Cold pizza they had to heat up. Dirty tables. Expensive too for cold reheated pizza like 5 dollars plus tax for a single slice
Atmosphere: 1
Food: 1
Service: 1
Marty Raugh
Not to bad not the best slow on service but ok ?
Atmosphere: 4
Food: 4
Service: 3
Lovely Erica
Brought my daughter here because this was a place I loved as a child and it was disappointing. The supreme pizza had an overwhelming taste of parmesan cheese and the gentleman behind the counter was rushing to the 3 customers they had in a very empty establishment
Atmosphere: 3
Food: 1
Service: 1
jenny tester
I had the worst service today . I took my daughter in for lunch. The server was very rude . My daughter, who has special needs , likes to ask everyone’s name, for the first time ever, he seemed very offended and said something under his voice , I made up a name to tell her. Next, we ordered a small spaghetti with a meatball. I didn’t really pay attention when he was making it . We paid and got out to sit down and there was almost no sauce , you actually couldn’t tell there was any at all when we mixed it with the pasta . I went back and asked for more sauce and , again, was very rude , but put sauce in a small cup: He then told me I had to pay for it . I went out again and got her spaghetti, brought it back in and showed him, I asked “ is this how it’s supposed to be served ?” He told me I should have asked for more when he made it and proceeded to charge me for it ! I asked to speak to a manager and was told they were gone . One other thing , I asked if they had a tray and he said no, walked away and didn’t offer to help me carry our food, even though I had 2 meals , a drink and was pushing my daughter in her wheelchair .
Atmosphere: 1
Food: 1
Service: 1
Lonny W
Very good and cheap
Atmosphere: 5
Food: 5
Service: 5
C. Morgan
While visiting Fort Wayne I had to hit up the mall, and there it is...a Pizza place in the food court. Stopped in and got a slice of Pepperoni and Sausage. The pizza is on display behind glass, you pick out what you want and they place it in a pizza oven to heat it up. The good: the pizza undercarriage has a nice crisp. The bad: greasy, very little sauce, dough has little flavor. The tables and floor were dirty. If your shopping and need a pizza fix this may work for you, however don't go out of your way for this.
Atmosphere: 2
Food: 2
Service: 4
Lonny Warn
Very good and cheap
Atmosphere: 5
Food: 5
Service: 5
David Moellering
The pizza isn't as good as I remember. It's like cardboard with sauce and a little cheese. I got the sausage and pepperoni and the meats were dried out and flavorless. If you are a fan of Domino's pizza, you will love it here.
This is definitely not the Sbarro I remember. The pizza was sub par and old tasting and the breadsticks were worse. What got me wad the female employee standing on the counter barefoot then getting down and wiping the chair but not wiping the counter. There is pasta options but how long they had sat, I couldn't tell you. Sad. Sbarro at Glenbrook was always my favorite but not anymore.
Atmosphere: 3
Food: 2
Service: 3
DeathanatorFO
Coming in here for dinner on Friday night usually entails a good time. When me and my boyfriend came in here I initially stated the information on their menu was lacking, we came in for 1 topping pizza which I assumed would include any toppings but without being informed only cheese and pepperoni are included in the 1 topping prices. We ended up paying 4 dollars more than the stated price for a one topping pizza for just 1 topping of sausage.Now the main issue I have is the service here, it was abhorrent. We tried asking the employees here about the topping and tried making an order but we were meant with confusion by the kid who was on line serving pizza. I just read the reviews and it was accurate that he acted like he didn't know English at all, then we had to go on some small goose chase just to get a one topping pizza order in. The pizza definitely was not worth the price either, it was of mediocre quality.The dining room is also a mess, this place is well past it's glory days, I don't think I'll be coming back here anytime soon.
Atmosphere: 2
Food: 3
Service: 1
James Dumas
Tried to order a 1-topping pizza with sausage. kid at the counter didn't speak English well enough to understand me so I had to go talk to the cashier to have her relay our order. She charged us for a specialty pizza, and when I asked she said the 1-topping pizza only includes cheese or pepperoni pizza. What??? I wouldn't have ordered it if I knew that. The menu is completely unhelpful in general, missing a lot of items or information. If you're going to staff people that can't understand English, at least have basic information on the menu so I don't have to struggle to ask them for it. On top of all that, the pizza is not nearly as good as I remember from years ago.
Atmosphere: 2
Food: 3
Service: 1
Scott Magrum
They continue to ignore phone to call in order. And when I came in a half hour before they closed, were initially refusing make the order. For what you charge for a pizza, I shouldn't have to wait to get there to place order and wait for it to be made. Four different times I have tried to call to place an order. I called even when sitting in the dining area and both staff ignored phone ringing. This continues one more time, I won't ever buy pizza there again.
Atmosphere: 3
Food: 3
Service: 1
Brandon Blair
Love ❤️ This place in Glen-brookMALL!!!!!
Parking: MALL PARKING ?️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Ziti, Mushroom Pizza and Cucumber Salad, Not Just Pizzas Sbarro Offers Stuffed Strombolis Too, Bottled Water, Meat Pizza, Pan Pizza, 18 Thin Crust Pizza, Meat Lasagna, Mixed Vegetables, Sausage, New York Cheese Slice, Spaghetti Atbals, Cheesecake, Cheese Cup, Variety Cake, Stuffed Pizza, Pasta Salad, Meatball, Slice of Pizza
By far the best pizza I've ever had
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slice of Pizza
It happened. Smh.
