O'Charley's Restaurant & Bar

Nice restaurant, but bathrooms are not the cleanest. Service was disappointing. Only a couple of people in the restaurant but the waitress was busy talking to friends, so we waited for a while before she even came to take a drink order. Placed appetiser and she brought it out not much before dinner. Had to keep reminding her to fill our drinks. My steak was more rare than medium but outside charred. Pretzel bread with dip was good. Queso with chips good.

Atmosphere: 4

Food: 4

Service: 3

My spouse and I visited on the weekend before Christmas and had their prime rib special. our food was very good, and Mary served us with grace and flair. Her service, to a couple of oldsters like us truly made the meal very special for us.

There was a relaxed atmosphere to the entire place even as they became busier.

Oh, save room for dessert-- I loved the apple pie ala mode!

Kid-friendliness: Welcoming to families with small children and they offer kids fans on the menu.

Wheelchair accessibility: Good access and wide table spacing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup

If I could give this place 0 stars I would. I would definitely not recommend this place to anyone. I found a pretty big bug in my food and we showed the waitress and she acted like it was nothing, then she has the nerve to come out and tell us their gonna make us another plate like uhh no thanks we would rather not have another bug show up in our food so we just said we would rather not eat anymore. Then we hear the people laughing in the kitchen, they should be laughing at how dirty and disgusting this place is. Unless you’re Timone and Pumba and like to eat bugs I would definitely not go to this place

Atmosphere: 1

Food: 1

Service: 1

Please give the ladies room a deep clean from top to bottom. I pray the kitchen did not look the same.

Atmosphere: 2

Food: 2

Service: 2

We were seated quickly. Service was fast, friendly and attentive and the food was great. A+

Atmosphere: 5

Food: 5

Service: 5

Food was good and came out quickly. Despite not being busy my server never checked on me after bringing my food out unless she checked if I wanted dessert or the bill despite my soda being empty.

Atmosphere: 4

Food: 4

Service: 3

Everything was clean, well spaced, quick service, quality service, and good food and drinks. Lynchburg Lemonade on point. If anything some of the food had too much flavor but in a good way. The waitress waited to ensure the steak was properly cooked which I haven't seen since my step mom when I was a kid used to do it when she waitressed. Food was fresh, so fresh we actually had to wait a minute for it to cool off some. First time since moving to Indiana that we have had a good experience. Thank you O' Charley's for a great family dinner.

Atmosphere: 4

Food: 4

Service: 5

Ordered no onions, and got no bell peppers. For my Cajun chicken pasta! Look up vegetables people…onions and bell peppers are not the same! Line 1 told me “I don’t know” not a good attitude to have with a paying customer!

Atmosphere: 1

Food: 1

Service: 1

Awesome food. Service not up to par

Atmosphere: 5

Food: 5

Service: 3

The staff and management are always friendly, quick and professional and many greet us by name as soon as we arrive.
The company recently decided to eliminate their loyalty rewards app and not give anyone anything for all the points they had earned. Their new rewards program runs off of your phone number and limits it to one phone number per table. This results in whomever arrives first getting all of the points no matter the size of the group or else only they get points and no one else in the group gets any... So being a loyal customer of 20 years means NOTHING unless I am the first to arrive??? My loyalty to Ocharleys is dwindling FAST.

Atmosphere: 2

Food: 3

Service: 3

It's cool. Mac and cheese is very very dry.

Atmosphere: 5

Food: 3

Service: 4

Love this place!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Soup

Food was ok, but not spectacular. I enjoyed the meal. Service was pretty good.

Atmosphere: 3

Food: 3

Service: 4

Decent restaurant with decent atmosphere. Nothing really stuck out to me here. Just kinda like any other place. Great food though and cute waitresses.

Atmosphere: 3

Food: 4

Service: 4

Kristina is a greatest bartender ever!

Atmosphere: 5

Food: 5

Service: 5