Walked in to a dirty dining area, a table in the corner with strange old framed sports paraphernalia being silent auctioned (random and weird), and no one in the sandwich building area. Finally an angry looking lady came walking out of the kitchen right past us and went straight over to the fountain drink dispenser to fill her cup. We kindly asked if the restaurant was open and she replied rudely..."yes, can I fill my drink first?" Needless to say we walked out.
Atmosphere: 1
Service: 1
ben hinkson
Pretty sure they keep the lobby as cold as a refrigerator to deter customers from staying in the "restaurant"
Travis Parker
Great food. Horrible service, always understaffed and let online orders pile up and don’t bother asking people who’s there in line for pickup expect in 30 minute intervals.
Atmosphere: 1
Food: 5
Service: 1
Courtney Glass
These guys always hit it out of the park with the customer service and the delicious sandwiches. A big thank you to the Jersey Mike’s online around for always doing such a good job. Everytime I go here the food is consistently delicious and such great quality!Vegetarian options: Lots of veggies and delicious vegetarian toppings
Food was good. Staff was more concerned with their phone and conversation instead of being able to multi-task... Don't gold customers up so you can talk to each other.
Atmosphere: 5
Food: 5
Service: 3
Craig Keller
Get some lights working!
Atmosphere: 1
Food: 5
Service: 5
Matt McGill
Very friendly and pleasant staff, hard to find these days. Very clean restaurant, fast service, and great food at a very reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Robin Springer
Lettuce was frozen. they had no pickles and gave me the wrong bread. The store was freezing cold.
Atmosphere: 2
Food: 3
Service: 5
Brent Anderson
I got to tell you, I don't always write a review but today my wife and I were on our way home and she said "let's get a sub at mike's". Now I really like Mike's so of course I said yes.. got there and only two people working, (sorry didn't catch there names) but one was the mgr lady whom I have see in there busting her butt before and a big friendly guy. the mgr apologized to all that were there and coming in for being short handed, and the big guy did not normally work making subs... but between these two rock stars they kicked out the subs for the people in there and all the online orders.. they both deserve a big fat raise, praise and anything else you can give them.. subs were great, big guys made them great and neat, not sloppy. mgr lady had it going on.. this is one of the many reason I drive in when I need a great sandwich or stop by on my way home.. Bravo to both of these credits to your store.
This Jersey Mike's is usually reasonably good, but on my last trip to pickup an online order they were apparently understaffed, under supplied and did a poor job managing workload to be fair to customers.We placed our online order with a pickup time of 12:44 reported from the website. I arrived slightly after this time. It took almost an additional hour for our meal to be finished. However our hot subs were made nearly 30 minutes before the rest of the food, resulting in less than hot and fresh hot subs on top of an extremely long wait. Additionally they ran out of turkey before making our cold subs so all turkey items had to be substituted to ham.Had they made our order even remotely close to as it arrived we would not have had any of these issues. For whatever reason even after I arrived at the restaurant they continued to prioritize in person orders despite the fact that our order was placed long before those orders. Apparently in the future I will need to just get in line, and when I get to the counter insist my order is made right then and there if I ever online order from this location again. When I brought up my concerns and whether or not we would be compensated I was told there was "nothing they could do" and I could speak to the manager but they "didn't know when a manager would be in".Parking: Somewhat challenging to negotiate the starbucks traffic at times but plentiful parking available.
Atmosphere: 4
Food: 4
Service: 1
Ron Weasley
Love these guys. Always a good environment. I fell on the floor about a week ago, my back was destroyed and I was immobilized. Thankfully, the two young men working created a makeshift stretcher and got me into one of their cars. I am a former circus operator (20 years retired) so I am not in a financial state to have paid for an ambulance ride. They drove me all the way home and got me up the stairs to my apartment. Thank you Jersey Mikes. I love you guys.
Atmosphere: 5
Food: 5
Service: 5
Michael Gauthier
The lady, shorter, whom believe was the manager was totally disrespectful. definitely , need to get rod of her asap.
Atmosphere: 1
Food: 5
Service: 1
Lauren Ford
A total of 2 workers tonight (so I empathize), and several people in front and behind us. Every table in the restaurant was dirty except one. The restaurant was FILTHY. I had to purposefully keep my eyes away from the meat slicer and prep area because it was gross! Nothing had been wiped down. Thank goodness I got a hot sandwich with nothing cold on it. Tried to coerce my husband to do the same thing, let’s hope he doesn’t end up with food poisoning. They had Jersey Mikes sandwich paper taped over the FRONT of the cooler (where they store all the meats/cheeses) like they didn’t want you to see what was in there-very suspect. As we ate, the worker put (what I suspect to be) a mobile order on the counter—the bag falls over and a sandwich hits the floor (still in wrapping paper). A patron picked it up and handed it to the worker. Worker inspects it, walks to the “back” for 30 seconds and comes back with the sandwich and put it RIGHT BACK IN THE BAG. I realize the sandwich didn’t touch the floor, but seriously? All in all, this place needs to be shut down if it can’t staff appropriately. Felt bad for these two guys-I know it’s not their fault, it’s an all around tough situation. Manager or corporate needs to step up.
Atmosphere: 1
Food: 4
Service: 2
Jordan Gonzalez
If you want the worst service possible, come here!! It’s their pleasure to have you order online, give a time when it’s ready, and completely ignore you while waiting for your order. Then when asked about the order after waiting 25 mins PAST the time it should’ve been ready “oh…we ran out of bread”. Customer service was the most disgusting I’ve ever encountered. He was completely rude and hostile about me getting a refund. Would literally never return to this location. Bunch of inbreds and i saw a brown cockroach on the floor running by their cold drink case. Sick.