Atmosphere: 1
Food: 1
Service: 1
Cold pizza they had to heat up. Dirty tables. Expensive too for cold reheated pizza like 5 dollars plus tax for a single slice
Atmosphere: 1
Food: 1
Service: 1
Not to bad not the best slow on service but ok ?
Atmosphere: 4
Food: 4
Service: 3
Brought my daughter here because this was a place I loved as a child and it was disappointing. The supreme pizza had an overwhelming taste of parmesan cheese and the gentleman behind the counter was rushing to the 3 customers they had in a very empty establishment
Atmosphere: 3
Food: 1
Service: 1
I had the worst service today . I took my daughter in for lunch. The server was very rude . My daughter, who has special needs , likes to ask everyone’s name, for the first time ever, he seemed very offended and said something under his voice , I made up a name to tell her. Next, we ordered a small spaghetti with a meatball. I didn’t really pay attention when he was making it . We paid and got out to sit down and there was almost no sauce , you actually couldn’t tell there was any at all when we mixed it with the pasta . I went back and asked for more sauce and , again, was very rude , but put sauce in a small cup: He then told me I had to pay for it . I went out again and got her spaghetti, brought it back in and showed him, I asked “ is this how it’s supposed to be served ?” He told me I should have asked for more when he made it and proceeded to charge me for it ! I asked to speak to a manager and was told they were gone . One other thing , I asked if they had a tray and he said no, walked away and didn’t offer to help me carry our food, even though I had 2 meals , a drink and was pushing my daughter in her wheelchair .
Atmosphere: 1
Food: 1
Service: 1
Very good and cheap
Atmosphere: 5
Food: 5
Service: 5
While visiting Fort Wayne I had to hit up the mall, and there it is...a Pizza place in the food court. Stopped in and got a slice of Pepperoni and Sausage. The pizza is on display behind glass, you pick out what you want and they place it in a pizza oven to heat it up. The good: the pizza undercarriage has a nice crisp. The bad: greasy, very little sauce, dough has little flavor. The tables and floor were dirty. If your shopping and need a pizza fix this may work for you, however don't go out of your way for this.
Atmosphere: 2
Food: 2
Service: 4
Very good and cheap
Atmosphere: 5
Food: 5
Service: 5
The pizza isn't as good as I remember. It's like cardboard with sauce and a little cheese. I got the sausage and pepperoni and the meats were dried out and flavorless. If you are a fan of Domino's pizza, you will love it here.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Slice of Pizza
Restaurantji Recommends
This is definitely not the Sbarro I remember. The pizza was sub par and old tasting and the breadsticks were worse. What got me wad the female employee standing on the counter barefoot then getting down and wiping the chair but not wiping the counter. There is pasta options but how long they had sat, I couldn't tell you. Sad. Sbarro at Glenbrook was always my favorite but not anymore.
Atmosphere: 3
Food: 2
Service: 3
Coming in here for dinner on Friday night usually entails a good time. When me and my boyfriend came in here I initially stated the information on their menu was lacking, we came in for 1 topping pizza which I assumed would include any toppings but without being informed only cheese and pepperoni are included in the 1 topping prices. We ended up paying 4 dollars more than the stated price for a one topping pizza for just 1 topping of sausage.Now the main issue I have is the service here, it was abhorrent. We tried asking the employees here about the topping and tried making an order but we were meant with confusion by the kid who was on line serving pizza. I just read the reviews and it was accurate that he acted like he didn't know English at all, then we had to go on some small goose chase just to get a one topping pizza order in. The pizza definitely was not worth the price either, it was of mediocre quality.The dining room is also a mess, this place is well past it's glory days, I don't think I'll be coming back here anytime soon.
Atmosphere: 2
Food: 3
Service: 1
Tried to order a 1-topping pizza with sausage. kid at the counter didn't speak English well enough to understand me so I had to go talk to the cashier to have her relay our order. She charged us for a specialty pizza, and when I asked she said the 1-topping pizza only includes cheese or pepperoni pizza. What??? I wouldn't have ordered it if I knew that. The menu is completely unhelpful in general, missing a lot of items or information. If you're going to staff people that can't understand English, at least have basic information on the menu so I don't have to struggle to ask them for it. On top of all that, the pizza is not nearly as good as I remember from years ago.
Atmosphere: 2
Food: 3
Service: 1
They continue to ignore phone to call in order. And when I came in a half hour before they closed, were initially refusing make the order. For what you charge for a pizza, I shouldn't have to wait to get there to place order and wait for it to be made. Four different times I have tried to call to place an order. I called even when sitting in the dining area and both staff ignored phone ringing. This continues one more time, I won't ever buy pizza there again.
Atmosphere: 3
Food: 3
Service: 1
Love ❤️ This place in Glen-brookMALL!!!!!
Parking: MALL PARKING ?️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Ziti, Mushroom Pizza and Cucumber Salad, Not Just Pizzas Sbarro Offers Stuffed Strombolis Too, Bottled Water, Meat Pizza, Pan Pizza, 18 Thin Crust Pizza, Meat Lasagna, Mixed Vegetables, Sausage, New York Cheese Slice, Spaghetti Atbals, Cheesecake, Cheese Cup, Variety Cake, Stuffed Pizza, Pasta Salad, Meatball, Slice of Pizza
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