Ordered a pizza from hungry howies - was not told that I couldn’t pay for an order with larger bill. My total was 24$ and after I was going to tip, it was 30$. I gave them a 100$ bill and instead of finding a way to have the change broken or offering a different way to pay, the driver drove off with my pizza and didn’t deliver it. The driver also spoke quite literally no English. I have no problem with people who speak little English, but to not even be able to tell me my bill was too large? Or the currency was too much is a little wild.
When I called the store they had no manager on duty, so the person who was there called the store manager and they told me I had to tell them that I was going to pay with a 100$? Why wouldn’t they inform me that the drivers don’t take bills above a 20$ or 50$? No compensation was offered and now me and 3 people are left waiting for 45 minutes only to not have our food delivered? 0 accountability was taken on the stores side which is unbelievable. Had I been informed the 100$ bill would be too high, I would’ve ran to grab change prior to the drop off or not ordered the pizza in the first place.
They need to get it together. In a fellow business owner in town and I never leave reviews. But to not even offer a minor form of compensation? Unbelievable. And for them to put it on me, by saying, “other places, don’t take 100$ bills” is insane. I ordered from this location before and paid with a 100$ bill and I order delivery often, usually always paying with a 100$ bill. Occasionally I have 3 20s, but it’s not often.
The worst part is, they say it’s delivered through door dash, but I ordered through them. Not door dash. So I can’t even rate my driver. Over all terrible delivery experience and very frustrating that the store manager had no accountability or ability to resolve the problem. Poor business ethic.
Service: 1
Kim M.
We ordered through door dash this was our 2nd time ordering with them (door dash ) not the issue, Hungry howies was the problem, We got a pizza and an oven sub. 1st order was great 2nd time the oven sub steak n mushroom was Wow had maybe 5/6 pieces of the steak NO MUSHROOM and very little cheese only thing I didn’t want on it was lettuce or tomatoes. I called n talk to a manager he said he was sorry that he could credit my account or remake it and I told him I want it remade and redelivered on them I was told it would be 45 mins. When I finally got it, it was so soggy I threw it away. No MORE!!!
Food: 1
Harlan and Heidi Barton
The seem understaffed but that is the going ways in today's economy
Atmosphere: 3
Food: 5
Service: 3
Amber H
We love HH pizza and have had great service!
Atmosphere: 5
Food: 5
Service: 5
Itz Skyylark
Cant go wrong man. Always piping hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Isaac Dee
Garret K was awesome. 10/10 service and leadership
Atmosphere: 5
Food: 5
Service: 5
Melissa Pink
Customer service is above and beyond here!
Atmosphere: 5
Food: 5
Service: 5
Alex
Very fast service and never had a bad experience in years. The cajun crust is a must have!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gluten Free Pizza, Crust Pizza, Pepperoni Pizza, Pizza Made Fresh to Order, Salads Desserts
The manager of the store is rude and disrespectful!!!I would never order from the store again until they get rid of the manager. I am getting ready to call corporate on this individual. This individual should not be a store manager.
Atmosphere: 1
Food: 1
Service: 1
Nite Frost
Received expired food. Shouldn’t be serving expired product at a business. Thought it was just common sense.
Atmosphere: 1
Food: 1
Service: 1
Lilly Wallace
Staff hostile and aggressive
Atmosphere: 1
Service: 1
Jerome Skinner
The manager of the store is rude and disrespectful!!!I would never order from the store again until they get rid of the manager. I am getting ready to call corporate on this individual. This individual should not be a store manager.
Ordered a pizza from hungry howies - was not told that I couldn’t pay for an order with larger bill. My total was 24$ and after I was going to tip, it was 30$. I gave them a 100$ bill and instead of finding a way to have the change broken or offering a different way to pay, the driver drove off with my pizza and didn’t deliver it. The driver also spoke quite literally no English. I have no problem with people who speak little English, but to not even be able to tell me my bill was too large? Or the currency was too much is a little wild.
When I called the store they had no manager on duty, so the person who was there called the store manager and they told me I had to tell them that I was going to pay with a 100$? Why wouldn’t they inform me that the drivers don’t take bills above a 20$ or 50$?
No compensation was offered and now me and 3 people are left waiting for 45 minutes only to not have our food delivered? 0 accountability was taken on the stores side which is unbelievable. Had I been informed the 100$ bill would be too high, I would’ve ran to grab change prior to the drop off or not ordered the pizza in the first place.
They need to get it together. In a fellow business owner in town and I never leave reviews. But to not even offer a minor form of compensation? Unbelievable. And for them to put it on me, by saying, “other places, don’t take 100$ bills” is insane. I ordered from this location before and paid with a 100$ bill and I order delivery often, usually always paying with a 100$ bill. Occasionally I have 3 20s, but it’s not often.
The worst part is, they say it’s delivered through door dash, but I ordered through them. Not door dash. So I can’t even rate my driver.
Over all terrible delivery experience and very frustrating that the store manager had no accountability or ability to resolve the problem. Poor business ethic.
Service: 1
We ordered through door dash this was our 2nd time ordering with them (door dash ) not the issue, Hungry howies was the problem, We got a pizza and an oven sub. 1st order was great 2nd time the oven sub steak n mushroom was Wow had maybe 5/6 pieces of the steak NO MUSHROOM and very little cheese only thing I didn’t want on it was lettuce or tomatoes. I called n talk to a manager he said he was sorry that he could credit my account or remake it and I told him I want it remade and redelivered on them I was told it would be 45 mins. When I finally got it, it was so soggy I threw it away. No MORE!!!
Food: 1
The seem understaffed but that is the going ways in today's economy
Atmosphere: 3
Food: 5
Service: 3
We love HH pizza and have had great service!
Atmosphere: 5
Food: 5
Service: 5
Cant go wrong man. Always piping hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Garret K was awesome. 10/10 service and leadership
Atmosphere: 5
Food: 5
Service: 5
Customer service is above and beyond here!
Atmosphere: 5
Food: 5
Service: 5
Very fast service and never had a bad experience in years. The cajun crust is a must have!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gluten Free Pizza, Crust Pizza, Pepperoni Pizza, Pizza Made Fresh to Order, Salads Desserts
$18 med.thin crust Holly cow
Atmosphere: 4
Food: 5
Service: 4
Best pizza ever and the friendliest staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The manager of the store is rude and disrespectful!!!I would never order from the store again until they get rid of the manager. I am getting ready to call corporate on this individual. This individual should not be a store manager.
Atmosphere: 1
Food: 1
Service: 1
Received expired food. Shouldn’t be serving expired product at a business. Thought it was just common sense.
Atmosphere: 1
Food: 1
Service: 1
Staff hostile and aggressive
Atmosphere: 1
Service: 1
The manager of the store is rude and disrespectful!!!I would never order from the store again until they get rid of the manager. I am getting ready to call corporate on this individual. This individual should not be a store manager.
Atmosphere: 1
Food: 1
Service: 1
Pizza was burnt an the store smelled bad!
Atmosphere: 2
Food: 2
Service: 4
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