Ordered a pizza and the crust was burned. We called the store and the young man just hung up on us when we provided the reason for the call. We called back and explained again the reason for the call and we're informed that's just too bad about the crust. Per the employee , "It sometimes happens as pizzas have to be cooked." He was not going to give us another pizza because of a burned crust. There was nothing he was going to do about it and we are just wasting our time. He even suggested that we were lying as no one else complained about burned pizza that night. We did not ask for a free pizza nor even brought up the topic. His behavior was rude and argumentative. Extremely poor customer service. I am surprised as we have ordered from the Lexys Pizza at Leo Crossing before and enjoy their pizzas. Very disappointing outcome.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: An All Meat and an Everything Pizza
Amanda Ross
We had a large everything pizza. I loved the crispy crust and the plentiful toppings tasted fresh.
Atmosphere: 5
Food: 5
Service: 5
Deb O'Dell
Nothing special about the dining room but the pizza was delicious ?
Atmosphere: 3
Food: 5
Service: 4
Jacques Dupuis
The kids working were efficient and doing their jobs as well as I’d ever hope, but the food was really mediocre. Just not good quality ingredients on the pizza (especially the rubbery cheese) and the crust was somehow thin and also chewy with little flavor.
Atmosphere: 2
Food: 2
Service: 4
Kenlee Kruse
Great pizza. Great staff. Would definitely recommend.
Ron Rupnow
Pizza was ready for pickup at the quoted time, this restaurant serves a generously topped pizza with a smile and a big hello when you walk in the door
Atmosphere: 4
Food: 4
Service: 4
Beth Sarazen
told 40-45minutes, been here waiting and its been hour twenty-five
Jennifer Willard
The chicken bacon club pizza was to die for! I love the crunchy crust.
Andi Pandi
Foods usually decent. However service at this location sucks. Also where are the seperate hours listed for dining in at this location? Yet again I have tried to stay and was told dining is closed. These hours should be listed with the normal open hours.
Recommended dishes: Deep Dish - All Meat Pizza, Sausage Roll
Dustin Calhoun
Just tried Lexy’s for the first time and it is hands down the best pizza I’ve ever had. The Deep Dish is to die for. The standard crust is perfect. Sauce isn’t too sweet or heavy. Thick and plentiful amounts of toppings.
Atmosphere: 5
Food: 5
Service: 5
Josh C
This is a great local pizza place! They serve a traditional Fort wayne style pizza with a thin crust, quality ingredients, and cheese on top. I also really like their deep dish pizza and sausage rolls. It's not the cheapest pizza around but it is one of the best tasting. The staff is very nice and efficient. They always have your food ready when you get there and it's always a pleasant experience.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage Roll, Deep Dish Pepperoni and Sausage
Dennis Schebig
Kid-friendliness: Great food and great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish - All Meat Pizza
Chris Ehrhorn
One of my favorites ! Great pizza and sausage rolls. Family owned , friendly, welcoming staff. Cathy is my favorite at the Leo crossing location.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Deep Dish - All Meat Pizza, Sausage Roll
Ordered a pizza and the crust was burned. We called the store and the young man just hung up on us when we provided the reason for the call. We called back and explained again the reason for the call and we're informed that's just too bad about the crust. Per the employee , "It sometimes happens as pizzas have to be cooked." He was not going to give us another pizza because of a burned crust. There was nothing he was going to do about it and we are just wasting our time. He even suggested that we were lying as no one else complained about burned pizza that night. We did not ask for a free pizza nor even brought up the topic. His behavior was rude and argumentative. Extremely poor customer service. I am surprised as we have ordered from the Lexys Pizza at Leo Crossing before and enjoy their pizzas. Very disappointing outcome.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: An All Meat and an Everything Pizza
We had a large everything pizza. I loved the crispy crust and the plentiful toppings tasted fresh.
Atmosphere: 5
Food: 5
Service: 5
Nothing special about the dining room but the pizza was delicious ?
Atmosphere: 3
Food: 5
Service: 4
The kids working were efficient and doing their jobs as well as I’d ever hope, but the food was really mediocre. Just not good quality ingredients on the pizza (especially the rubbery cheese) and the crust was somehow thin and also chewy with little flavor.
Atmosphere: 2
Food: 2
Service: 4
Great pizza. Great staff. Would definitely recommend.
Pizza was ready for pickup at the quoted time, this restaurant serves a generously topped pizza with a smile and a big hello when you walk in the door
Atmosphere: 4
Food: 4
Service: 4
told 40-45minutes, been here waiting and its been hour twenty-five
The chicken bacon club pizza was to die for! I love the crunchy crust.
Foods usually decent.
However service at this location sucks. Also where are the seperate hours listed for dining in at this location? Yet again I have tried to stay and was told dining is closed. These hours should be listed with the normal open hours.
Atmosphere: 1
Food: 3
Service: 1
Best pizza in town!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Sausage Roll
Restaurantji Recommends
Best pizza EVER! DUH!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish - All Meat Pizza, Sausage Roll
Just tried Lexy’s for the first time and it is hands down the best pizza I’ve ever had. The Deep Dish is to die for. The standard crust is perfect. Sauce isn’t too sweet or heavy. Thick and plentiful amounts of toppings.
Atmosphere: 5
Food: 5
Service: 5
This is a great local pizza place! They serve a traditional Fort wayne style pizza with a thin crust, quality ingredients, and cheese on top. I also really like their deep dish pizza and sausage rolls. It's not the cheapest pizza around but it is one of the best tasting. The staff is very nice and efficient. They always have your food ready when you get there and it's always a pleasant experience.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage Roll, Deep Dish Pepperoni and Sausage
Kid-friendliness: Great food and great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deep Dish - All Meat Pizza
One of my favorites ! Great pizza and sausage rolls. Family owned , friendly, welcoming staff. Cathy is my favorite at the Leo crossing location.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Deep Dish - All Meat Pizza, Sausage Roll
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