This KFC is the most disorganized, unprofessionally ran restaurant I think I've ever visited. Very poor management. On multiple visits I've returned home from ordering from the drive-thru with not having what I've ordered. I've also ordered through the drive-thru only to be told they were out of chicken.. come on your a chicken restaurant, might as well close shop and send everyone home! If this were my restaurant I would clean house here and find a staff that is compassionate about offering to service customers not run them away.
Atmosphere: 3
Food: 3
Service: 1
Robin Jackson
This particular location is always a disappointment. Extremely slow service and not very friendly. I ordered the 8 piece original meal . They gave me chicken strips and the wrong sides. I didn't realize it until I got home. I tried to call the restaurant several times and got no answer. I keep going back because I love the original recipe fried chicken. I think eventually they'll get it right but it hasn't happened lately. It's the only location close to me
Atmosphere: 1
Food: 1
Service: 1
alanna s
Wish i could give no stars. Shame on yall
Atmosphere: 1
Food: 1
Service: 1
Nicole Tribble
This store is so petty! I was there several months ago and ordered the 8 piece meal. Got home and it contained 5 wings and two thighs! So my daughter didn’t even eat because she likes the legs. I called and they said they would put my name on a list for a replacement. Went back a month later and they wouldn’t honor it so I left and got Lee’s instead. Write an email to corporate and they sent me a voucher for HALF the cost of the meal. Went back and used it tonight. When I have the woman at the register the voucher she was all questioning me about where it came from and did I complain about their store (DuPont Rd). I said yes. Got home and started unpacking the food…. They didn’t put any lids on it…. The lids were there but not on the containers closed down. The gravy for one was spilled all over the bag, the other gravy was in tact but only filled 1/3 full. Now I got the 8 piece meal with 2 extra sides, my bill was $47. The voucher was $15. I know they were pissed about me calling on their store so they wanted to be so petty and ruin this meal??? Never again will I eat at KFC! So Disgusted!
Food: 1
Service: 1
Nick Staker
Food was great. Service was excellent. The gal up front was the most upbeat and positive person I’ve met in a while. Her name was Kleah-Jay (sorry for spelling). Food was fire and she offered several dipping sauces and was just overall very nice. Made me happy to be there. Keep it up! We need more people like her in the world.
Atmosphere: 5
Food: 5
Service: 5
Andrew Jarrett
Every time I have gone to this KFC they have been nothing but friendly and quick getting food out to you! Freshan (I hope that’s how you spell it) was awesome with her friendly customer service! Awesome job KFC keep up the good work!
Service: 5
Recommended dishes: Fried Chicken Dinner and the Bucket for One
Richard Waikel
Just had a 🔥 chicken sandwich. A lot better than Raising canes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Sarah Tigner
Ordered my 1 combo strip meal at 505pm....paid and received my drink(no receipt). Was told to pull around to end of store by the back doors. I was the only car waiting there. After waiting for 15min someone started bringing out food for the cars that had accumulated behind me. I asked her about my meal and she said she would check. She brought out more meals and said she'd be bringing mine out next....Waited another 15min. Was told again she should have it out soon when I asked after she had brought 7 other vehicles their food. She brought out another cars food after that. At which point it was over 30min of waiting and I was now late so I had to leave without my food and out the $14 I paid for my combo. There was only 1 car in the line in front of me and they received their large order before I had even paid for mine.
This KFC is the most disorganized, unprofessionally ran restaurant I think I've ever visited. Very poor management. On multiple visits I've returned home from ordering from the drive-thru with not having what I've ordered. I've also ordered through the drive-thru only to be told they were out of chicken.. come on your a chicken restaurant, might as well close shop and send everyone home! If this were my restaurant I would clean house here and find a staff that is compassionate about offering to service customers not run them away.
Atmosphere: 3
Food: 3
Service: 1
This particular location is always a disappointment. Extremely slow service and not very friendly. I ordered the 8 piece original meal . They gave me chicken strips and the wrong sides. I didn't realize it until I got home. I tried to call the restaurant several times and got no answer. I keep going back because I love the original recipe fried chicken. I think eventually they'll get it right but it hasn't happened lately. It's the only location close to me
Atmosphere: 1
Food: 1
Service: 1
Wish i could give no stars. Shame on yall
Atmosphere: 1
Food: 1
Service: 1
This store is so petty! I was there several months ago and ordered the 8 piece meal. Got home and it contained 5 wings and two thighs! So my daughter didn’t even eat because she likes the legs. I called and they said they would put my name on a list for a replacement. Went back a month later and they wouldn’t honor it so I left and got Lee’s instead. Write an email to corporate and they sent me a voucher for HALF the cost of the meal. Went back and used it tonight. When I have the woman at the register the voucher she was all questioning me about where it came from and did I complain about their store (DuPont Rd). I said yes. Got home and started unpacking the food…. They didn’t put any lids on it…. The lids were there but not on the containers closed down. The gravy for one was spilled all over the bag, the other gravy was in tact but only filled 1/3 full. Now I got the 8 piece meal with 2 extra sides, my bill was $47. The voucher was $15. I know they were pissed about me calling on their store so they wanted to be so petty and ruin this meal??? Never again will I eat at KFC! So Disgusted!
Food: 1
Service: 1
Food was great. Service was excellent. The gal up front was the most upbeat and positive person I’ve met in a while. Her name was Kleah-Jay (sorry for spelling). Food was fire and she offered several dipping sauces and was just overall very nice. Made me happy to be there. Keep it up! We need more people like her in the world.
Atmosphere: 5
Food: 5
Service: 5
Every time I have gone to this KFC they have been nothing but friendly and quick getting food out to you! Freshan (I hope that’s how you spell it) was awesome with her friendly customer service! Awesome job KFC keep up the good work!
Service: 5
Recommended dishes: Fried Chicken Dinner and the Bucket for One
Just had a 🔥 chicken sandwich. A lot better than Raising canes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Ordered my 1 combo strip meal at 505pm....paid and received my drink(no receipt). Was told to pull around to end of store by the back doors. I was the only car waiting there. After waiting for 15min someone started bringing out food for the cars that had accumulated behind me. I asked her about my meal and she said she would check. She brought out more meals and said she'd be bringing mine out next....Waited another 15min. Was told again she should have it out soon when I asked after she had brought 7 other vehicles their food. She brought out another cars food after that. At which point it was over 30min of waiting and I was now late so I had to leave without my food and out the $14 I paid for my combo. There was only 1 car in the line in front of me and they received their large order before I had even paid for mine.
Atmosphere: 1
Food: 1
Service: 1
I love this location !!!!
Atmosphere: 5
Food: 5
Service: 5
They always so fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love eating at KFC on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy
Restaurant was busy but they were very helpful and friendly. I highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Don’t know if this place is under new management but it’s working fast friendly service and the foods always fresh!! Best in the fort
Atmosphere: 5
Food: 5
Service: 5
Love this location so fast and nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Man I don’t really eat out since Covid but this is a place that I frequent I love the vibe they got going on over there always friendly and welcoming
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tender
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