If you value your health please DO NOT GO to this KFC location at 3816 State Blvd. I paid $32.26 for food that was inedible! When I got home I discovered that the two Pepsi drinks I ordered had no flavor. They tasted of mold and cleaning solution. The two chicken strip meals that I ordered were disgusting. The meat was so tough and not from being crispy. They were gross? I thought I might have better luck with the famous bowl that I ordered, unfortunately that too was disgusting. The chicken tasted old and flavorless and I barely had any gravy in the bowl. I called and spoke with the manager about these issues and he was rude and expressed no concern. When I told him about the Pepsi drinks, he nonchalantly said oh well...only thing I can do is give you replacement drinks if you come back up here. He said he could do nothing else and could not give me a refund. Worst customer service experience ever. I will Never eat at KFC again!!! I hadn't been to KFC in years and this ruined it for me. If you are the franchise owner of this location, please be aware that I am contacting corporate.
Atmosphere: 1
Food: 1
Service: 1
Buddy Steinman
Just tried to order in the drive thru and was told that I needed to come inside to be served before I even said anything at the speaker. I have 2 kids under 3. I didnt want to haul my entire family inside to order a to go meal that I was then going to have to haul out with the kids now.
Atmosphere: 1
Food: 1
Service: 1
Mariah Huckeriede
It was 7:00pm when we decided to go to KFC. I ordered a pot pie. I was told that it would be 9 minutes for a fresh pot pie, but I could have something else if I didn't want to wait for it. I really appreciated that the options were offered. I waited the 9 minutes and it was worth it. Excellent service and food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tenders Combo, Chicken Pot Pie
Business Mims
Easily the worst KFC in the country. Everything was bad the food was old and cold I ordered biscuits they weren’t in a box or anything just thrown in the bag I called and manager told me that’s how they do it even tho it’s my first time ever witnessing it. I should’ve known from the way the manager looked so dirty and
Atmosphere: 1
Food: 1
Service: 1
LKN
My husband wanted Lee's, but I talked him into KFC because I wanted one of their famous bowls. Should have listened to him. The bowl had maybe a tablespoon of gravy on it. Very dry without the gravy. The worst part though, and the reason why I will not be ordering from KFC ever again, is that we ordered one of the chocolate chip cakes, which said on the website was "great for sharing" and we got this tiny 3 oz "mini cake" (according to the label on the container) that wouldn't feed 2 people. I have ordered these cakes in the past, and you got an actual cake that could be cut into at least 6 pieces. Nowhere on the website did it say it was only a 3 oz cake, otherwise I never would have ordered it. To say that a 3 oz cake is great for sharing is an absolute joke. The worst part though it that it cost $4.99 for this tiny cake (see pic of the little container it came in). I can go to the store and buy a full-sized cake for that price. I've heard of shrinkflation, but that is absolutely ridiculous to charge that much for what was basically a one serving cake. I'm done with KFC and will be sticking with Lee's from now on.
Food: 2
Lisa Morse
Always hot and ready when I arrive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Sandwich, Crispy Colonel Sandwich
michael kornitskiy
Extremely long wait
Atmosphere: 1
Food: 1
Service: 1
Joseph Miller
Absolutely horrible. Waited 15 minutes to order with no other customers in the store, finally got my food and it was not what I ordered. Asked for it to be corrected and once again what they brought me was wrong. My co worker had the exact same experience 5 minutes later when he arrived to order. Absolutely horrible service and management. Will NOT return to this location. I would do no stars if it was an option.
Atmosphere: 1
Food: 1
Service: 1
Tanya Russell
The chicken and the chicken bites was so dry and look like they have been sitting in the warmer for hours the Fry's was cold and I ordered the 20 box won't be going back too this kfs!!!!!!
Note to self don't come to this KFC they are slower than molasses dripping out of a tree
Alexis K.
I've been here at least twice since my last review because of the updates to the building (also I just can't keep away!). Both times the staff have been very sweet with excellent customer service; the food was ready FAST; and my order was correct and warm. I only ever go by myself through the drive-thru so I'm not sure what the experience looks like for someone with more people to feed or people who dine-in, but I'm hoping that service continues to be excellent and this branch continues to get better!
Denise Pollock
Went through drive thru. Took a long time to order. I ordered 8 piece Dark meat. Got 8 piece white and dark. Not happy.
Food: 4
Service: 3
leekenskin
Chicken pieces small and tasted as if cooked hours earlier.I said thank you when I was given my food and a grunt in return.
Atmosphere: 1
Food: 2
Service: 1
Paige Chilcote
the chicken has most definitely been cooked more than once. absolutely TERRIBLE. waited 25 minutes for one kfc bowl. HORRIBLE. do not eat here. You’ll more than likely get food poisoning! Disgusting.
