Jimmy John's
101 W Wayne St, Fort Wayne
(260) 420-1533
Recent Reviews
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Great Restaurant. Great Atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Great experiences everytime ive been in here, also great food. Would reccomend!
Atmosphere: 5
Food: 5
Service: 5
great customer service
Atmosphere: 5
Food: 5
Service: 5
Didn't see Jimmy or John
Went in yesterday for lunch to pickup 2 sandos (which were delicious), and because of the weather, only one gentleman was running the whole show! One guy making the bread, prepping the meats, slicing the garden, stocking the cheese, the chips, refilling lids, cleaning tables; all of this making in-store, online orders, and running the reggie. I wish I had gotten his name, cuz the dude deserves a shout-out. I was there around 1pm, and the guy said he'd been there since 5:30am, alone. That's an all-star. If I owned a restaurant, I would've tried to steal him in the spot. 6 stars!
Atmosphere: 5
Food: 5
Service: 5
I ordered a pickup order at 5pm and paid for it. Got there at 5:30 and their hours online said open until 6. The doors were locked and there was one person in there doing dishes. I don’t understand why you would display you’re open and take my money when your doors are locked and no one is working.
Atmosphere: 1
Food: 1
Service: 1
This is not the place if you want freaky fast at lunch.
Atmosphere: 3
Food: 5
Service: 3
3 stars for the food as it simply meets my expectations of jimmy johns… neither better or worse than any other location.
1 star for both service and atmosphere. I have never had a pleasant greeting from the staff here. No “hello”, “good afternoon”, or “how are you?” They just stare at you in disgust and ask what you need.
To make things worse, they blast their own personal playlists which are far from professional, the store stinks and has you wondering if the food is even safe to eat, they have their infants behind the counter. It’s hard to believe that the owner has not disciplined his staff or found new employees.
Atmosphere: 1
Food: 3
Service: 1
Be prepared for frustration and disappointment if you order delivery from them. They contract with Uber Eats for deliveries and apparently feel no obligation to make customers whole when there are delivery issues.
Atmosphere: 1
Food: 3
Service: 1
Amazing as usual
Restaurantji Recommends
We ordered online for a delivery. Both sandwiches came with cheese and both were delivered without cheese. One had onions and one we added basil oregano and they reversed what was to be on the sandwiches.
Food: 3
Service: 3
Foo was terrible - didn’t even eat it. I’ve given up on refunds as I never received the last one promised, but I’m done giving chances.
Atmosphere: 1
Food: 1
Service: 2
Food and service was great!
Atmosphere: 5
Food: 5
Service: 5
Google says the store is open until 6 pm. I went by on Sunday February 2nd at 4:50pm chairs were all up on the tables and the doors were locked. A young man was inside doing alot of nothing. I went around the corner to the Chinese place.
I order from here because it's a nice convenience to have being downtown when I can't step away from the office but I've been waiting an hour and 45 minutes for my food to be delivered and this isn't the first time this has happened. Freaky Fast is a lie. Severely disappointed and I won't be ordering again for a long while.
Service: 1
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