The staff, food, atmosphere, and beer were amazing!
Kaitlin Bean
Our wedding dinner from Shigs n Pit was absolutely amazing! They were prompt, friendly, and incredibly knowledgeable, making the entire catering process seamless. They went above and beyond to ensure everything was perfect, and their willingness to help in every way did not go unnoticed. And the food—wow! Everyone raved about it! The pork and chicken was moist, the green beans were delicious, and the green chili mac & cheese was a huge hit. We couldn’t have asked for better service or better food. Highly recommend them for any event!
Stacey Antoine
My husband and I have come here a few times. 2 out of three of the times the bartenders have been very rude. The time before last we had a good experience. It was a young waitress that was bartending that night (she only works one day a week). She was amazing I gave her a $20 tip for a $60 bill. However, the other two times were absolutely ridiculous. The bartenders were rude and gave a dirty looks. I asked for a menu and the bartender in a very rude tone said "I said to scan the QR code" I had to tell her I don't know the name of what it was that I got the last time I was there. However, I know where it is at on the menu. She rolled her eyes and walked away. When she came back she was even more rude and said next time scan the QR code the owner want it that way! Then went to another customer and was very nice and pleasant with them. They were on first name basis. I'm going to assume that's one of her regulars. But if she can be ever so nice to a regular, why can't she be nice to someone that she's never met before? And give them the same energy and the same service because when she greeted him she handed him a menu right away with a smile.
Anyways I saw this on Facebook. Maybe this will help your server figure out how to treat customers.
Face book post below. I’ve been a server for a few years now, and I’ve seen it all—good tippers, bad tippers, the ones who stack their plates like they’re helping, and the ones who leave their tables looking like a tornado hit. But this one? This was new.
It was a slow Tuesday night, and I had a table of two—a couple who seemed pleasant enough. I gave them my usual service: took their order with a smile, checked in once or twice, refilled their drinks, and brought the check.
When I came back to clear the table, I noticed they hadn’t left a tip. Instead, scrawled on the receipt in big, bold letters were two words:
“Do better.”
I stared at it, dumbfounded. At first, I was pissed. Do better? I wasn’t rude, I got their food out in time, and they ate every bite without a single complaint. What more did they want?
I vented to my coworkers in the back. “Can you believe this? No tip, just ‘do better.’ Who does that?”
Some agreed it was rude, others shrugged it off. But as the night went on, the words stuck with me. Do better.
Maybe it was just meant to be an insult, but what if it wasn’t? What if it was a challenge?
I decided right then—I was going to take the advice.
The next shift, I paid attention like never before. I greeted guests with extra enthusiasm. I learned the names of my regulars. I anticipated needs before they asked, kept drinks topped off, and made sure every dish was exactly how they wanted it. I even studied the menu more so I could make the best recommendations.
Days turned into weeks, and something surprising happened—I started getting more tips. Bigger ones. Customers remembered me, requested my section, and left glowing reviews. Even my manager took notice and gave me better shifts.
One night, another couple came in, ordered dinner, and chatted with me throughout their meal. When they left, I grabbed the receipt, half-expecting the usual 15-20%. But this time, there was a note that read:
“Best service we’ve had in a long time. Keep doing what you’re doing.”
And right below it? A 50% tip.
I smiled, tucking the receipt into my apron.
Whoever had written “Do better” that night—I’ll never know if they meant it as a dig or a push. But either way, I took it, ran with it, and I did better.
And it paid off.
Caleb Dahlkamp
Staff is very incompetent
Wanda Shultz
I had the beef and blue sandwich and fries. My food was excellent.
Jeff Bauman
Great Food, Great Service, Clean and Friendly
Gary Jefferies
Scooby Snacks and the sandwiches are very delicious, served hot and timely.
Kirsten Dickmeyer
We’ve always had good experiences here. Last night was our first bad experience. We waited 30 mins past pickup time and some items weren’t in the bag when we got home. I called today and they made it right with a gift card for more than the missing amount of food. A lot of restaurants won’t even offer to refund the missing items these days. Thank you for caring about customers after they’ve paid.
