Never received my refund on my order I hate leaving reviews customer service was good in the beginning being that I was traveling had stuff I was allergic to specifically told them not to add and was added idk if that was malicious or pure accident and couldn't hear well because it was very busy didn't get to enjoy a 15 dollar meal and when I asked about a refund it was a T ball game who and what supervisor I spoke two when in reality they only have three of them ,when I was told by a manager I would receive my refund and they would work hard to find my card in the system. He asked if I had a receipt I told him I declined a receipt at pick up bc for what I was looking forward to a good sandwich plus don't our Banks give us that option to see the charges on our devices plus I even gave more data like acc card and date of purchase . Told me to call back if I didn't receive the charges if they would have done so I wouldn't be leaving such a review. Because at this point it's called stealing & unprofessional. Not only that they answer the phones very unpleasant no name no thank you for calling jersey Mike's .
Atmosphere: 3
Christopher Saylock
Lazy server just dumping toppings on a hoagie. You feed people. Take some damn pride in your work.
Atmosphere: 4
Food: 3
Service: 4
Blake Strange
Had my first jersey Mike’s experience on New Year’s And came out again today for round two. Two of the best sandwiches that I’ve ever had. All of the staff was super accommodating in the place was nice and clean. Service is a little bit slower, but with everything being fresh, that is not a problem at all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Supreme
scott taylor
Their hot subs are a step above the rest. I always get the famous Philly and it is wonderful. Its a huge sandwich and loaded with very tasty meat and American cheddar. Can't say enough about it.
Morgan CW
Jersey Mikes makes the best sandwiches! The staff was so nice and double checked if we wanted X,Y, Z. At the time it wasn't super busy and we got the best service. The store was mostly clean and well taken care of. I always get the chipotle chicken Philly.
It was just the most blah bland sub I’ve ever had. Nothing memorable about it. It’s a sub I get I’m not gonna be blown away but felt like coulda had a better sub at subway.
Bev L
The veggie is my absolute fave! I do wish they would go back to the larger bread...but otherwise, yum!!
Atmosphere: 4
Food: 5
Service: 5
Scot Polley
I have never written a review but this particular location needs to know they have to get their stuff figured out. I have left at least 3 times without an order, in the last 2 months. Once it was 6:00pm and they were out of bread, I just left again because I waited in line for 15 minutes without even one customer in front of me completing their order.
Tara
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Linda Craigo
It is usually fast and always tasty. We have went in recently and they had a lot of young workers who stood around while a few worked.
Last time I went here my online order was over 45 minutes late so I received a refund. Tried again today and realized both sandwiches were incorrect when I got back home with the food. Ordered a #7 turkey and provolone on Rosemary Parmesan bread and received a kids size toast beef sandwich. I love jersey mikes so much, but I will never return to this location again.
Atmosphere: 1
Food: 1
Service: 1
Keith Wilkins
Got the order wrong. Skimping on the ham and no extra cheese as order The sandwich was not toasted, again as ordered. At this cost everything should been right...
Robert Bontrager
My online order was 15 min behind and 10 people ordered inside and walked out and they can’t get my sandwich ready in 35 minutes. Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Brad Johnson
This location is terrible. I love their food but it’s not worth going into this location. Everyone is rude and has no idea what’s going on. They say they “discontinue” items that are on the menu above their heads and other locations have. They only have about half the chip options out and when you request a bag from the back, they don’t check, they just say they are out. I get the same thing every time I go and it’s always a different total. The last two times I visited this location, they tried to ring me up for someone else’s meal and I had to correct them. It’s a complete mess. AVOID THIS LOCATION!
Never received my refund on my order I hate leaving reviews customer service was good in the beginning being that I was traveling had stuff I was allergic to specifically told them not to add and was added idk if that was malicious or pure accident and couldn't hear well because it was very busy didn't get to enjoy a 15 dollar meal and when I asked about a refund it was a T ball game who and what supervisor I spoke two when in reality they only have three of them ,when I was told by a manager I would receive my refund and they would work hard to find my card in the system. He asked if I had a receipt I told him I declined a receipt at pick up bc for what I was looking forward to a good sandwich plus don't our Banks give us that option to see the charges on our devices plus I even gave more data like acc card and date of purchase . Told me to call back if I didn't receive the charges if they would have done so I wouldn't be leaving such a review. Because at this point it's called stealing & unprofessional. Not only that they answer the phones very unpleasant no name no thank you for calling jersey Mike's .
Atmosphere: 3
Lazy server just dumping toppings on a hoagie. You feed people. Take some damn pride in your work.
Atmosphere: 4
Food: 3
Service: 4
Had my first jersey Mike’s experience on New Year’s And came out again today for round two. Two of the best sandwiches that I’ve ever had. All of the staff was super accommodating in the place was nice and clean. Service is a little bit slower, but with everything being fresh, that is not a problem at all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Supreme
Their hot subs are a step above the rest. I always get the famous Philly and it is wonderful. Its a huge sandwich and loaded with very tasty meat and American cheddar. Can't say enough about it.
Jersey Mikes makes the best sandwiches! The staff was so nice and double checked if we wanted X,Y, Z. At the time it wasn't super busy and we got the best service. The store was mostly clean and well taken care of. I always get the chipotle chicken Philly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch Cheese Steak, Chipotle Chicken Cheese Steak
It was just the most blah bland sub I’ve ever had. Nothing memorable about it. It’s a sub I get I’m not gonna be blown away but felt like coulda had a better sub at subway.
The veggie is my absolute fave! I do wish they would go back to the larger bread...but otherwise, yum!!
Atmosphere: 4
Food: 5
Service: 5
I have never written a review but this particular location needs to know they have to get their stuff figured out. I have left at least 3 times without an order, in the last 2 months. Once it was 6:00pm and they were out of bread, I just left again because I waited in line for 15 minutes without even one customer in front of me completing their order.
Great food and service
Atmosphere: 5
Food: 5
Service: 5
It is usually fast and always tasty. We have went in recently and they had a lot of young workers who stood around while a few worked.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
An excellent Jersey Mikes - best in Ft Wayne!
Atmosphere: 5
Food: 5
Service: 5
Last time I went here my online order was over 45 minutes late so I received a refund. Tried again today and realized both sandwiches were incorrect when I got back home with the food. Ordered a #7 turkey and provolone on Rosemary Parmesan bread and received a kids size toast beef sandwich. I love jersey mikes so much, but I will never return to this location again.
Atmosphere: 1
Food: 1
Service: 1
Got the order wrong. Skimping on the ham and no extra cheese as order The sandwich was not toasted, again as ordered. At this cost everything should been right...
My online order was 15 min behind and 10 people ordered inside and walked out and they can’t get my sandwich ready in 35 minutes. Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
This location is terrible. I love their food but it’s not worth going into this location. Everyone is rude and has no idea what’s going on. They say they “discontinue” items that are on the menu above their heads and other locations have. They only have about half the chip options out and when you request a bag from the back, they don’t check, they just say they are out. I get the same thing every time I go and it’s always a different total. The last two times I visited this location, they tried to ring me up for someone else’s meal and I had to correct them. It’s a complete mess. AVOID THIS LOCATION!
Atmosphere: 1
Food: 5
Service: 1
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