We went tonight before Komets game, told the wait was an hour and got sat about 15 minutes later. Kitchen was very behind and severely understaffed, service wasn’t horrible but we were only checked on about 3 times. Took 45 minutes for our appetizers and about an hour for the meal. I give grace as it was apparent they weren’t operating at the best of their abilities. They party next to us had been there for a while and had gotten their food and all of a sudden a woman started yelling at the top of her lungs at the manager, who had an apron on and seemed to be the one making all the food, that there food was cold and that she was not paying for it. Another person in the party started crying out of embarrassment. When they left the woman began flipping plates and cussing and shouting as she walked out. I don’t care how upset you are at your service that is the most disrespectful thing I have ever seen especially working in the restaurant industry. The manager was very level headed and kept his cool.
Madison Tigner
Food was undercooked bad.
Atmosphere: 2
Food: 1
Service: 3
Sandra Schall
We have the $9.99 special with the bacon cheeseburger and bottomless fries with drink. Most of the bacon was not cooked it was raw. Especially on my partners bacon cheeseburger. We had asked for hot fries-they were warm. When I asked about the bottomless fries she would have to ask her manager she came back about 10 minutes later with a plate of hot fries that my partner and I shared.
Atmosphere: 2
Food: 3
Service: 3
K00lKnigh7 (K00lknigh7)
Great place to visit for the food and the people you go with.
An absolutely terrible experience. I would not recommend this location to anyone period under any circumstance. We sat down for nearly fifteen min no silverware no drink no server. She than shows up takes drink order leaves comes back leaves drinks and leaves again. Comes back takes order leaves needed refills, she stands off to the side and all the servers in the store are congregated having non work related conversation. Finally flagged down one server she comes and try to locate our server at this point I've had enough. Go to leave offer to pay the drinks workers say not to worry about it. Almost out the door and a lady says she is the manager walks me to the back to pay for drinks and than the real manager comes out and tells me not to worry about it. Save yourself the time this location is trash. Highly overstaffed and unprofessional for such trash service. On the way out the table beside me who ordered before me mentioned they had not even been given their drinks yet an had already ordered food.
Atmosphere: 3
Service: 1
Alice Pettit
Food is good as always but this one on Lima Rd is very slow getting that food!
Rita Bierbaum
Excellent service,and great server.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Masen
The waiter rod disappeared after the food came out and the food was cold
Atmosphere: 3
Food: 2
Service: 1
Linda Halsey
I usually don't share much but this time it just wasn't good. The waiter, Rod, disappeared after the food came out, which everyone's dish was cold. Also charged for extras that he said would be at no extra. I noticed another customer had to go to the bar to get his bill. Overall not a good experience for the amount I was charged.
Atmosphere: 2
Food: 2
Service: 1
Justin Goodwin
The atmosphere was horrible not only did we have to wait over an hour for our meals, but the music with foul language is not acceptable with families with small children. When asked to speak to the manager, we received the hostess to have the music turned down. Manager came out to the customer that paid for the music and apologized to them and pointed out to the customer that asked for the music to be turned off. Will not be eating there again. ( song Down with the sickness by Disturbed) not censored. Remind you this is at 1:00 PM.
Well this was a great experience eating at this Applebee's. Sat at the bar, the bartender was friendly and very efficient. It was nice seeing the restaurant staffed with enough people to provide good service. Unlike Clinton Street. Food was great and timely for the amount of business.
Atmosphere: 5
Food: 5
Service: 5
Sir CES
**12/07/24 @ 5:30pm** If I could give this location zero Stars I would. They couldn't get the drinks right and then when the food came it was completely wrong. The server got me the manager but he seemed kind of nonchalant about the whole ordeal. Save your money and go to Red Robin.
Chris Bowman
Great place to eat while our EV was charging. Service was prompt and courteous. Food was good. Bathrooms clean.
Carol Carter Vasquez
The service and food were really bad we waited a long time for everything, then it all came out wrong . Don’t get the appetizer bone in wings, they were so over cooked they broke my partial. They need to get their act together, don’t think I’ll ever be back to this one.
Rich T
My first delivery order and this is the trash I got brought to my door. This has nothing to do with Uber eats,but everything to do with Applebee's with is really going on!?