Alexis Renfrow
tonight we ordered a kid burger and fries, a mad mad mad burger, and a Philly cheese steak sandwich through door dash no cheese on the Philly CHEESE steak sandwich. 15.00 for terrible improperly made food. absolutely ridiculous.
Alexis Mary Ann
tonight we ordered a kid burger and fries, a mad mad mad burger, and a Philly cheese steak sandwich through door dash no cheese on the Philly CHEESE steak sandwich. 15.00 for terrible improperly made food. absolutely ridiculous.
As a 34-yrar resident who landed here in 90, it's really sad to see how badly this legendary place has slid down in both food and atmosphere. Met a dozen friends there Friday and not a single dish was good. Ordered the poutine which was some sad frozen fries with a spattering of mediocre gravy and chunks of cheese that weren't even melted. The ahi tuna was flavorless, the pizza mediocre at best. Pizza used to be top 5 in town. My daughters chicken sandwich was a sad, dry GFS-style patty that she literally took one bite out of.
When they gutted the old decor for the bland white floors and stale tables, it killed all the vibe.
Kara Parkes
We went through Mad Anthony/Shigs & Pit for our wedding catering. They were incredible helpful leading up to the event. During the event all of the staff was so helpful and kind. The food was SO GOOD. Our guests kept complimenting it and saying how much they liked it. We did a smores bar too and it was a big hit! The bar was also great, we LOVED the bartender. I cant recommend them enough for an event.
Lisa Mann
This is my second visit to Mad Anthony’s. They must be more of a dinner restaurant/bar. We came in at 11:30 for lunch and were the first ones in and only two other tables arrived in the 45 minutes we were in there. Also one takeout. It was just about as sparse the other day we came.
I had the chicken wings. I didn’t realize they were dusted with flour before fried. I try to stay away from gluten. My fault for not asking. They were good and came out piping hot. My husband had a burger with a side of German potato salad. Said the burger was okay but the potato salad really good. He saved it for last.
Service was okay. Because there was hardly anyone there, the wait staff sat at a table by the register when they weren’t doing anything, chatting. I am not sure that is a good look. There is always something to do at a restaurant. There are lots of other restaurants that I would rather go to.
Rick Bame
Pretty good beer. I drove two and a half hours to come here.
The staff, food, atmosphere, and beer were amazing!
Our wedding dinner from Shigs n Pit was absolutely amazing! They were prompt, friendly, and incredibly knowledgeable, making the entire catering process seamless. They went above and beyond to ensure everything was perfect, and their willingness to help in every way did not go unnoticed. And the food—wow! Everyone raved about it! The pork and chicken was moist, the green beans were delicious, and the green chili mac & cheese was a huge hit. We couldn’t have asked for better service or better food. Highly recommend them for any event!
My husband and I have come here a few times. 2 out of three of the times the bartenders have been very rude. The time before last we had a good experience. It was a young waitress that was bartending that night (she only works one day a week). She was amazing I gave her a $20 tip for a $60 bill. However, the other two times were absolutely ridiculous. The bartenders were rude and gave a dirty looks. I asked for a menu and the bartender in a very rude tone said "I said to scan the QR code" I had to tell her I don't know the name of what it was that I got the last time I was there. However, I know where it is at on the menu. She rolled her eyes and walked away. When she came back she was even more rude and said next time scan the QR code the owner want it that way! Then went to another customer and was very nice and pleasant with them. They were on first name basis. I'm going to assume that's one of her regulars. But if she can be ever so nice to a regular, why can't she be nice to someone that she's never met before? And give them the same energy and the same service because when she greeted him she handed him a menu right away with a smile.
Anyways I saw this on Facebook. Maybe this will help your server figure out how to treat customers.
Face book post below.
I’ve been a server for a few years now, and I’ve seen it all—good tippers, bad tippers, the ones who stack their plates like they’re helping, and the ones who leave their tables looking like a tornado hit. But this one? This was new.
It was a slow Tuesday night, and I had a table of two—a couple who seemed pleasant enough. I gave them my usual service: took their order with a smile, checked in once or twice, refilled their drinks, and brought the check.
When I came back to clear the table, I noticed they hadn’t left a tip. Instead, scrawled on the receipt in big, bold letters were two words:
“Do better.”
