Pizza is ok. Steak Stromboli had a pinch of marinara and no lettuce tomato or pickle that the girl asked if I wanted. Lesson learned, check order before leaving.
Atmosphere: 5
Food: 3
Service: 5
Alexander Durbin
Walked in and sat down and didn't get anyone to take our
Atmosphere: 1
Food: 1
Service: 1
Greg Faith
Tonight I ordered my hundredth or so pizza from Bearnos Floyd Knobs.The food is always good but tonight they were out of mushrooms ( one of our favorite ingredients)- I simply asked they substitute another ingredient.. they refused to do so without an up charge of 2.99 or whatever it is they charge per ingredient.. the pizzas here are very expensive to begin with thought it was a reasonable request to ask for a substitute.. when I arrived ( I am a loyalty member) found the request was not honored - charged full price - asked for the manager and a very immature and aggressive young man greeted me read me a coached dissertation about how they would never do this have never done it but did say he would do it and walked away - he was a jerk .. he did not reduce the bill and if we did not have company waiting on the pizza I would have left it….I have known George and the Bearnos folks since they founded the Brand- he said he was the sons owner so I guess that is why he has the managers job. He need a lot of help…… Floyd’s Knobs Just lost a lifelong customer over a 2.00 topping - what happened to teaching our kids about how to treat people and customer service..??
Atmosphere: 2
Food: 4
Service: 1
Greg F.
Hire a competent manager. We have had many poor service issues here before but do like the pizza so keep trying. We ordered Pizza here tonight as we have for years - we are a loyalty customer. They we're out of mushrooms which are a staple on the super veggie pizza- we had company and decided to order any way so asked for a substitution - told over the phone any additional ingredients were an extra 2.99 or something like that - I asked to just switch - she said it needed managers approval?.. so I went ahead with the order and would address at the property after driving there to get it. Asked for the manager on arrival and a very young aggressive guy came out of the kitchen and began telling me they never do this, never have done it and he wont for me .. i have been buying pizza at Bearnos longer than this guy has been alive and have always been treated great here - I know the founders and know they understand customer service - this kid had no clue about that.. he was a jerk.. said he was the owners son - someone missed teaching this kid how to treat people who support his family's business.. owner - you lost a lifelong loyal customer over a 2.00 topping, and a crappy attitude. What happened to teaching our kids how to speak to people? He walked away from me without ending the conversation.. I had to call him back out and he asked me if I wanted the pizza or not.. I took it but never again - this restaurant won't last long with such poor customer service - I am a long time member of this small community and will share my experience in other ways as well....
David Heath
Really like the lunch buffet.
Atmosphere: 4
Food: 5
Service: 4
Tim Bindner
Dee is a wonderful waitress, the others are not good. Food is always good.
Atmosphere: 4
Food: 5
Service: 5
Bradley Hollis
Pizza and beer. I’ve had it good. I’ve had it bad.. all around though the beers temperature has outweighed the lack of_____.
Atmosphere: 4
Food: 3
Service: 5
Jr Bright
Nice private party room , with its own TV's , its own
Atmosphere: 4
Food: 4
Service: 4
Don L.
Moved to Fl so it was great to get back to a Moma Bearnos and the spicy baked wings. Both were as we remember and did not disappoint.
Jo Love Shepherd
Food was great, priced a little too high. Service was slow that day but she was busy.
Bar had a real nice football atmosphere and the pizza and pretzel and cheese appetizer was very
Atmosphere: 5
Food: 5
Service: 5
Kerri Purdy
Had a good time, dessert pizza was delicious.
Atmosphere: 5
Food: 5
Service: 5
Jerry Lockhart
This is our go-to pizza restaurant. They have great pizza, Italian dishes, and a good selection of beer. The patrons are friendly and with music, bands, and sports TVs, you have to love this place. It's a super casual fun joint where all are welcomeDietary restrictions: Bearnos has a delicious optional cauliflower crust; a plus for those who want to choose gluten-free items .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lasagna, Meatball Sub, Stromboli Sandwich, Hot Ham and Cheese, Baked Spaghetti with Meatballs
Josh Newman
Pizza was great can't wait to save up some more money to order another one.
Atmosphere: 5
Food: 5
Service: 5
Jason Byrd
Everyone was nice, the food looked good, it was just missing something.
