Penn Station East Coast Subs

It's like ordering your favorite sandwich in prison if you could..

Sandwich was ready on time for pick up and tasted delicious

Maybe just an off night but sandwich wasn't up to the usual.

Good food! Very filling!

Boy, has this franchise gone downhill. First, $20 for a regular sandwich, medium fries, and a large drink. $20 isn't the problem. Their bread is pasty and bland. There wasn't much meat and the mushrooms and onions were undercooked. The mustard and pepper rings were oddly lacking in flavor as well. How terribly disappointing. The tables were dirty and the floor was sticky. It's so sad. PS used to be fantastic.

Really good! The fries taste like the ones at Five Guys. 10/10

Went into penetration and Brandon made sure i well welcomed very good energy also 20/10 for Brandon!!!

Best sandwich shop in the game

Atmosphere: 5

Food: 5

Service: 5

The sandwich that my mom and I shared was good. The fries for our liking could have been better. It will be a place we will come back to.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Philly Cheese Steak Sandwich

Always great food, never disappointed

Atmosphere: 5

Food: 5

Service: 5

Really good cheese steak and delicious lemonade

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheese Steak Sandwich

Order online with the intent to pick up. Could wait 20-30 minutes when order is supposed to be ready in 10. One other customer in the store and they still make that person's food. Won't order online anymore. But won't eat in at a table either. Always dirty and hard to find that one table that you won't be stiing in someone else's crumbs or grease drippings.

Atmosphere: 2

Food: 3

Service: 3

Good food, good service!

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Philly Cheese Steak Sandwich

I had a coupon. I called ahead. Mentioned my coupon. Made order. I show up and only just after paying realize they charged me full price. I mention this to the cashier-a wonderful black lady, she was great. She calls over the manager, and dude acts like I'm asking for the nuclear launch codes. It's a sandwich shop buddy. Coupons are designed to get more traffic, this man is driving customers away. The attitude, he had was like how dare I have coupons. Even after the cashier was like yeah, he did call ahead. Bottom line, not sure I'm going back.
Edit - I have since learned that some stores have employees comment on here to boost the score. Talk about digging in your heels.
Thanks for the response corporate, instead of offering another coupon, you fix the employees. Where in my review was the coupon or the food the problem?

Atmosphere: 2

Food: 3

Service: 1

Why would you charge someone $15 for cold fries and a lukewarm sub? Their ordering process is backwards. They call out the fry order before the sub is made so your fries sit and get cold while they make your sub which is also lukewarm. Don’t waste ur money

Food: 1

Service: 1