Ordered for delivery because it was a place recommended and I was sick and couldn't make it out personally.
I wasn't impressed or too happy with my smothered burrito. The Burrito wasn't even warm as the cheese inside wasnt even melted. There was more rice than anything else; which mind you seemed uncooked. I ordered fajita veggies and I don't think I got them? All I had were uncooked red onions and some tomato. I ordered cilantro and found just a TINY bit at the bottom.
Skip this place. There are better burrito places out there.
Atmosphere: 3
Food: 2
Service: 3
Kyra Devine
Friendly staff, and my burrito was delicious! Definitely recommended
Atmosphere: 5
Food: 5
Service: 5
Michael Clouser
The food at Hot Head has always been top notch. The explanation of which ingredients are upcharges leaves room for improvement.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bowl
kari huffman
Love this place. Wish I would have taken the time to learn the name of the gentleman that helped us. He appears to be the one in charge. Every time we go, he is kind, respectful, and helpful. Suggests toppings and sauces to try. Clean place and fantastic atmosphere.
Atmosphere: 5
Food: 5
Service: 5
meghan harrison
The two male workers, were very kind, and made the experience great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Collen D.
Had high hopes for this place, so I tried it tonight by placing a pickup order. I (hopefully) had to have come on an off-day because it was absolutely terrible! The food was cold, didn’t have a lot of flavor, and was wrapped terribly in the burrito. The worst part, though, was the chicken. I got a burrito with both chicken & bacon, and I nearly got the chicken confused with the bacon because it was so hard, chewy, and didn’t even really have a chicken flavor. I seriously did have high hopes for this, but all that is left is disappointment & $30 less in my bank account.
BIll Wallace
So far food has been awesome. I love the options for the lower calorie high protein bowls. Gives Fort Wayne another option other than Chipotle or Qdoba.
Atmosphere: 5
Food: 5
Service: 5
Nathaniel Brooks
I had the jalapeño ranch steak burrito and it was delicious. The staff was great, went above and beyond. Will be back for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Josh Tengelitsch
Overall the food I liked the food. The employees were nice and the environment was open, clean, and peaceful. My one and only complaint is the way they wrap the burritos. They rolled it one way without closing the ends and then rolled it the other way. I prefer to bite into the burrito and taste everything on it, this way I was eating each topping two or 3 at a time.
Your supposed to tuck the sides and roll it, and wrap it and roll it. Just saying. Also, the reaper sauce needs to be hotter.
That was my first time ever going there number one reason why I went in there was because I seen I had my walking taco everything was excellent on it everything was excellent besides there was one thing that I would recommend that to me walking taco that I remember as when I played baseball as a little girl was you I understand your portions you put your portion in your little cup like they did and then they should pour it back into the bag because in the bag of like Doritos they're still the flavoring in it and it helps flavor the walking taco otherwise that they were wonderful great even though the other reason I went there was because it said I had a 50% off entree and I thought I didn't see the entree part so I thought maybe I could get the two walking tacos with it no but they still helped me out gave me 10% off they were very helpful wonderful they were very friendly the quality was great everything there I would recommend so far but that's the only thing I did try and as flavor wise and quality wise it was excellent for us store was clean the employees were wonderful helpful friendliness cheerful greeted everything was wonderful they were just excellent and I just want to thank you and that I was very grateful will highly recommend and also will be going back to try other things
Atmosphere: 5
Food: 5
Service: 5
Eric Porter
Everything was made just as I ordered. Was even ready just as I walked through the door. Great service. Friendly and helpful staff.
Atmosphere: 5
Food: 5
Service: 5
Larranne Adams
We love Hot Heads! The food and service at the Fort Wayne, IN location had always been excellent!!!
Do yourself a favor and go to Auburn Hot Heads this place is a joke. My mom and I both ordered the small burrito, and they came out totally different sizes we ordered pretty much the same exact thing. I got 4 pieces of meat and maybe 15 beans I was told that was the portion size. I was charged for queso twice, and I ordered 1 meal. The kid behind the counter had a huge attitude. He had long blond hair, and a mustache. The girl also had a huge attitude her name is Rose P. Please do. My food in Auburn is almost $12 here it was almost $16. I would avoid this location at all costs.