If you value your health please DO NOT GO to this KFC location at 3816 State Blvd. I paid $32.26 for food that was inedible! When I got home I discovered that the two Pepsi drinks I ordered had no flavor. They tasted of mold and cleaning solution. The two chicken strip meals that I ordered were disgusting. The meat was so tough and not from being crispy. They were gross? I thought I might have better luck with the famous bowl that I ordered, unfortunately that too was disgusting. The chicken tasted old and flavorless and I barely had any gravy in the bowl. I called and spoke with the manager about these issues and he was rude and expressed no concern. When I told him about the Pepsi drinks, he nonchalantly said oh well...only thing I can do is give you replacement drinks if you come back up here. He said he could do nothing else and could not give me a refund. Worst customer service experience ever. I will Never eat at KFC again!!! I hadn't been to KFC in years and this ruined it for me. If you are the franchise owner of this location, please be aware that I am contacting corporate.
Atmosphere: 1
Food: 1
Service: 1
Just tried to order in the drive thru and was told that I needed to come inside to be served before I even said anything at the speaker. I have 2 kids under 3. I didnt want to haul my entire family inside to order a to go meal that I was then going to have to haul out with the kids now.
Atmosphere: 1
Food: 1
Service: 1
It was 7:00pm when we decided to go to KFC. I ordered a pot pie. I was told that it would be 9 minutes for a fresh pot pie, but I could have something else if I didn't want to wait for it. I really appreciated that the options were offered. I waited the 9 minutes and it was worth it. Excellent service and food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tenders Combo, Chicken Pot Pie
Easily the worst KFC in the country. Everything was bad the food was old and cold I ordered biscuits they weren’t in a box or anything just thrown in the bag I called and manager told me that’s how they do it even tho it’s my first time ever witnessing it. I should’ve known from the way the manager looked so dirty and
Atmosphere: 1
Food: 1
Service: 1
My husband wanted Lee's, but I talked him into KFC because I wanted one of their famous bowls. Should have listened to him. The bowl had maybe a tablespoon of gravy on it. Very dry without the gravy. The worst part though, and the reason why I will not be ordering from KFC ever again, is that we ordered one of the chocolate chip cakes, which said on the website was "great for sharing" and we got this tiny 3 oz "mini cake" (according to the label on the container) that wouldn't feed 2 people. I have ordered these cakes in the past, and you got an actual cake that could be cut into at least 6 pieces. Nowhere on the website did it say it was only a 3 oz cake, otherwise I never would have ordered it. To say that a 3 oz cake is great for sharing is an absolute joke. The worst part though it that it cost $4.99 for this tiny cake (see pic of the little container it came in). I can go to the store and buy a full-sized cake for that price. I've heard of shrinkflation, but that is absolutely ridiculous to charge that much for what was basically a one serving cake. I'm done with KFC and will be sticking with Lee's from now on.
Food: 2
Always hot and ready when I arrive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Sandwich, Crispy Colonel Sandwich
Extremely long wait
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible. Waited 15 minutes to order with no other customers in the store, finally got my food and it was not what I ordered. Asked for it to be corrected and once again what they brought me was wrong. My co worker had the exact same experience 5 minutes later when he arrived to order. Absolutely horrible service and management. Will NOT return to this location. I would do no stars if it was an option.
Atmosphere: 1
Food: 1
Service: 1
The chicken and the chicken bites was so dry and look like they have been sitting in the warmer for hours the Fry's was cold and I ordered the 20 box won't be going back too this kfs!!!!!!
20 dollar fill up box is awesome love it ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Note to self don't come to this KFC they are slower than molasses dripping out of a tree
I've been here at least twice since my last review because of the updates to the building (also I just can't keep away!). Both times the staff have been very sweet with excellent customer service; the food was ready FAST; and my order was correct and warm. I only ever go by myself through the drive-thru so I'm not sure what the experience looks like for someone with more people to feed or people who dine-in, but I'm hoping that service continues to be excellent and this branch continues to get better!
Went through drive thru. Took a long time to order. I ordered 8 piece Dark meat. Got 8 piece white and dark. Not happy.
Food: 4
Service: 3
Chicken pieces small and tasted as if cooked hours earlier.I said thank you when I was given my food and a grunt in return.
Atmosphere: 1
Food: 2
Service: 1
the chicken has most definitely been cooked more than once. absolutely TERRIBLE. waited 25 minutes for one kfc bowl. HORRIBLE. do not eat here. You’ll more than likely get food poisoning! Disgusting.
Atmosphere: 1
Food: 1
Service: 1