KFC
$ • Chicken, Fast Food, Chicken Wings
Hours:
3816 E State Blvd, Fort Wayne
(260) 471-5322
About KFC
Customers' Favorites
KFC Reviews
We stood at the counter for 5 minutes waiting for service. Everyone in back made eye contact at least once, but refused to even acknowledge us. One woman came in through the staff door to the counter area, laughed at someone else's comment, closed the door and went away. Not a single "We're busy, please be patient," gesture, or "Someone will be with you shortly." We may as well have not existed. There were at least 5 people in back and one single table of inside guests.
We stood at the counter for 5 minutes waiting for service. Everyone in back made eye contact at least once, but refused to even acknowledge us. One woman came in through the staff door to the counter area, laughed at someone else's comment, closed the door and went away. Not a single "We're busy, please be patient," gesture, or "Someone will be with you shortly." We may as well have not existed. There were at least 5 people in back and one single table of inside guests.
The manager was the rudest I've experienced in a long time. Ordered the mac and cheese bowl and three piece meal only to be told that they do not have the mac and cheese bowl anymore and shouldn't be able to order it online. Tried to cancel and she refused because its an online order. Well, tried to call the number on the site to be on continuous hold and no answer. Finally agreed to take the order but go with regular bowl with no corn. Only now, the 3 pc got substituted with...read full review
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
At KFC, the service is commendable with staff offering excellent service even when short-staffed. The staff handles situations professionally, keeping customers happy. Meals like the pot pie are worth the wait, as they are freshly prepared and delicious. The positive attitude of the staff, such as the window lady, adds to the overall pleasant dining experience.
The new hot honey chicken has received mixed reviews, with one customer finding the sauce lacking and the chicken cold. However, the window staff have been praised for their professionalism and positive demeanor, with one customer even mentioning a specific employee, Piaje, who made their visit enjoyable and had them smiling and happy.