All good
Atmosphere: 5
Food: 5
Service: 5
Ordered for delivery because it was a place recommended and I was sick and couldn't make it out personally.
I wasn't impressed or too happy with my smothered burrito. The Burrito wasn't even warm as the cheese inside wasnt even melted. There was more rice than anything else; which mind you seemed uncooked. I ordered fajita veggies and I don't think I got them? All I had were uncooked red onions and some tomato. I ordered cilantro and found just a TINY bit at the bottom.
Skip this place. There are better burrito places out there.
Atmosphere: 3
Food: 2
Service: 3
Friendly staff, and my burrito was delicious! Definitely recommended
Atmosphere: 5
Food: 5
Service: 5
The food at Hot Head has always been top notch. The explanation of which ingredients are upcharges leaves room for improvement.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bowl
Love this place. Wish I would have taken the time to learn the name of the gentleman that helped us. He appears to be the one in charge. Every time we go, he is kind, respectful, and helpful. Suggests toppings and sauces to try. Clean place and fantastic atmosphere.
Atmosphere: 5
Food: 5
Service: 5
The two male workers, were very kind, and made the experience great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Had high hopes for this place, so I tried it tonight by placing a pickup order. I (hopefully) had to have come on an off-day because it was absolutely terrible! The food was cold, didn’t have a lot of flavor, and was wrapped terribly in the burrito. The worst part, though, was the chicken. I got a burrito with both chicken & bacon, and I nearly got the chicken confused with the bacon because it was so hard, chewy, and didn’t even really have a chicken flavor. I seriously did have high hopes for this, but all that is left is disappointment & $30 less in my bank account.
So far food has been awesome. I love the options for the lower calorie high protein bowls. Gives Fort Wayne another option other than Chipotle or Qdoba.
Atmosphere: 5
Food: 5
Service: 5
I had the jalapeño ranch steak burrito and it was delicious. The staff was great, went above and beyond. Will be back for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Overall the food I liked the food. The employees were nice and the environment was open, clean, and peaceful. My one and only complaint is the way they wrap the burritos. They rolled it one way without closing the ends and then rolled it the other way. I prefer to bite into the burrito and taste everything on it, this way I was eating each topping two or 3 at a time.
Your supposed to tuck the sides and roll it, and wrap it and roll it. Just saying. Also, the reaper sauce needs to be hotter.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
That was my first time ever going there number one reason why I went in there was because I seen I had my walking taco everything was excellent on it everything was excellent besides there was one thing that I would recommend that to me walking taco that I remember as when I played baseball as a little girl was you I understand your portions you put your portion in your little cup like they did and then they should pour it back into the bag because in the bag of like Doritos they're still the flavoring in it and it helps flavor the walking taco otherwise that they were wonderful great even though the other reason I went there was because it said I had a 50% off entree and I thought I didn't see the entree part so I thought maybe I could get the two walking tacos with it no but they still helped me out gave me 10% off they were very helpful wonderful they were very friendly the quality was great everything there I would recommend so far but that's the only thing I did try and as flavor wise and quality wise it was excellent for us store was clean the employees were wonderful helpful friendliness cheerful greeted everything was wonderful they were just excellent and I just want to thank you and that I was very grateful will highly recommend and also will be going back to try other things
Atmosphere: 5
Food: 5
Service: 5
Everything was made just as I ordered. Was even ready just as I walked through the door. Great service. Friendly and helpful staff.
Atmosphere: 5
Food: 5
Service: 5
We love Hot Heads! The food and service at the Fort Wayne, IN location had always been excellent!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Bowl, Sauce, Nachos, Queso, Burrito Bowl
Love this place
Atmosphere: 5
Food: 5
Service: 5
Do yourself a favor and go to Auburn Hot Heads this place is a joke. My mom and I both ordered the small burrito, and they came out totally different sizes we ordered pretty much the same exact thing. I got 4 pieces of meat and maybe 15 beans I was told that was the portion size. I was charged for queso twice, and I ordered 1 meal. The kid behind the counter had a huge attitude. He had long blond hair, and a mustache. The girl also had a huge attitude her name is Rose P. Please do. My food in Auburn is almost $12 here it was almost $16. I would avoid this location at all costs.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito
Loading...