After asking questions about a drink I wanted (mango pineapple) I ordered and was given a strawberry dragonfruit mango pineapple refresher was not what I asked for . The problem with drive thru places anymore they rush you into ordering and some do not listen well to what you are ordering . Unfortunately the managers service he gave was poor communication , poor attitude, and poor service . After tasting and seeing what I was given the drink was ok but also to much flavor in one it was not great so I decided to go back around and kindly asked for the mango pineapple drink . The manager said you ordered that one and I said no that’s not what I asked rudely saying give me the drink I handed him the drink that he should have never taken back and was handed the correct drink with an ignorant remark of next time order the correct drink . Will never go here again , customer is not always right I kindly brought the matter in a respectful approach and was given the most disrespectful treatment a business could give . And thank goodness for reviews to post to make others aware of what you might encounter .
Vanessa Walker
Best darn bagel in town
Atmosphere: 5
Food: 5
Service: 5
Daniel Farrell
This store has issues with placing the correct items for online orders. Maybe once in a great while the order will be correct. Seriously just read the online orders and put the correct food for the orders. I cannot understand why you would also put stale food in people orders. This store needs prayer
Atmosphere: 1
Food: 1
Service: 1
Yoshurn Mcclinton
Half done cold tator tots worst location
Atmosphere: 1
Food: 1
Service: 1
Janessa Wilson
I would give zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Alexa Kench
Second time I ordered a grilled cheese and even asked for the avocado inside of the sandwich....
Atmosphere: 1
Food: 1
Service: 1
Wendi Jarrell
Employees are extremely rude.
Atmosphere: 1
Food: 1
Service: 1
Devil Army
It's a very good dunkin .... And also one member his name hitesh he is a gentleman and careful man..
Jordan Campbell
Stopped going to this location a year ago because horrible service. Tried again just now, was told to wait for a moment. They didn’t come back. I left after 3 minutes. No one else was in drive thru line.
I had the weirdest experience here, I pulled up in the drive through pretty early and asked for half a dozen glazed donuts the employee proceeded to breathe heavily into his headset and take 6 full seconds to respond to anything I said panting almost the whole time. I know that doesn’t sound like a long time but believe me it was, I also only got 5 donuts but was charged for 6.
Thomas Shively
Coffee was good. Breakfast sandwichs are not so good. Egg, cheese, and bacon English muffin was soft and mushy. Hashbrowns weren't hot and not crisp. Bacon egg cheese croissant was smashed pretty flat, and there was a black piece of forien matter in it about the size of a nickel. Tossed it. Never going back.
Atmosphere: 4
Food: 1
Service: 1
Alex Feipel
Ordered 6 doughnuts and only got 2 of the 6 I asked for. Wasn’t notified they were out. I’ve never gotten an entire order completely right from this place. One thing I’m impressed with is how bad the service is. And this is every location I’ve been to.
Food: 1
Service: 1
Stephanie Waldrop
I am from another state I am in town once a month. Ordered an ice coffee they asked cream and sugar I said yes. They put granulated sugar in the iced coffee instead of liquid sugar. It’s gross to take a sip of grit. I went in and asked for if they could make it with liquid sugar since it’s iced coffee the older lady basically went off on me. Saying you didn’t ask for you don’t get it. I explained I am from another state and they automatically use the liquid sugar she continued to be combative. I told her I will ask for liquid and she just kept on. The young man who remade the coffee was sweet. I feel bad he has to work with her. But it should be common sense an iced drink should get liquid sugar. Granulated sugar does not dissolve in cold drinks. I can tell there apparently has been a change in management and it needs to change again. I was just here a month ago and got liquid sugar without asking.
Service: 1
Christy Pemberton
This store was bought out... Since the new people have taken over they have NO idea what they are doing! I stop in 6-10 times a month and EACH time I have stopped there is always something they do not know! The 1st time the guy could not get my card to work. I had to tell him to tap it and it would work... The 2nd time couldn't get the scanner to work to do my points. I had to tell them how they used to do it..... today they scanned my rewards (free drink) and then scanned it again and said this coupon was already used.... If there is an issue ALL 4 employees come rushing! They are a JOKE! Bring back the old employees and management!
