We were the 2nd car in line, we've been sitting here in the drive thru for 10 mins and now were in the holding spot waiting for our order. Wth is wrong with this place, I could understand if they were busy but 3 cars total in the drive thru..... EDIT**after almost 20 minutes we got our order and it's just warm. I'd like to know what too so damn long and it's not even hot?!!
Rick Phipps
Called the to see what they may be doing for veterans day.. I called another fort wayne location and they responded quickly and wanted me to go to another digital location with more than 50 character location no thanks to difficult and the kicker it there website site said hours may vary because of Veterans Day and they give nothing for Veterans Day.
Atmosphere: 2
Food: 5
Service: 2
Pamela Fike
Went inside due to a big order and they got everything correct.
Atmosphere: 5
Food: 5
Service: 5
Roslyn Fletcher
I visited this Arby's location for breakfast via the drive-through and was genuinely shocked by the unprofessional and downright mean behavior displayed by the staff member.
The employee, Ebony, who seemed completely uninterested in being there, offered service that was nothing short of shitty. Every interaction felt like an inconvenience to her, starting with the way she curtly took the order. There was no greeting, no eye contact, and certainly no attempt at politeness. She projected a consistently rude and sour attitude that made the entire exchange incredibly uncomfortable.
It's one thing to be having a bad morning, but it's another to treat customers with such deliberate coldness and disregard. It felt like she went out of her way to be difficult and unpleasant. This level of miserable service is unacceptable, especially during the morning rush when you're just looking for a quick, friendly transaction. I will seriously reconsider visiting this location again if this is the standard of service they maintain.
Atmosphere: 1
Food: 2
Service: 1
Grant
Teegan is the best of all time. He is going somewhere in life. Great service (mostly Teegan) Great food (also Teegan)
Atmosphere: 5
Food: 5
Service: 5
Andre Nixono
TEEGAN IS THE BEST WORKER! HE IS THE BEST WORKER AND KINDEST HUMAN EVER. TEEGAN MADE A MEMORABLE NIGHT FOR BOTH ME AND MY FRIEND!
Atmosphere: 5
Food: 5
Service: 5
Blu Glenn
My wife's food was fine but they gave me a beef and cheddar without the cheddar or the red sauce that's normally on it and its on the wrong bun
Cheryl Depinet
I ordered a Roast Beef and cheddar with potato cakes! And a root beer! The sandwich was cold! The potato cakes (which i love and was so happy they were back) were cold hard and greasy! It's like they had been sitting out for hours! This Lima Road location is always a disappointment! I do have to say the root beer was quite refreshing! Never again Arby's on Lima Road!
Atmosphere: 1
Food: 1
Service: 1
B McMillan
Nice Arby's. Clean with friendly service. My friend's order wasn't right (roast beef gyro rather than Greek). They replaced it quickly without question or hassle. My Greek gyro and potato cakes were hot and tasty.
Atmosphere: 5
Food: 5
Service: 5
Tara
I guess when you ask for extra cheddar they slop it on and you get less roast beef. I took a bite wonder why I was only getting bread and cheese. :(
Walked in, was greeted right away, order was taken, asked about sizing up. Very polite. Entire staff very cordial
Atmosphere: 5
Food: 5
Service: 5
Elliot Mullet
Fast helpful service. Food was great!
Atmosphere: 5
Food: 5
Service: 5
Bret Richardson
Food was prepared just as ordered. Staff was friendly. Restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
Nancy Poyser
Waited 20 minutes at the counter for ONE sandwich while staff catered to the drive thru. I was the first in the cue and know I was before the drive thru, but they just kept shoveling food out the window. Asked manager if my sandwich wasn't going to be up I wanted my money back, so instead of making ONE BEEF AND CHEDDAR, she very rudely gave me my money back! Horrible service!!!
We were the 2nd car in line, we've been sitting here in the drive thru for 10 mins and now were in the holding spot waiting for our order. Wth is wrong with this place, I could understand if they were busy but 3 cars total in the drive thru.....
EDIT**after almost 20 minutes we got our order and it's just warm. I'd like to know what too so damn long and it's not even hot?!!
Called the to see what they may be doing for veterans day.. I called another fort wayne location and they responded quickly and wanted me to go to another digital location with more than 50 character location no thanks to difficult and the kicker it there website site said hours may vary because of Veterans Day and they give nothing for Veterans Day.
Atmosphere: 2
Food: 5
Service: 2
Went inside due to a big order and they got everything correct.
Atmosphere: 5
Food: 5
Service: 5
I visited this Arby's location for breakfast via the drive-through and was genuinely shocked by the unprofessional and downright mean behavior displayed by the staff member.
The employee, Ebony, who seemed completely uninterested in being there, offered service that was nothing short of shitty. Every interaction felt like an inconvenience to her, starting with the way she curtly took the order. There was no greeting, no eye contact, and certainly no attempt at politeness. She projected a consistently rude and sour attitude that made the entire exchange incredibly uncomfortable.
It's one thing to be having a bad morning, but it's another to treat customers with such deliberate coldness and disregard. It felt like she went out of her way to be difficult and unpleasant. This level of miserable service is unacceptable, especially during the morning rush when you're just looking for a quick, friendly transaction. I will seriously reconsider visiting this location again if this is the standard of service they maintain.
Atmosphere: 1
Food: 2
Service: 1
Teegan is the best of all time. He is going somewhere in life.
Great service (mostly Teegan)
Great food (also Teegan)
Atmosphere: 5
Food: 5
Service: 5
TEEGAN IS THE BEST WORKER! HE IS THE BEST WORKER AND KINDEST HUMAN EVER. TEEGAN MADE A MEMORABLE NIGHT FOR BOTH ME AND MY FRIEND!
Atmosphere: 5
Food: 5
Service: 5
My wife's food was fine but they gave me a beef and cheddar without the cheddar or the red sauce that's normally on it and its on the wrong bun
I ordered a Roast Beef and cheddar with potato cakes! And a root beer! The sandwich was cold! The potato cakes (which i love and was so happy they were back) were cold hard and greasy! It's like they had been sitting out for hours! This Lima Road location is always a disappointment! I do have to say the root beer was quite refreshing! Never again Arby's on Lima Road!
Atmosphere: 1
Food: 1
Service: 1
Nice Arby's. Clean with friendly service. My friend's order wasn't right (roast beef gyro rather than Greek). They replaced it quickly without question or hassle. My Greek gyro and potato cakes were hot and tasty.
Atmosphere: 5
Food: 5
Service: 5
I guess when you ask for extra cheddar they slop it on and you get less roast beef. I took a bite wonder why I was only getting bread and cheese. :(
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Walked in, was greeted right away, order was taken, asked about sizing up. Very polite. Entire staff very cordial
Atmosphere: 5
Food: 5
Service: 5
Fast helpful service. Food was great!
Atmosphere: 5
Food: 5
Service: 5
Food was prepared just as ordered. Staff was friendly. Restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
Waited 20 minutes at the counter for ONE sandwich while staff catered to the drive thru. I was the first in the cue and know I was before the drive thru, but they just kept shoveling food out the window. Asked manager if my sandwich wasn't going to be up I wanted my money back, so instead of making ONE BEEF AND CHEDDAR, she very rudely gave me my money back! Horrible service!!!
Atmosphere: 1
Food: 1
Service: 1
Love this place
Atmosphere: 5
Food: 5
Service: 5
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