We went tonight before Komets game, told the wait was an hour and got sat about 15 minutes later. Kitchen was very behind and severely understaffed, service wasn’t horrible but we were only checked on about 3 times. Took 45 minutes for our appetizers and about an hour for the meal. I give grace as it was apparent they weren’t operating at the best of their abilities. They party next to us had been there for a while and had gotten their food and all of a sudden a woman started yelling at the top of her lungs at the manager, who had an apron on and seemed to be the one making all the food, that there food was cold and that she was not paying for it. Another person in the party started crying out of embarrassment. When they left the woman began flipping plates and cussing and shouting as she walked out. I don’t care how upset you are at your service that is the most disrespectful thing I have ever seen especially working in the restaurant industry. The manager was very level headed and kept his cool.
Food was undercooked bad.
Atmosphere: 2
Food: 1
Service: 3
We have the $9.99 special with the bacon cheeseburger and bottomless fries with drink. Most of the bacon was not cooked it was raw. Especially on my partners bacon cheeseburger. We had asked for hot fries-they were warm. When I asked about the bottomless fries she would have to ask her manager she came back about 10 minutes later with a plate of hot fries that my partner and I shared.
Atmosphere: 2
Food: 3
Service: 3
Great place to visit for the food and the people you go with.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Street Chicken & Shrimp, French Fries, Steamed Broccoli, Chicken Alfredo Pasta, Chicken Tenders, Boneless Wings, Hamburger, Quesadilla Burger, Onion Rings
An absolutely terrible experience. I would not recommend this location to anyone period under any circumstance. We sat down for nearly fifteen min no silverware no drink no server. She than shows up takes drink order leaves comes back leaves drinks and leaves again. Comes back takes order leaves needed refills, she stands off to the side and all the servers in the store are congregated having non work related conversation. Finally flagged down one server she comes and try to locate our server at this point I've had enough. Go to leave offer to pay the drinks workers say not to worry about it. Almost out the door and a lady says she is the manager walks me to the back to pay for drinks and than the real manager comes out and tells me not to worry about it. Save yourself the time this location is trash. Highly overstaffed and unprofessional for such trash service. On the way out the table beside me who ordered before me mentioned they had not even been given their drinks yet an had already ordered food.
Atmosphere: 3
Service: 1
Food is good as always but this one on Lima Rd is very slow getting that food!
Excellent service,and great server.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
The waiter rod disappeared after the food came out and the food was cold
Atmosphere: 3
Food: 2
Service: 1
I usually don't share much but this time it just wasn't good. The waiter, Rod, disappeared after the food came out, which everyone's dish was cold. Also charged for extras that he said would be at no extra. I noticed another customer had to go to the bar to get his bill.
Overall not a good experience for the amount I was charged.
Atmosphere: 2
Food: 2
Service: 1
The atmosphere was horrible not only did we have to wait over an hour for our meals, but the music with foul language is not acceptable with families with small children. When asked to speak to the manager, we received the hostess to have the music turned down. Manager came out to the customer that paid for the music and apologized to them and pointed out to the customer that asked for the music to be turned off. Will not be eating there again. ( song Down with the sickness by Disturbed) not censored. Remind you this is at 1:00 PM.
Atmosphere: 1
Food: 2
Service: 3
Restaurantji Recommends
Well this was a great experience eating at this Applebee's. Sat at the bar, the bartender was friendly and very efficient. It was nice seeing the restaurant staffed with enough people to provide good service. Unlike Clinton Street. Food was great and timely for the amount of business.
Atmosphere: 5
Food: 5
Service: 5
**12/07/24 @ 5:30pm** If I could give this location zero Stars I would. They couldn't get the drinks right and then when the food came it was completely wrong. The server got me the manager but he seemed kind of nonchalant about the whole ordeal. Save your money and go to Red Robin.
Great place to eat while our EV was charging. Service was prompt and courteous. Food was good. Bathrooms clean.
The service and food were really bad we waited a long time for everything, then it all came out wrong . Don’t get the appetizer bone in wings, they were so over cooked they broke my partial. They need to get their act together, don’t think I’ll ever be back to this one.
My first delivery order and this is the trash I got brought to my door. This has nothing to do with Uber eats,but everything to do with Applebee's with is really going on!?
Food: 1
Service: 1
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