Chris did a wonderful job and the service was excellent! Sandwich really hit the spot!
Abi Bickford
Ordered a sandwich with extra lettuce it came with NO lettuce and had so much salt on it the sandwich was not edible. The woman working was slamming things around and acting like she hated her job. Worst Subway EVER. Will not be back.
Lee Bickford
Lady seemed to mad at the world, slammed salt and pepper shakers together,and didn't even cut the sandwiches, put pepper on my daughter's sandwich that she didn't even want. Not impressed! Won't be back at that location.
Joey Bean
Closed early
DieselDanMan86
Clean restrooms
Erin Christy
Decided to close an hour for no reason.
Ashley Johnson
The woman working the cashier was great, but the kid that built my sandwich didn’t know what was going on. I ordered a signature sandwich (#20), and he didn’t know what went on it. I literally read off the ingredients to him, from the menu behind his head. Then, when he cut it in half, he took the just-used knife from the other employee instead of grabbing a clean one. Luckily, I don’t have food allergies.
Atmosphere: 3
Food: 3
Service: 2
Hilary Lessing
If you could put zero stars I would. I made an order online and when I arrived the person cancelled my order. If they couldn't get a hold of me they could have at least waited. I didn't even make the order 10 minutes before I got there.
Service: 1
R
Rude employees obviously didn’t want anyone there, were mopping two hours before closing and staring angrily as we walked in. Assistant manager nick complained about us parking in an unmarked spot saying the entire back(around 12 parking spots) were for employees only despite no sign and having 3 employees.
Atmosphere: 1
Food: 1
Service: 1
Maurita Mussawwir
Sandwich upset my stomach. The staff was professional. I wonder if some if the food had set out too long.
Didn't get any food took longer than I had, staff needs updated
Atmosphere: 1
Service: 1
Carrie Jones
This location use to be great. Absolute worst Subway in Ft. Wayne. Arrived to pick up my online order and was told we had to adjust your order because we were out of white bread so we replaced with wheat. I replied gross because if I wanted wheat bread I would have ordered wheat bread. Then he told me he tried to call me to tell me. Never did I receive a phone call. My number is in my account and I didn't have a missed call. Then he walked away from me when I said nobody tried to call me. Wow what great customer service.... never again, will visit another location. This place is a waste of time and very rude. No future discount or anything, I would of just left had I not already paid on the app.
Dannie71
It's gone down hill since it's remodel.
Atmosphere: 2
Food: 3
Service: 2
Sini Kovas-Baker
The lettuce was brown and wilted. There was no bread done. The meats alone looked like they were rotted. I got the chicken because it looked ok. It wasn't. Got sick 15 minutes after eating it! Never again.
Atmosphere: 1
Food: 1
Service: 1
dustin hughes
I used to stop into this subway every other day for lunch. For about 5 months it was great id order online drive to the store then pick it up and it was ready to go no problems at all. Last time i went on 4/19/24 i ordered two subs. On my way to the store i received a call they were out of flat bread no problem ill take something else. I then arrived at the store which is a 15 minute drive along with waiting 5 minutes as soon as i walk in i am told by the older lady. "Your the online order right". I said yes. The lady then started to make my sandwiches. The man helping her had to constantly tell her to (chop,chop) and still with the order in front of her had to tell her how it was done. 45 minutes for 2 subs. im sorry but you lost my business.
Chris did a wonderful job and the service was excellent! Sandwich really hit the spot!
Ordered a sandwich with extra lettuce it came with NO lettuce and had so much salt on it the sandwich was not edible. The woman working was slamming things around and acting like she hated her job. Worst Subway EVER. Will not be back.
Lady seemed to mad at the world, slammed salt and pepper shakers together,and didn't even cut the sandwiches, put pepper on my daughter's sandwich that she didn't even want. Not impressed! Won't be back at that location.
Closed early
Clean restrooms
Decided to close an hour for no reason.
The woman working the cashier was great, but the kid that built my sandwich didn’t know what was going on. I ordered a signature sandwich (#20), and he didn’t know what went on it. I literally read off the ingredients to him, from the menu behind his head. Then, when he cut it in half, he took the just-used knife from the other employee instead of grabbing a clean one. Luckily, I don’t have food allergies.
Atmosphere: 3
Food: 3
Service: 2
If you could put zero stars I would. I made an order online and when I arrived the person cancelled my order. If they couldn't get a hold of me they could have at least waited. I didn't even make the order 10 minutes before I got there.
Service: 1
Rude employees obviously didn’t want anyone there, were mopping two hours before closing and staring angrily as we walked in. Assistant manager nick complained about us parking in an unmarked spot saying the entire back(around 12 parking spots) were for employees only despite no sign and having 3 employees.
Atmosphere: 1
Food: 1
Service: 1
Sandwich upset my stomach. The staff was professional. I wonder if some if the food had set out too long.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Cold Cut Combo, Sunchips Harvest Cheddar
Restaurantji Recommends
Didn't get any food took longer than I had, staff needs updated
Atmosphere: 1
Service: 1
This location use to be great. Absolute worst Subway in Ft. Wayne. Arrived to pick up my online order and was told we had to adjust your order because we were out of white bread so we replaced with wheat. I replied gross because if I wanted wheat bread I would have ordered wheat bread. Then he told me he tried to call me to tell me. Never did I receive a phone call. My number is in my account and I didn't have a missed call. Then he walked away from me when I said nobody tried to call me. Wow what great customer service.... never again, will visit another location. This place is a waste of time and very rude. No future discount or anything, I would of just left had I not already paid on the app.
It's gone down hill since it's remodel.
Atmosphere: 2
Food: 3
Service: 2
The lettuce was brown and wilted. There was no bread done. The meats alone looked like they were rotted. I got the chicken because it looked ok. It wasn't. Got sick 15 minutes after eating it! Never again.
Atmosphere: 1
Food: 1
Service: 1
I used to stop into this subway every other day for lunch. For about 5 months it was great id order online drive to the store then pick it up and it was ready to go no problems at all. Last time i went on 4/19/24 i ordered two subs. On my way to the store i received a call they were out of flat bread no problem ill take something else. I then arrived at the store which is a 15 minute drive along with waiting 5 minutes as soon as i walk in i am told by the older lady. "Your the online order right". I said yes. The lady then started to make my sandwiches. The man helping her had to constantly tell her to (chop,chop) and still with the order in front of her had to tell her how it was done. 45 minutes for 2 subs. im sorry but you lost my business.
Atmosphere: 3
Food: 5
Service: 1
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