After asking questions about a drink I wanted (mango pineapple) I ordered and was given a strawberry dragonfruit mango pineapple refresher was not what I asked for . The problem with drive thru places anymore they rush you into ordering and some do not listen well to what you are ordering . Unfortunately the managers service he gave was poor communication , poor attitude, and poor service . After tasting and seeing what I was given the drink was ok but also to much flavor in one it was not great so I decided to go back around and kindly asked for the mango pineapple drink . The manager said you ordered that one and I said no that’s not what I asked rudely saying give me the drink I handed him the drink that he should have never taken back and was handed the correct drink with an ignorant remark of next time order the correct drink . Will never go here again , customer is not always right I kindly brought the matter in a respectful approach and was given the most disrespectful treatment a business could give . And thank goodness for reviews to post to make others aware of what you might encounter .
Best darn bagel in town
Atmosphere: 5
Food: 5
Service: 5
This store has issues with placing the correct items for online orders. Maybe once in a great while the order will be correct. Seriously just read the online orders and put the correct food for the orders. I cannot understand why you would also put stale food in people orders. This store needs prayer
Atmosphere: 1
Food: 1
Service: 1
Half done cold tator tots worst location
Atmosphere: 1
Food: 1
Service: 1
I would give zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Second time I ordered a grilled cheese and even asked for the avocado inside of the sandwich....
Atmosphere: 1
Food: 1
Service: 1
Employees are extremely rude.
Atmosphere: 1
Food: 1
Service: 1
It's a very good dunkin .... And also one member his name hitesh he is a gentleman and careful man..
Stopped going to this location a year ago because horrible service. Tried again just now, was told to wait for a moment. They didn’t come back. I left after 3 minutes. No one else was in drive thru line.
Service: 1
Open until 9 PM no product at 5:30 ,always!!!!
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
I had the weirdest experience here, I pulled up in the drive through pretty early and asked for half a dozen glazed donuts the employee proceeded to breathe heavily into his headset and take 6 full seconds to respond to anything I said panting almost the whole time. I know that doesn’t sound like a long time but believe me it was, I also only got 5 donuts but was charged for 6.
Coffee was good. Breakfast sandwichs are not so good. Egg, cheese, and bacon English muffin was soft and mushy. Hashbrowns weren't hot and not crisp. Bacon egg cheese croissant was smashed pretty flat, and there was a black piece of forien matter in it about the size of a nickel. Tossed it. Never going back.
Atmosphere: 4
Food: 1
Service: 1
Ordered 6 doughnuts and only got 2 of the 6 I asked for. Wasn’t notified they were out. I’ve never gotten an entire order completely right from this place. One thing I’m impressed with is how bad the service is. And this is every location I’ve been to.
Food: 1
Service: 1
I am from another state I am in town once a month. Ordered an ice coffee they asked cream and sugar I said yes. They put granulated sugar in the iced coffee instead of liquid sugar. It’s gross to take a sip of grit. I went in and asked for if they could make it with liquid sugar since it’s iced coffee the older lady basically went off on me. Saying you didn’t ask for you don’t get it. I explained I am from another state and they automatically use the liquid sugar she continued to be combative. I told her I will ask for liquid and she just kept on. The young man who remade the coffee was sweet. I feel bad he has to work with her. But it should be common sense an iced drink should get liquid sugar. Granulated sugar does not dissolve in cold drinks. I can tell there apparently has been a change in management and it needs to change again. I was just here a month ago and got liquid sugar without asking.
Service: 1
This store was bought out... Since the new people have taken over they have NO idea what they are doing! I stop in 6-10 times a month and EACH time I have stopped there is always something they do not know! The 1st time the guy could not get my card to work. I had to tell him to tap it and it would work... The 2nd time couldn't get the scanner to work to do my points. I had to tell them how they used to do it..... today they scanned my rewards (free drink) and then scanned it again and said this coupon was already used.... If there is an issue ALL 4 employees come rushing! They are a JOKE! Bring back the old employees and management!
Atmosphere: 1
Food: 4
Service: 2
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