McDonald's
5225 E Dupont Rd, Fort Wayne
(260) 739-7904
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Not impressed with this McDonald's on a Sunday Morning. Not at all.
Entered the drive-thru about 10:00 am for a breakfast sandwich and a beverage. The drive-thru line was pretty long (like, 8-10 cars deep), then I noticed why. You know that sign at McDonald's that says "Any Line. Any Time." Apparently that's not the case because they had the outer drive-thru line blocked off.
I then noticed 2 or 3 other customers who parked and tried to walk into the restaurant, only to find the doors locked. Apparently they were throttling the customer flow to only one drive-thru lane, and That. Was. It. No inside dining this morning. There wasn't even a sign posted on the doors stating the dining room was closed. The doors were simply locked.
To their credit, the drive-thru was at least moving, albeit slowly. Yes, it took about four times longer than usual, but at least our orders were accurate.
I think it's fair to say that this is not standard practice, but I do have to wonder why they curtailed their service to such an extreme.
Atmosphere: 2
Food: 2
Service: 2
It's McDonald's. The food was good, says my kids. But the dine in service was very slow. In contrast, the drive-through lines were moving way faster than dine in line. I was disappointed. I'm not sure if they were short staffed that night. Lately, this location has been closing the dine in area. Hopefully, that will change. Mind you, I only come here a once or twice a month.
Atmosphere: 4
Food: 4
Service: 3
Lobby closed at 3 pm on a Sunday? Still taking pickup orders through the app? 1 hour wait in the drive thru, no option to cancel the order after it's placed. Thanks McDonald's, very cool!
Atmosphere: 1
Food: 1
Service: 1
This has got to be the rudest McDonald's I've been to and I've been to alot as I've traveled around . I was getting my app to finish the payment out cause my order was on mobile only . It was maybe 13 seconds after I told the lady that I needed a minute she comes back on says says I can't hear you turn your car off are you ready yet are you ready yet what's taking you so long I said I'll go somewhere else cause tone and way she spoke was very rude . After I said that she said by as in don't let the door hit ya on way out . Just very rude . So In stead of getting a 30$ breakfast order I was gonna do I had to go to subway where people were more friendly. Also payed less. My suggestion is if you want good service and food it's best to avoid this particular McDonald's. Of course I'll up date if that ever changes but not sure it will .
Atmosphere: 2
Food: 3
Service: 1
I only gave a one-star rating for the simple fact that I had to at least give one star in order to even be able to post a review this was by far in the 48 years that I have been alive this was absolutely the worst McDonald's that I have ever stepped foot in my son and I had ordered to McDonald's in a large caramel frappe my son and I chose to go inside due to the fact that drive-thru was double lane wrapped around the building we were the only two people at the counter for about 7 minutes before we was able to get anybody's attention to even order our food after ordering our food it was approximately another 25 minutes before receiving our food only to get out to the truck to realize they didn't even give us any napkins so McDonald's I tell you this you suck not only do you suck but you are extremely slow if I wanted to wait another half hour I most definitely would have made you refund my money definitely a thumbs down
It was alright food meat seemed to have been sitting awhile on my double cheese burger they could have used a lot less ketchup and mustard as well dripping off my sandwich
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: French Fries, Chicken Nugget
I don’t get egg McMuffins often, but almost 50% of the time that I have, I find egg shells in my sandwich. I respect that they seem to be using real eggs but come on. Can we find a way to keep the shells out of the food??
Good people
Atmosphere: 5
Food: 5
Service: 5
All tables were dirty at 1:00pm and no one ever cleaned them. Staff would not come to register to take my order so HAD to use kiosk which is not hard but you can’t add Big Mac sauce to an order thru kiosk. Fries were cold and limp. Two employees checked while we were there but no one ever came to clean the tables. Men’s bathroom needed attention too.
Atmosphere: 1
Food: 2
Service: 1
Worst McDonald's in town. Do yourself a favor and go somewhere else.
Dietary restrictions: Fat land
Kid-friendliness: Not kid friendly
Wheelchair accessibility: Nope
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I worked at this establishment for couple weeks and it's messy. And when I say messy. Like the managers are all either in drama. They are messy. Okay then the food area. I had to do other tasks other then maintenance because the line workers are to worried about there boo thang and not cleaning or careing about food safety. This place is nasty. The gm is not even a GM she don't even like people. She told me. But my point is I worked here and got fire on a day I didn't have. On my available hours to work but they schedule u when ever but offer flexible hours. Scam. So pretty much 👎🗑️🚨🛑🛠️📊📑📝
Atmosphere: 1
Food: 1
Service: 1
Slow thru take out/drive thru line.
Atmosphere: 2
Food: 2
Service: 1
Absolutely horrible McDonald’s!! Staff is extremely rude to customers!! I ordered for pick up. I waited 35 minutes!! I counted 11 cars that went through the drive-through and got their food before I got mine!! Then when I said something to the worker, she got really smart with me and told me maybe I shouldn’t come during dinner time!! This is the third time shit like this is happened to me at this McDonald’s!! I will find out who owns this franchise and they will be receiving a phone call!
Atmosphere: 1
Food: 1
Service: 1
Ordered big breakfast because my grandson wanted pancakes. Meal came missing pancakes and biscuits were cold. Team members seemed more interested in talking in back rather than serving customers that pay there wages
Food: 2
Service: 1
Always constantly great at breakfast time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcmuffin, French Fries
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