Subway in Fort Wayne

“The gentleman working behind the counter provided excellent service. I stopped by 10 minutes until close. He greeted me with excellent costumer service. This subway has become my favorite subway in town. It is a rare occurrence to receive exceptional customer service so close to close. Thank you for the excellent service and preparing my dinner as requested!“

“Tried the new menu. Food was good. I asked for Spinach on my sandwich and she put 4 pieces then looked at me like ok what next. I guess she didn't want to get more. We were thanking them and the one that made my sandwich was just rude and didn't smile. The other 2 women are nice as can be though. It's hit or miss really...“

“Very friendly & professional people. They were very busy between walk-ins, online orders and the drive through. They had an online order they had trouble locating. When they located it they put it in between my wife's sub and mine. I was impressed. It didn't take them much longer to get ours done and they didn't get all worked up about it like I might have. Very skilled employees.“

“While traveling, I got an urge for a Subway. This particular store was nearest my location on the road. My entire experience was as wonderful as my ham and cheese on Italian. You guys ROCK!p.s. In my younger years, I managed a couple Subways around Indy area. This little store I stopped at is very clean and orderly and the food looked amazingly fresh. The only issue I noticed couldn't be avoided because of the size of the store. Being behind the counter with constant oven and warmer noises, including the toaster oven, it can be difficult for crew to hear customers clearly(I can imagine how monstrous it was with all wearing masks!!!) Nothing can't be done about this, I realize. I'm acknowledging the professionalism and patience of this crew.I am making this Subway a regular stop on my travels.“

“Seriously, this is the best Subway location! The staff is always kind, and quick to get your sandwich made. The bread is always fresh, the veggies always look good, and the place is always clean. I have zero complaints. 10/10 will def keep coming here for sandwiches!“

“Consistently excellent service at this Subway location. I have been to a dozen Subway locations across Indiana and Illinois and this place is the best. They take care in getting your order right and paying attention to details of your order. Special shoutout to Wes, the assistant manager, for always providing excellent friendly service.“

“Omgggg where do I start. Best subway I have had in over a year. The lady who made my sandwich, was absolutely amazing. I didn’t have to tell her to add more of anything, she just knew. She even made my girlfriend’s salad FIRE, like dude this place is good. Everyone should come here and be satisfied, even on the busy days they are the best. Thank you so much best subway ever“

“Love the $4.99 Cold Cut Combos. I can remember when I first started to work for Subway, you had to learn the U-gouge cut (now it's almost impossible to find someone who can do that cut) and on Sunday's you could get 2 footings for $5“

“Our visit was roughly around 4:30pm, on 01/14/2026.

Our actual cashier and sandwich maker herself, was absolutely wonderful today.

The absolute worst thing about the time we spent in the shop WAS NOT the woman behind the counter.

It was indeed the fact that she was the only staff in the building. When we walked in, she had very kindly and professionally alerted us to the fact that she had 4 sandwiches ahead of us from a mobile order, just after handling who knows how many sandwiches she dealt with at the drive-thru.

Reasonably, this took a little bit of time, as we quickly realized she was completely by herself.

The wait was not her fault. It was indeed the lack of accountability of management and unwillingness to properly staff.

So while we were pleased with our service, we are mortified and discontent at the sheer lack of Corporate/Franchise responsibility.

If nothing else, she deserves management position and management pay if she is going to be the sole person running an entire shop by herself with no backup.“

“I visited this store at 5:26 PM on 4/23/2020. This was the best experience I have ever had at a subway location. I will return to this store frequently. I hope the man and woman working are appreciated because they really value customer service. Thank you so much!“

“I place a mobile order and went in before the expected ETA since I was in the area. The staff was so nice! There were many mobile orders that the employees were working on, but they were still very personable! I'd highly recommend this location!

Kid-friendliness: Very friendly and kind staff“

“Wes and Carly are fantastic! The food and the service has improved so much, since they have worked there. They are really shaping things up. These two especially make my day. I also am so pleased when they make my food!!!❤️💫 they will take care of you go in!“

“I have been on a weighloss journey. So I go like 5 days a week and only eat the one meal a day... This subway has the most wonderful employees! I'm never rushed, they are never rude! My food is always delicious! Good job you guys ??? I really appreciate you!“

“I did a mobile order and added a note about my pregnancy craving. Huge shoutout to the wonderful employee who loaded up my sub and even gave me extra pickles and sauce on the side. She made my whole week!! :D This is the best sub I’ve ever eaten I could cry“

“This Subway💚🥖🥪🍞 Always did an excellent job when I went. I been here many times in my life and is the closest Subway to my house I could walk here. Plus, they gave me a free sandwich one time for my birthday 🎂. Good job👏🏻👏🏻👏🏻👏🏻“

“Wow! Talk about above and beyond! Glen took my order through the drive through and was so kind and patient! I had my kiddos in the back who were not being the most quiet and he did not get frustrated rather interacted with them through the speaker!! I have NEVER had such an amazing drive through experience!! I do not eat subway often but will definitely come back to this one next time!!“

“This place is very nice inside and the service was really good. I was there around 830 at night and there was a young guy with glasses I think named Zack. He was probably the most professional and polite person I have had help me at a subway.

Overall was a great experience and we would definitely go there again.“