Arby's
10112 Maysville Rd, Fort Wayne
(260) 492-9729
Recent Reviews
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it was all good
Atmosphere: 4
Food: 4
Service: 4
I ordered and paid on the app. When I went to pick up our food, I was told they were out of roast beef. The person at the store said he couldn’t refund our credit card, and I had to do that on the app. What? This was a terrible, terrible experience. I’d give a zero star rating if I could!!
To start the smell of marijuana coming from the workers standing on the side of the building was already making me doubt my experience, after being treated rudely by the manager Nikki when I mentioned the employee on the side of the building smoking marijuana and was basically told to mind my business, in all honesty I’m not a prude but that’s not a good look for a family establishment.
Atmosphere: 1
Food: 1
Service: 1
I've never done a review before, but this is my last order I'll ever make here. I'm a fan of Arby's food and have ordered it many times before. However, this location is more than a disappointment. This location does a horrid job for Arby's overall and this place has had several instances of poor service such as poorly cooked food, incorrect, missing items, etc. And today, I've ordered the steak nugget bowl with a double beef n' cheddar, and for one I get an incorrect item (steak nugget burger) instead of the bowl, second it looks like the picture I've provided (completely unappetizing burnt food). Just compare it to it's advertised photo (I know that's not a very realistic take for advertised pictures, but lets be real here), third the onion sprinkled on top is mostly just breading, I ate a few of the rings without any onion whatsoever. Everything about my order was unsatisfying. This is beyond a poor reflection or representation of what or how steak nuggets should be, let alone Arby's food.
Food: 1
Service: 1
Great team..quality food
Atmosphere: 4
Food: 5
Service: 5
The food was great - I ordered two beef and cheddars, the jalapeño poppers and the gyro. They had run out of roast beef, so two of my party didn't get the sandwich they wanted, which is fine, but I had to drive around the whole building because they were stocking with a semi blocking the entire drive-thru. They didn't make the gyro a meal, even though I had ordered it as one, and the staff felt like they had a chip on their shoulder and straight up ignored me a couple times. I would get being upset if I showed up a few minutes before they close, but it was 10, and they close at midnight.
Atmosphere: 1
Food: 4
Service: 1
Door locked at 930. Some customers have vehicles too big to fit through drive-thru. Disappointed.
Atmosphere: 1
Food: 1
Service: 1
The service absolutely is the best at this location. Been here multiple times and each time everyone is so nice and inviting. This is the way a place should be run, it's apparent that they have some good leadership and staff take pride in what they do.
Atmosphere: 5
Food: 5
Service: 5
Staff cussing and fighting to themselves and customers, loud enough for the entire store to hear it. Manager Niki was extremely rude to me while taking my order. Do not recommend coming to this location period.
Atmosphere: 1
Food: 3
Service: 1
They had a special on their Ham & Swiss melts, so I thought I’d give it a try. So glad I did. They’re really good and a nice change from the roast beef sandwiches. I’ll definitely be ordering more in the future.
Restaurantji Recommends
Vert professional and everyone has clean aprons and clothes on.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Roast Beef, French Dip
Employees rush ordering food was all incorrect pro that the food was at least warm very unprofessional speaking at the window where you pay.
Atmosphere: 3
Food: 2
Service: 1
I call BS on posted hours, I was there twice this week at 10:45 AM, door locked both times. Other cars sitting in parking lot too.
Atmosphere: 3
Food: 5
Service: 1
The store is very neat and tidy the staff are super friendly and very out going to food was hots and served promptly I will eat there regulery
Service was good, food was awful. Cold roast beef sandwich, virtually no chicken on their chicken bacon swiss sandwich (just breading), and cold hard chicken nuggets.
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