Panda Express in Fort Wayne

“Ethan is super sweet. I didn’t have much interaction with him, but you can just tell by his entire voice, tone, demeanor.
I went through the drive through, but he asked me to pull back around since they were waiting for one of my items.

Now, on the other hand - the lady preparing the to go boxes, wish she would get a litttttle bit more bigger of a scoop 😫 they weren’t even filled to the lines.

But she might be sweet too🤩 so that makes up for it.“

“Emily is great! I went in to grab lunch on my break yesterday and the little things she does and says, even within the three minute interaction, made my day a million times better! There was another girl that was just as great but I didn’t look at her name tag 🥺 Top notch customer service is hard to come by anymore. I’m a customer service manager and those few minutes on my lunch break meant a lot to me! The food was delicious also!“

“Usually has good food, however normally the whole staff of Mexican ladies always act as if you're not there, 9/10 times they do every little task possible while not making eye contact so they don't have to help you with anything. Also drive thru takes priority, doesn't matter if you've been waiting longer, car line gets serviced first.“

“Great place to stop and get some good orange chicken! I've been to many Panda Express' in the past few years and this one lives up to all my expectations plus some. The workers were gery nice and helpful and even complimented me on what I was wearing. 10/10 would come again.“

“Went today for lunch, They have a new blazing Chicken something? I asked for a sample because it's NEW I've never had it. I was refused a sample and when I asked why I was told "because" The young lady taking my order didn't speak English so it was difficult to ask questions. I was served scrapings from the bottom of the rice pan it was empty,needed refilled and I was served almost a spoonful of old rice,I asked for noodles too,I don't know why but they were broken in half,stuck together and dried out,The weirdest experience at a panda I have ever had. I spent 30$ even after rounding up for a donation. I ended up with fiery chicken that wasn't fiery at all. I wasn't offered any sauces for the "Food" I was served I mean talk about doing the minimum, nothing was offered I had to ask for everything and was given 1 pack of soy sauce for 2 entrees. Do better. I have eaten here many times but never have I had this type of experience. There was also a large Hand Held Masher? It appeared to look like a handheld potato masher it was large industrial sized laying on the ground PROPPING THE SIDE DOOR OPEN, I tripped over it coming in. Why is there food preparation utensils on the ground as a door prop? I pointed it out to an employee who was in the dining room, apparently she's the manager, because she said she would move it after she CONDUCTED AN INTERVIEW. What's really going on here?“