McDonald's
9827 Lima Rd, Fort Wayne
(260) 489-4205
Recent Reviews
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It was quiet and the service decent even though we used the kiosk to order.
Atmosphere: 5
Food: 4
Service: 5
I eat here after lunch and while it's food is passable as a McDonald's store usually is the wait times and service are HORRIBLE. I work a drive through and can tell they need to work on a lot. Sometimes I sit at the speaker for moments before I even hear anyone check in to let me know there is a wait. Wait can take up to 20 minutes, if there are more than two cars I will pass it by.
The only saving grace is the food is usually hot when I get it from here. More than can be said about other McDonald's locations
Atmosphere: 1
Food: 4
Service: 1
I LOVE McDonald's. Ever since I was a child, it's been one of my favorite places to eat. The Big Mac is so good. There are no better french fries on earth and their diet coke is better than anyone else's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, Egg Mcmuffin, Double Cheeseburger, Sausage Mcgriddles, Cheeseburger, Quarter Pounder Hamburger, World Famous Fries, Mcdouble, Sausage Burrito, Chicken Mcnuggets, French Fries, Quarter Pounder with Cheese, Big Mac
Double cheeseburgers were cold. Now that they have kiosks, none of the workers want to help. Bad customer service.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Cheeseburger
Went here on my lunch break, ordered the person was rude and short acted annoyed that I was there, I ordered a large drink got a medium, didn’t complain bc I just wanted to eat my lunch but they were out of syrup for my Medium drink was just carbonated water anyways.
Atmosphere: 1
Food: 1
Service: 1
Don't bother trying to get food here if you want fast service and the correct food. This has been an ongoing issue with their service for years with no fix in sight.
Atmosphere: 1
Food: 1
Service: 1
They said they don’t have anything ice cream but have a McFlurry and ice cream variety on their menu.
This McDonald's is significantly more expensive than others in the area. If you have the app and are placing an order, take a look at prices nearby.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Breakfast, Mcdouble, Chicken Mcnuggets, Big Mac
Love door dashing with McDonald's they always packaged and keep the orders hot and ready!
Atmosphere: 5
Food: 5
Service: 5
Google says they have dine in but they do not. Caused a huge issue with the child I was working with.
Edit on 11/14/24
Worst customer service, could not possibly have made my job working with disabled individuals any harder if they tried. Will never be back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There is this really nice young kid, maybe 18. I was speaking with him maybe within the last three months. It was his first day and he was so nice and professional. He explained it was his first day and to bare with him. Now, everytime I go there, I pretty much get him. It is so refreshing to see young adults out there working and really killing it regardless of his title. He is going places if he puts the hard work in. He is so positive, patient, and really has a sense of urgency where most of the customer service/restaurant businesses are lacking. I don't know what your name is but, keep shining, keep caring because you are being noticed!
Thank you for your consistency and warmth every single visit.
Mgr Note: he was working at 620am on 11/13/24 in the DT. Backcash was closed.
Service: 5
It's open inside the kiosk help once you figure out how to use them and the McDonald's app always has good deals.easy in and out
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage
I just got a sweet tea.
Atmosphere: 5
Food: 5
Service: 5
It's open inside the kiosk help once you figure out how to use them and the McDonald's app always has good deals.easy in and out
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage
We order through the app & pickup through drive-thru.
Kid-friendliness: Booths, highchair, kids value menu & happy meals.
Wheelchair accessibility: Restaurant & parking are both wheelchair & handicap accessible.
Food: 3
Service: 4
Recommended dishes: Quarter Pounder Hamburger, Filet-O-Fish, Crispy Chicken Sandwich, Mcdouble, Chicken Mcnuggets, Mcchicken, French Fries
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