Placed mobile orders and got there and they was closed...it was 10:45pm...it said online that they was open and a week later I still have not received the money back on my card...this is why people hate the south side!!!
Buck
To the manger who was working up front u are awesome
Food: 5
DARRELL HEWITT
The slowest service I have ever had. I will never go back.
Food: 1
Amelia Wills
I don't usually eat here, but I do enjoy their breakfast. The only thing about this location is they're always under staffed with long waits.
Food: 4
David
THEY STEAL YOUR CASH…. Ordered online and when I show up they confirmed my order and then said they “cant complete it” The. refused to refund my money, or cancel the order. It literally doesn’t matter where else you go to eat. At least you’ll actually get food if you pay for it.
Atmosphere: 1
Food: 1
Service: 1
Juan pacheco
Bad service way to long for 1 burger almost 50 minutes, It's post to be fast food.
Atmosphere: 1
Food: 1
Service: 1
Giuseppe Vellavanechio
Southgate plaza on The Sensational Southside !!!
Atmosphere: 5
Food: 5
Service: 5
Brandon Elder
I ordered carry-out with a single burger — add onions and no pickles — and ended up with a cold burger loaded with extra pickles. I waited for a while and noticed they also didn’t include the zesty sauce I already paid 30 cents for. When I asked for one, I was told, “I should charge you for that.” Maybe try reading the ticket?
Nearly everyone in the back was on their phone. I’m all for checking my phone at work, but come on — I just wanted a warm lunch. I didn’t realize I shouldn’t expect even the bare minimum from this location.
Atmosphere: 1
Food: 1
Service: 1
Nina Singh
Went to the pet location went to go order breakfast. They tell me they don’t have half the things on the menu when I asked them to substitute a croissant instead of a biscuit since they didn’t have any they told me no that I had to pay extra charge, how inconvenient is this? What kind of customer service is that? You don’t have what we haven’t one on the menu But you won’t substitute do not recommend.
Pop was flat and they acted like they weren't sure of what they were doing
Atmosphere: 2
Food: 2
Service: 2
lydia derose
Ordered food at window and they told me pull around, waited in line 15 minutes, got to window and they said they didn’t have what i ordered. wasted my time and gas.
Service: 1
Shade Trent
drive through took forever for a sundae… the lady had on a hoodie that said “i look better bent over” just unprofessional…
Atmosphere: 1
Food: 2
Service: 1
Pamela Law
The food is ok. The staff are good and doing their best. It's best not to do your order on line, you still have to wait 20 min.. no matter what time of day the wait is long. If you're in a hurry, pick a different BK
Atmosphere: 2
Food: 2
Service: 4
Antonio
Longest wait times in town. Rude Cx service, make you “wait” for cold food how that make sense.
Placed mobile orders and got there and they was closed...it was 10:45pm...it said online that they was open and a week later I still have not received the money back on my card...this is why people hate the south side!!!
To the manger who was working up front u are awesome
Food: 5
The slowest service I have ever had. I will never go back.
Food: 1
I don't usually eat here, but I do enjoy their breakfast. The only thing about this location is they're always under staffed with long waits.
Food: 4
THEY STEAL YOUR CASH…. Ordered online and when I show up they confirmed my order and then said they “cant complete it” The. refused to refund my money, or cancel the order. It literally doesn’t matter where else you go to eat. At least you’ll actually get food if you pay for it.
Atmosphere: 1
Food: 1
Service: 1
Bad service way to long for 1 burger almost 50 minutes, It's post to be fast food.
Atmosphere: 1
Food: 1
Service: 1
Southgate plaza on The Sensational Southside !!!
Atmosphere: 5
Food: 5
Service: 5
I ordered carry-out with a single burger — add onions and no pickles — and ended up with a cold burger loaded with extra pickles. I waited for a while and noticed they also didn’t include the zesty sauce I already paid 30 cents for. When I asked for one, I was told, “I should charge you for that.” Maybe try reading the ticket?
Nearly everyone in the back was on their phone. I’m all for checking my phone at work, but come on — I just wanted a warm lunch. I didn’t realize I shouldn’t expect even the bare minimum from this location.
Atmosphere: 1
Food: 1
Service: 1
Went to the pet location went to go order breakfast. They tell me they don’t have half the things on the menu when I asked them to substitute a croissant instead of a biscuit since they didn’t have any they told me no that I had to pay extra charge, how inconvenient is this? What kind of customer service is that? You don’t have what we haven’t one on the menu But you won’t substitute do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Service was slow and the onion rings were cold
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Pop was flat and they acted like they weren't sure of what they were doing
Atmosphere: 2
Food: 2
Service: 2
Ordered food at window and they told me pull around, waited in line 15 minutes, got to window and they said they didn’t have what i ordered. wasted my time and gas.
Service: 1
drive through took forever for a sundae… the lady had on a hoodie that said “i look better bent over” just unprofessional…
Atmosphere: 1
Food: 2
Service: 1
The food is ok. The staff are good and doing their best. It's best not to do your order on line, you still have to wait 20 min.. no matter what time of day the wait is long. If you're in a hurry, pick a different BK
Atmosphere: 2
Food: 2
Service: 4
Longest wait times in town. Rude Cx service, make you “wait” for cold food how that make sense.
Atmosphere: 1
Food: 1
Service: 1
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