I love coming here short staffed or not they always are super kind and make my day never have to wait long or sometimes not at
Atmosphere: 5
Food: 5
Service: 5
Adam Grimme
Great ice coffee.
Service: 5
Dustin Harrell
What can I say you all ready know its
Atmosphere: 5
Service: 5
Recommended dishes: Via Italian Roast
Jason Pruitt
I hate to do this but it feels like every time I come to this location I have to send my drink back to get it right and basically argue with the employees to have it corrected.
Atmosphere: 1
Food: 2
Service: 1
Eri M
Stopped for a quick coffee to find that the store was low on staff. Despite that, Will did an awesome job at taking care of us and made the best Americano I've ever had at this location. Great place to stop!
Atmosphere: 5
Food: 5
Service: 5
Brian Bracht
Coffee is good traffic backs up and blocks the entrance into the shopping center and block Lima road creating an unsafe traffic congestion.
Atmosphere: 1
Food: 5
Service: 1
W L
This store is right across the road from where I live so I come here frequently. Since covid, most of the time it is quite dirty inside and out and the staff is not friendly inside. They are very slow, unless you go through the drive-thru. I waited over 25 minutes today for a tall pike hot coffee. The girl making drinks was very slow while there was a room full of people waiting for orders. Most of the the time my brewed coffee is lukewarm and today when I asked for my coffee after waiting 25 minutes, she asked my name to look for my order and gave me my coffee without adding the cream or sugar in my order. This place is not worth the time. The other location on Lima (#124) in front of Meijer will get my business from now on, when they re-open. it is out of my way but coffee there is hot and made as requested and they are friendly.
Atmosphere: 1
Food: 3
Service: 1
Collin Kerschner
Incredibly slow. Only one employee making drinks for all walk-in customers and online orders. Other 3 employees were servicing the drive-thru. Waited 30 minutes for 2 small drinks!
Service: 1
Haley Richman
Waited over 30 mins for a mobile order… asked if they had received it and was told it was “in line and would be another 10 mins”. Got a refund and headed to a different coffee shop down the street
Vanessa Watkins
They need to hire more people . 3 weeks straight and you sit 30mins to an hour for your mobile order . The store is filled with people waiting lobger than me . I was almost late to
Waited almost a half hour for a mobile order. The was no line in the drive thru. They did not appear to be understaffed. I will not be back.
Angela B
30+ minute wait for a mobile order is just ridiculous. This location will clear the drive thru five times over before making a single mobile or in store order. I had to wait 5-min just for someone to acknowledge me at the register to get a refund. They didn’t even apologize for the wait - and they weren’t THAT busy!
Atmosphere: 1
Food: 4
Service: 1
Susan J.
Yikes. I waited a very long time for my mobile order (so did everyone else). I was surprised because it was just a dark roast, nothing fancy. Waiting would not have been so bad, but the Broadway show tunes were BLARING. Watch out there's a mess on the floor. Come on, Starbucks.
Steve T.
Unbelievably poor service!!! Took over 20min to get a coffee and a drink. More standing around talking to each other than serving the customer. And my coffee was not freshly made.
betalink
I saw a male (new) employee ask a doordash driver to see his phone and to confirm.However, the person before him wasn't ask. Infact, two lady's from doordash came in for orders and he didn't ask them for confirmation.He singled out the man because he looked like a biker. Won't be going back.
I love coming here short staffed or not they always are super kind and make my day never have to wait long or sometimes not at
Atmosphere: 5
Food: 5
Service: 5
Great ice coffee.
Service: 5
What can I say you all ready know its
Atmosphere: 5
Service: 5
Recommended dishes: Via Italian Roast
I hate to do this but it feels like every time I come to this location I have to send my drink back to get it right and basically argue with the employees to have it corrected.
Atmosphere: 1
Food: 2
Service: 1
Stopped for a quick coffee to find that the store was low on staff. Despite that, Will did an awesome job at taking care of us and made the best Americano I've ever had at this location. Great place to stop!
Atmosphere: 5
Food: 5
Service: 5
Coffee is good traffic backs up and blocks the entrance into the shopping center and block Lima road creating an unsafe traffic congestion.
Atmosphere: 1
Food: 5
Service: 1
This store is right across the road from where I live so I come here frequently. Since covid, most of the time it is quite dirty inside and out and the staff is not friendly inside. They are very slow, unless you go through the drive-thru. I waited over 25 minutes today for a tall pike hot coffee. The girl making drinks was very slow while there was a room full of people waiting for orders. Most of the the time my brewed coffee is lukewarm and today when I asked for my coffee after waiting 25 minutes, she asked my name to look for my order and gave me my coffee without adding the cream or sugar in my order. This place is not worth the time. The other location on Lima (#124) in front of Meijer will get my business from now on, when they re-open. it is out of my way but coffee there is hot and made as requested and they are friendly.
Atmosphere: 1
Food: 3
Service: 1
Incredibly slow. Only one employee making drinks for all walk-in customers and online orders. Other 3 employees were servicing the drive-thru. Waited 30 minutes for 2 small drinks!
Service: 1
Waited over 30 mins for a mobile order… asked if they had received it and was told it was “in line and would be another 10 mins”. Got a refund and headed to a different coffee shop down the street
They need to hire more people . 3 weeks straight and you sit 30mins to an hour for your mobile order . The store is filled with people waiting lobger than me . I was almost late to
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited almost a half hour for a mobile order. The was no line in the drive thru. They did not appear to be understaffed. I will not be back.
30+ minute wait for a mobile order is just ridiculous. This location will clear the drive thru five times over before making a single mobile or in store order. I had to wait 5-min just for someone to acknowledge me at the register to get a refund. They didn’t even apologize for the wait - and they weren’t THAT busy!
Atmosphere: 1
Food: 4
Service: 1
Yikes. I waited a very long time for my mobile order (so did everyone else). I was surprised because it was just a dark roast, nothing fancy. Waiting would not have been so bad, but the Broadway show tunes were BLARING. Watch out there's a mess on the floor. Come on, Starbucks.
Unbelievably poor service!!! Took over 20min to get a coffee and a drink. More standing around talking to each other than serving the customer. And my coffee was not freshly made.
I saw a male (new) employee ask a doordash driver to see his phone and to confirm.However, the person before him wasn't ask. Infact, two lady's from doordash came in for orders and he didn't ask them for confirmation.He singled out the man because he looked like a biker. Won't be going back.
Atmosphere: 1
Food: 2
Service: 1