Great food, great service!
Atmosphere: 5
Food: 5
Service: 5
Walked in to a dirty dining area, a table in the corner with strange old framed sports paraphernalia being silent auctioned (random and weird), and no one in the sandwich building area. Finally an angry looking lady came walking out of the kitchen right past us and went straight over to the fountain drink dispenser to fill her cup. We kindly asked if the restaurant was open and she replied rudely..."yes, can I fill my drink first?" Needless to say we walked out.
Atmosphere: 1
Service: 1
Pretty sure they keep the lobby as cold as a refrigerator to deter customers from staying in the "restaurant"
Great food. Horrible service, always understaffed and let online orders pile up and don’t bother asking people who’s there in line for pickup expect in 30 minute intervals.
Atmosphere: 1
Food: 5
Service: 1
These guys always hit it out of the park with the customer service and the delicious sandwiches. A big thank you to the Jersey Mike’s online around for always doing such a good job. Everytime I go here the food is consistently delicious and such great quality!Vegetarian options: Lots of veggies and delicious vegetarian toppings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sub, Chipotle Chicken Cheese Steak, Add Chip & Drink
Food was good. Staff was more concerned with their phone and conversation instead of being able to multi-task... Don't gold customers up so you can talk to each other.
Atmosphere: 5
Food: 5
Service: 3
Get some lights working!
Atmosphere: 1
Food: 5
Service: 5
Very friendly and pleasant staff, hard to find these days. Very clean restaurant, fast service, and great food at a very reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Lettuce was frozen. they had no pickles and gave me the wrong bread. The store was freezing cold.
Atmosphere: 2
Food: 3
Service: 5
I got to tell you, I don't always write a review but today my wife and I were on our way home and she said "let's get a sub at mike's". Now I really like Mike's so of course I said yes.. got there and only two people working, (sorry didn't catch there names) but one was the mgr lady whom I have see in there busting her butt before and a big friendly guy. the mgr apologized to all that were there and coming in for being short handed, and the big guy did not normally work making subs... but between these two rock stars they kicked out the subs for the people in there and all the online orders.. they both deserve a big fat raise, praise and anything else you can give them.. subs were great, big guys made them great and neat, not sloppy. mgr lady had it going on.. this is one of the many reason I drive in when I need a great sandwich or stop by on my way home.. Bravo to both of these credits to your store.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This Jersey Mike's is usually reasonably good, but on my last trip to pickup an online order they were apparently understaffed, under supplied and did a poor job managing workload to be fair to customers.We placed our online order with a pickup time of 12:44 reported from the website. I arrived slightly after this time. It took almost an additional hour for our meal to be finished. However our hot subs were made nearly 30 minutes before the rest of the food, resulting in less than hot and fresh hot subs on top of an extremely long wait. Additionally they ran out of turkey before making our cold subs so all turkey items had to be substituted to ham.Had they made our order even remotely close to as it arrived we would not have had any of these issues. For whatever reason even after I arrived at the restaurant they continued to prioritize in person orders despite the fact that our order was placed long before those orders. Apparently in the future I will need to just get in line, and when I get to the counter insist my order is made right then and there if I ever online order from this location again. When I brought up my concerns and whether or not we would be compensated I was told there was "nothing they could do" and I could speak to the manager but they "didn't know when a manager would be in".Parking: Somewhat challenging to negotiate the starbucks traffic at times but plentiful parking available.
Atmosphere: 4
Food: 4
Service: 1
Love these guys. Always a good environment. I fell on the floor about a week ago, my back was destroyed and I was immobilized. Thankfully, the two young men working created a makeshift stretcher and got me into one of their cars. I am a former circus operator (20 years retired) so I am not in a financial state to have paid for an ambulance ride. They drove me all the way home and got me up the stairs to my apartment. Thank you Jersey Mikes. I love you guys.
Atmosphere: 5
Food: 5
Service: 5
The lady, shorter, whom believe was the manager was totally disrespectful. definitely , need to get rod of her asap.
Atmosphere: 1
Food: 5
Service: 1
A total of 2 workers tonight (so I empathize), and several people in front and behind us. Every table in the restaurant was dirty except one. The restaurant was FILTHY. I had to purposefully keep my eyes away from the meat slicer and prep area because it was gross! Nothing had been wiped down. Thank goodness I got a hot sandwich with nothing cold on it. Tried to coerce my husband to do the same thing, let’s hope he doesn’t end up with food poisoning. They had Jersey Mikes sandwich paper taped over the FRONT of the cooler (where they store all the meats/cheeses) like they didn’t want you to see what was in there-very suspect. As we ate, the worker put (what I suspect to be) a mobile order on the counter—the bag falls over and a sandwich hits the floor (still in wrapping paper). A patron picked it up and handed it to the worker. Worker inspects it, walks to the “back” for 30 seconds and comes back with the sandwich and put it RIGHT BACK IN THE BAG. I realize the sandwich didn’t touch the floor, but seriously? All in all, this place needs to be shut down if it can’t staff appropriately. Felt bad for these two guys-I know it’s not their fault, it’s an all around tough situation. Manager or corporate needs to step up.
Atmosphere: 1
Food: 4
Service: 2
If you want the worst service possible, come here!! It’s their pleasure to have you order online, give a time when it’s ready, and completely ignore you while waiting for your order. Then when asked about the order after waiting 25 mins PAST the time it should’ve been ready “oh…we ran out of bread”. Customer service was the most disgusting I’ve ever encountered. He was completely rude and hostile about me getting a refund. Would literally never return to this location. Bunch of inbreds and i saw a brown cockroach on the floor running by their cold drink case. Sick.
Atmosphere: 1
Food: 1
Service: 1