I stared at it, dumbfounded. At first, I was pissed. Do better? I wasn’t rude, I got their food out in time, and they ate every bite without a single complaint. What more did they want?
I vented to my coworkers in the back. “Can you believe this? No tip, just ‘do better.’ Who does that?”
Some agreed it was rude, others shrugged it off. But as the night went on, the words stuck with me. Do better.
Maybe it was just meant to be an insult, but what if it wasn’t? What if it was a challenge?
I decided right then—I was going to take the advice.
The next shift, I paid attention like never before. I greeted guests with extra enthusiasm. I learned the names of my regulars. I anticipated needs before they asked, kept drinks topped off, and made sure every dish was exactly how they wanted it. I even studied the menu more so I could make the best recommendations.
Days turned into weeks, and something surprising happened—I started getting more tips. Bigger ones. Customers remembered me, requested my section, and left glowing reviews. Even my manager took notice and gave me better shifts.
One night, another couple came in, ordered dinner, and chatted with me throughout their meal. When they left, I grabbed the receipt, half-expecting the usual 15-20%. But this time, there was a note that read:
“Best service we’ve had in a long time. Keep doing what you’re doing.”
And right below it? A 50% tip.
I smiled, tucking the receipt into my apron.
Whoever had written “Do better” that night—I’ll never know if they meant it as a dig or a push. But either way, I took it, ran with it, and I did better.
And it paid off.
Staff is very incompetent
I had the beef and blue sandwich and fries. My food was excellent.
Great Food, Great Service, Clean and Friendly
Scooby Snacks and the sandwiches are very delicious, served hot and timely.
We’ve always had good experiences here. Last night was our first bad experience. We waited 30 mins past pickup time and some items weren’t in the bag when we got home. I called today and they made it right with a gift card for more than the missing amount of food. A lot of restaurants won’t even offer to refund the missing items these days. Thank you for caring about customers after they’ve paid.
tonight we ordered a kid burger and fries, a mad mad mad burger, and a Philly cheese steak sandwich through door dash no cheese on the Philly CHEESE steak sandwich. 15.00 for terrible improperly made food. absolutely ridiculous.
tonight we ordered a kid burger and fries, a mad mad mad burger, and a Philly cheese steak sandwich through door dash no cheese on the Philly CHEESE steak sandwich. 15.00 for terrible improperly made food. absolutely ridiculous.
Restaurantji Recommends
As a 34-yrar resident who landed here in 90, it's really sad to see how badly this legendary place has slid down in both food and atmosphere. Met a dozen friends there Friday and not a single dish was good. Ordered the poutine which was some sad frozen fries with a spattering of mediocre gravy and chunks of cheese that weren't even melted. The ahi tuna was flavorless, the pizza mediocre at best. Pizza used to be top 5 in town. My daughters chicken sandwich was a sad, dry GFS-style patty that she literally took one bite out of.
When they gutted the old decor for the bland white floors and stale tables, it killed all the vibe.
We went through Mad Anthony/Shigs & Pit for our wedding catering. They were incredible helpful leading up to the event. During the event all of the staff was so helpful and kind. The food was SO GOOD. Our guests kept complimenting it and saying how much they liked it. We did a smores bar too and it was a big hit! The bar was also great, we LOVED the bartender. I cant recommend them enough for an event.
This is my second visit to Mad Anthony’s. They must be more of a dinner restaurant/bar. We came in at 11:30 for lunch and were the first ones in and only two other tables arrived in the 45 minutes we were in there. Also one takeout. It was just about as sparse the other day we came.
I had the chicken wings. I didn’t realize they were dusted with flour before fried. I try to stay away from gluten. My fault for not asking. They were good and came out piping hot. My husband had a burger with a side of German potato salad. Said the burger was okay but the potato salad really good. He saved it for last.
Service was okay. Because there was hardly anyone there, the wait staff sat at a table by the register when they weren’t doing anything, chatting. I am not sure that is a good look. There is always something to do at a restaurant. There are lots of other restaurants that I would rather go to.
Pretty good beer. I drove two and a half hours to come here.
I like the food and the service was great.
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