reply. Then it’s still proceeded to take an additional 20 minutes for me to get damn near cold food. I don’t know what kind of place yall are running but get your establishment together I’m very unimpressed all the way around
Food was cold from the bag, the burger buns felt dry and hard, the burgers were barely reheated, and the drive thru guy at 11:30 was super rude. Plus they'd already shut down the frosty machine and wouldn't give a refund either. Had bester burgers at the gas station
Atmosphere: 1
Food: 2
Service: 1
No ac, out of dr pepper. Long poor service.
Atmosphere: 1
Food: 3
Service: 1
First time here, far from home I must say the service was great. The attention to detail and my needs knowing I was on my lunch was quickly noticed by Director Samara( I believe that was her name forgive me if it wasnt). She made sure my food was fresh and got me out in a hurry, 5 stars all around!
Atmosphere: 5
Food: 5
Service: 5
No dine in option. They lock the doors and only drive tru available
Atmosphere: 1
Food: 4
Service: 2
Terrible customer service. Wont be back and encourage others to take their business elsewhere.
Food: 2
Service: 1
Manager would not get off her cell phone to take order she just walked in the back still on phone when she noticed I was staring at her food i
Was the only car in line waiting for 15 mins and they wouldn't take our order.
Atmosphere: 1
Food: 1
Service: 1
I wish I could’ve given this lower stars. This is the worst wendys in the city, possibly the worst fast food location period I’ve ever experienced. Multiple occasions I spend my ENTIRE lunch waiting for my food. It doesn’t matter if there’s one car in line, or 10. I spend my entire break when I choose Wendy’s. It’s infuriating and everyone I know who works in this area hates it. Not only does it take absolutely forever to even get noticed at the speaker, but they have the audacity to have an attitude? Like working is inconveniencing them. Look I don’t wanna work either, but the harder you make it for yourself the more irritated customers are going to be. It’s absolutely ridiculous and it seems like not a single person in that store cares. And when they mess up, they blame you? How is it my fault you handed me an unsweetened tea when the receipt clearly states sweet? 3rd grade reading level comprehension and they still don’t get it. Needs re-staffed. From the person who cleans the bathrooms, to the district manager. Clean house.
Atmosphere: 1
Food: 1
Service: 1
Customer service is very good 👍 👌, the cashier is very friendly 👌
Restaurantji Recommends
Staff is very RUDE ! They don’t know how to communicate with paying customers.
Cheese is never melted on sandwiches.
Drive thru is fast. Dine in is always clean
Atmosphere: 2
Food: 3
Service: 1
Just went thru drive thru and they said they only taking cash which is very weird and then I tried to use a coupon and they said you can only use those inside and inside is closed now lol I definitely would not recommend this Wendy’s is unorganized.today’s date is 6/17/2025 and the time is 10:44 pm
Atmosphere: 1
Service: 1
Cold muffin took over 10 mins to go with only one other customer there and rude employees, zero star if could
Atmosphere: 1
Food: 1
Service: 1
A small Indian woman at the front counter has no hair net on and her hair is long and going everywhere. She has no gloves on but is touching finished food. I watched as I waited for my lunch, she touched her face then proceeded to touch food and handed it to another customer. Lots of arguing on the line between her and the fry person. Not sure about the ketchup in the pumps, tastes funny. Not someplace I will visit anytime soon.
Atmosphere: 4
Food: 4
Service: 2
Very disappointing. I asked for the $5 bundle, but got a $7 meal x2. The portions were small and not that good.
Atmosphere: 3
Food: 1
Service: 3
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