Pizza is ok. Steak Stromboli had a pinch of marinara and no lettuce tomato or pickle that the girl asked if I wanted. Lesson learned, check order before leaving.
Atmosphere: 5
Food: 3
Service: 5
Walked in and sat down and didn't get anyone to take our
Atmosphere: 1
Food: 1
Service: 1
Tonight I ordered my hundredth or so pizza from Bearnos Floyd Knobs.The food is always good but tonight they were out of mushrooms ( one of our favorite ingredients)- I simply asked they substitute another ingredient.. they refused to do so without an up charge of 2.99 or whatever it is they charge per ingredient.. the pizzas here are very expensive to begin with thought it was a reasonable request to ask for a substitute.. when I arrived ( I am a loyalty member) found the request was not honored - charged full price - asked for the manager and a very immature and aggressive young man greeted me read me a coached dissertation about how they would never do this have never done it but did say he would do it and walked away - he was a jerk .. he did not reduce the bill and if we did not have company waiting on the pizza I would have left it….I have known George and the Bearnos folks since they founded the Brand- he said he was the sons owner so I guess that is why he has the managers job. He need a lot of help…… Floyd’s Knobs Just lost a lifelong customer over a 2.00 topping - what happened to teaching our kids about how to treat people and customer service..??
Atmosphere: 2
Food: 4
Service: 1
Hire a competent manager. We have had many poor service issues here before but do like the pizza so keep trying. We ordered Pizza here tonight as we have for years - we are a loyalty customer. They we're out of mushrooms which are a staple on the super veggie pizza- we had company and decided to order any way so asked for a substitution - told over the phone any additional ingredients were an extra 2.99 or something like that - I asked to just switch - she said it needed managers approval?.. so I went ahead with the order and would address at the property after driving there to get it. Asked for the manager on arrival and a very young aggressive guy came out of the kitchen and began telling me they never do this, never have done it and he wont for me .. i have been buying pizza at Bearnos longer than this guy has been alive and have always been treated great here - I know the founders and know they understand customer service - this kid had no clue about that.. he was a jerk.. said he was the owners son - someone missed teaching this kid how to treat people who support his family's business.. owner - you lost a lifelong loyal customer over a 2.00 topping, and a crappy attitude. What happened to teaching our kids how to speak to people? He walked away from me without ending the conversation.. I had to call him back out and he asked me if I wanted the pizza or not.. I took it but never again - this restaurant won't last long with such poor customer service - I am a long time member of this small community and will share my experience in other ways as well....
Really like the lunch buffet.
Atmosphere: 4
Food: 5
Service: 4
Dee is a wonderful waitress, the others are not good. Food is always good.
Atmosphere: 4
Food: 5
Service: 5
Pizza and beer. I’ve had it good. I’ve had it bad.. all around though the beers temperature has outweighed the lack of_____.
Atmosphere: 4
Food: 3
Service: 5
Nice private party room , with its own TV's , its own
Atmosphere: 4
Food: 4
Service: 4
Moved to Fl so it was great to get back to a Moma Bearnos and the spicy baked wings. Both were as we remember and did not disappoint.
Food was great, priced a little too high. Service was slow that day but she was busy.
Atmosphere: 5
Food: 5
Service: 2
Restaurantji Recommends
Bar had a real nice football atmosphere and the pizza and pretzel and cheese appetizer was very
Atmosphere: 5
Food: 5
Service: 5
Had a good time, dessert pizza was delicious.
Atmosphere: 5
Food: 5
Service: 5
This is our go-to pizza restaurant. They have great pizza, Italian dishes, and a good selection of beer. The patrons are friendly and with music, bands, and sports TVs, you have to love this place. It's a super casual fun joint where all are welcomeDietary restrictions: Bearnos has a delicious optional cauliflower crust; a plus for those who want to choose gluten-free items .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lasagna, Meatball Sub, Stromboli Sandwich, Hot Ham and Cheese, Baked Spaghetti with Meatballs
Pizza was great can't wait to save up some more money to order another one.
Atmosphere: 5
Food: 5
Service: 5
Everyone was nice, the food looked good, it was just missing something.
Atmosphere: 3
Food: 2
Service: 4