Half my food was missing. The rest was wrong, all while making me sit in the drive thru for 10 minutes while they were outside smoking and then had a terrible and uncaring attitude. Never had a good experience here and will not be back
Atmosphere: 1
Food: 1
Service: 1
Tricia Hook
Fast and friendly! Love the manager
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich, Cheesy Tots, French Fries
Ann Brake
The drive-through employees working around 8:45pm tonight were fast, friendly, and professional. This is probably a stressful location to work because of the proximity to both a homeless shelter and liquor store, so shouts out to the evening employees for having positive attitudes. And they made my fries fresh!
Jen Joy
The morning and afternoon crew are spot on. Not only are they clear and precise on the microphone they are super kind and present every moment of the transaction. Thats why they get five stars. For those crews only.
Atmosphere: 5
Food: 5
Service: 5
Joshua Henderson
Needs a regime change from top to bottom. Doors are always locked cuz employees are lazy, it takes 20 minutes for old food, employees stand around looking stupid, and it's trashy and gross inside. Tables are dirty floors are dirty. The employees even look unwashed and unkempt. Rubbing all over their face and head and then scooping up your fries. Everyone that works here should be ashamed of themselves.
Atmosphere: 1
Food: 1
Service: 1
Camden Gann
lovely people, delicious food and amazing building.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Cameron Jimenez
As a loyal customer despite frustrations, I must express my disappointment with the service and food quality at your Fort Wayne location. My simple order—large fries, fried pickles, and a Coke Zero—was mishandled. I received regular Coke, lukewarm fries, and crumbs instead of proper fried pickles, despite waiting for them to be freshly made.
This reflects a lack of care, leadership, and accountability. Employees and managers must take pride in their work, as poor service and substandard food hurt customer retention and brand reputation. Burger King’s unique menu options deserve better execution. Hiring and training passionate, responsible individuals are crucial to improving customer satisfaction and maintaining your competitive edge.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Impossible Whopper
Stephanie Langston
Food is always good and fresh and hot from here but that's it. It's slow service.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Original Chicken Sandwich, Whopper Meal, Onion Rings, Whopper Jr
J. Cherrelle “Cherrelle” Fleming
First off, the inside was closed 4pm in the afternoon bc they were short staffed but there's an employee outside chatting with a friend in the parking lot. They dropped my fries while handing me the bag and replaced them and handed them to me out the window 😡this place sucks!
Atmosphere: 1
Food: 2
Service: 1
Jamien “Cherrelle” Fleming
First off, the inside was closed 4pm in the afternoon bc they were short staffed but there's an employee outside chatting with a friend in the parking lot. They dropped my fries while handing me the bag and replaced them and handed them to me out the window ?this place sucks!
According to the sign on the door, the dining room opens up at 8am. This morning, I went there and stood until 8:15 and the doors were locked
Service: 1
Thet Tun
They don’t even care about the customers. Additionally, the floor is messy with leftover food. The staff is not only unfriendly but also uses their phones instead of doing their job.
Atmosphere: 3
Food: 1
Service: 1
Tiffany Heisey
Could not get in to eat. Had to go through the drive thru then eat in our car
Atmosphere: 1
Food: 3
Service: 1
Isabel Lopez
Terrible service, they say that all services after 9 are only doordash. They should mention it so one doesn't come here. And the terrible personal presentation
Half my food was missing. The rest was wrong, all while making me sit in the drive thru for 10 minutes while they were outside smoking and then had a terrible and uncaring attitude. Never had a good experience here and will not be back
Atmosphere: 1
Food: 1
Service: 1
Fast and friendly! Love the manager
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich, Cheesy Tots, French Fries
The drive-through employees working around 8:45pm tonight were fast, friendly, and professional. This is probably a stressful location to work because of the proximity to both a homeless shelter and liquor store, so shouts out to the evening employees for having positive attitudes. And they made my fries fresh!
The morning and afternoon crew are spot on. Not only are they clear and precise on the microphone they are super kind and present every moment of the transaction. Thats why they get five stars. For those crews only.
Atmosphere: 5
Food: 5
Service: 5
Needs a regime change from top to bottom. Doors are always locked cuz employees are lazy, it takes 20 minutes for old food, employees stand around looking stupid, and it's trashy and gross inside. Tables are dirty floors are dirty. The employees even look unwashed and unkempt. Rubbing all over their face and head and then scooping up your fries. Everyone that works here should be ashamed of themselves.
Atmosphere: 1
Food: 1
Service: 1
lovely people, delicious food and amazing building.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
As a loyal customer despite frustrations, I must express my disappointment with the service and food quality at your Fort Wayne location. My simple order—large fries, fried pickles, and a Coke Zero—was mishandled. I received regular Coke, lukewarm fries, and crumbs instead of proper fried pickles, despite waiting for them to be freshly made.
This reflects a lack of care, leadership, and accountability. Employees and managers must take pride in their work, as poor service and substandard food hurt customer retention and brand reputation. Burger King’s unique menu options deserve better execution. Hiring and training passionate, responsible individuals are crucial to improving customer satisfaction and maintaining your competitive edge.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Impossible Whopper
Food is always good and fresh and hot from here but that's it. It's slow service.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Original Chicken Sandwich, Whopper Meal, Onion Rings, Whopper Jr
First off, the inside was closed 4pm in the afternoon bc they were short staffed but there's an employee outside chatting with a friend in the parking lot. They dropped my fries while handing me the bag and replaced them and handed them to me out the window 😡this place sucks!
Atmosphere: 1
Food: 2
Service: 1
First off, the inside was closed 4pm in the afternoon bc they were short staffed but there's an employee outside chatting with a friend in the parking lot. They dropped my fries while handing me the bag and replaced them and handed them to me out the window ?this place sucks!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
According to the sign on the door, the dining room opens up at 8am. This morning, I went there and stood until 8:15 and the doors were locked
Service: 1
They don’t even care about the customers. Additionally, the floor is messy with leftover food. The staff is not only unfriendly but also uses their phones instead of doing their job.
Atmosphere: 3
Food: 1
Service: 1
Could not get in to eat. Had to go through the drive thru then eat in our car
Atmosphere: 1
Food: 3
Service: 1
Terrible service, they say that all services after 9 are only doordash. They should mention it so one doesn't come here. And the terrible personal presentation
Atmosphere: 1
Service: 1
Tae Tae and Darius service is excellent.
Atmosphere: 5
Food: 5
Service: 5
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