Often busy, but I’ve never had a bad experience at this location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Pepper Chicken, Beijing Beef
Ben Bishop
Orange chicken and Beijing Beef. Do it.
Atmosphere: 3
Food: 5
Service: 4
sherry Robinson
Always good,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken and Beijing Beef with Fried Rice
esperanza rodriguez
Place a mobile order today. I did not get my order of large crab raccoons nor did I get any of my utensils or my sauces. I ordered a family meal. Also when I called the store the so-called manager refused to give me her name. Also refused to give me the corporate number. I already have called corporate. The store manager did give me a refund for my entire order. This is unacceptable customer service.
Atmosphere: 1
Food: 1
Service: 1
Joshua Krontz
Quick in and out and consistent 👌. Know what your gonna get!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mushroom Chicken
Samantha Kelty
Worst service I've ever had I ordered food and had an issue with the delivery manager refused to help even hung up the phone on me definitely the worst customer service I've ever had
Service: 1
Pawel Grom
I like the staff, it is nice and professional. I just dont like being asked to give out my money to hospital institution that makes millions if not billions.
David Daffron
Long wait on food yo be made but good was great
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Chow Mein
Bojan Ćirić
Fried rice old and manager didn’t seemed to care, kinda gave me like a smile disbelieve. 12-3-2024 15:00
Jason Skinner
The food was good as always. The process to get it was frustrating, to say the least. It was a drive-thru order. I was told that for teriyaki chicken, there would be a 10-minute wait. Absolutely no issue with that, I pulled around to the handicapped parking as requested. After 12 minutes had passed, I grew slightly impatient and decided to walk inside to see what the hold up was. To my dismay, I saw a full bowl of teriyaki on the display ready to be served. While waiting to speak with someone, I watched 2 orders of teriyaki chicken get prepared and sent out the drive-thru window. Finally, a container that had been sitting off to the side for the whole time I was inside was pulled in front of the chicken and filled, bagged, and the kind girl who ended up grabbing it started to bring it out. It was not her doing, and she was not the manager, nor did I have time to request one at this point. I took my food (after nearly 20 minutes, 18 to be exact) I finally left. This was just unacceptable. I truly hope someone reads this and makes sure it doesn't happen again.
Drive through order, staff did not listen when I asked for white rice, I wanted 2 orders of egg rolls and got 1. The amount of entrees that went with my bigger plate where miniscule compared to my side of rice....we are talking 4-5 pieces of chicken for each entree. Will not be back.
Atmosphere: 3
Food: 3
Service: 3
Brian Miller
If you order for a certain time they'll just make it early so your food is nice and cold when you arrive
J.A.G. 1996
I went thru drive-thru and the experience any other drive-thru experience I've had this entire last year. The associates were polite, professional, and kept me up on what was happening. They were extremely busy when I was there. My food arrived timely, hot, and delivered by a friendly associate. The food was delicious, a Bigger Plate of Chow Mein, 2 sides of Orange Chicken, and 1 side of Beijing Beef. Best I've had in a very long time. It was worth the trip and money.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein
Ken Shields
As a customer that intended to eat in, we ended up walking out unnoticed after staff were prioritizing online and drive thru customers. We should not be penalized for choosing to dine in.
Often busy, but I’ve never had a bad experience at this location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Pepper Chicken, Beijing Beef
Orange chicken and Beijing Beef. Do it.
Atmosphere: 3
Food: 5
Service: 4
Always good,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken and Beijing Beef with Fried Rice
Place a mobile order today. I did not get my order of large crab raccoons nor did I get any of my utensils or my sauces. I ordered a family meal. Also when I called the store the so-called manager refused to give me her name. Also refused to give me the corporate number. I already have called corporate. The store manager did give me a refund for my entire order. This is unacceptable customer service.
Atmosphere: 1
Food: 1
Service: 1
Quick in and out and consistent 👌. Know what your gonna get!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mushroom Chicken
Worst service I've ever had I ordered food and had an issue with the delivery manager refused to help even hung up the phone on me definitely the worst customer service I've ever had
Service: 1
I like the staff, it is nice and professional. I just dont like being asked to give out my money to hospital institution that makes millions if not billions.
Long wait on food yo be made but good was great
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Chow Mein
Fried rice old and manager didn’t seemed to care, kinda gave me like a smile disbelieve. 12-3-2024 15:00
The food was good as always. The process to get it was frustrating, to say the least. It was a drive-thru order. I was told that for teriyaki chicken, there would be a 10-minute wait. Absolutely no issue with that, I pulled around to the handicapped parking as requested. After 12 minutes had passed, I grew slightly impatient and decided to walk inside to see what the hold up was. To my dismay, I saw a full bowl of teriyaki on the display ready to be served. While waiting to speak with someone, I watched 2 orders of teriyaki chicken get prepared and sent out the drive-thru window. Finally, a container that had been sitting off to the side for the whole time I was inside was pulled in front of the chicken and filled, bagged, and the kind girl who ended up grabbing it started to bring it out. It was not her doing, and she was not the manager, nor did I have time to request one at this point. I took my food (after nearly 20 minutes, 18 to be exact) I finally left. This was just unacceptable. I truly hope someone reads this and makes sure it doesn't happen again.
Food: 5
Service: 1
Recommended dishes: Grilled Teriyaki Chicken, Cream Cheese Rangoon
Restaurantji Recommends
Drive through order, staff did not listen when I asked for white rice, I wanted 2 orders of egg rolls and got 1. The amount of entrees that went with my bigger plate where miniscule compared to my side of rice....we are talking 4-5 pieces of chicken for each entree. Will not be back.
Atmosphere: 3
Food: 3
Service: 3
If you order for a certain time they'll just make it early so your food is nice and cold when you arrive
I went thru drive-thru and the experience any other drive-thru experience I've had this entire last year. The associates were polite, professional, and kept me up on what was happening. They were extremely busy when I was there. My food arrived timely, hot, and delivered by a friendly associate. The food was delicious, a Bigger Plate of Chow Mein, 2 sides of Orange Chicken, and 1 side of Beijing Beef. Best I've had in a very long time. It was worth the trip and money.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein
As a customer that intended to eat in, we ended up walking out unnoticed after staff were prioritizing online and drive thru customers. We should not be penalized for choosing to dine in.
Service: 1
Miss Phipps was very pleasant and kind...
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Plate, Chow Mein
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