Subway

Just got lunch there and service was quick and kind. Not sure why they get such bad reviews but I always have a good experience.

Atmosphere: 5

Food: 5

Service: 5

Went in all employees were talking, finally girl asks me what bread I told her she runs out the door to get in a personal conflict with someone. Next girl helps me with a nasty attitude because she had to finish my order that 1st girl started, meanwhile the guy was standing there kept talking about what the 1st girl was doing in the parking lot and was to busy with the drama, never seen such an unprofessional unorganized profession in my life

Atmosphere: 1

Food: 3

Service: 1

Extremely rude staff. I had about a 2min interaction and that was enough for me to not want to spend my money here. My advice is there are plenty of other Subways.. go to one of them

I would give this place 0 stars if I could. Came here to make a complaint on management & looks like I’m not the only one who has an issue at this location. Even talking to friends & coworkers, they notice the same here. Beyond disappointed with management & how Jamie talks to customers. After asking for a towel to clean up a drink I spilled, her reply was “in the lobby I just cleaned?”. Obviously accidents happen & I didn’t intend for the drink to spill but had no issues cleaning it up. Absolutely rude for no reason & always making smart remarks. I don’t even know how this place is still running with a horrible manager. Will not be returning due to her smart mouth & attitude. It doesn’t cost anything to be nice Jamie! Do better.

Atmosphere: 2

Food: 3

Service: 1

My sister, visiting from California, stopped in to grab lunch for herself and the kids. She was disappointed at the way they were treated. First time in this establishment and were the Only customers at the moment. The staff treated them as if they were interrupting their break or something. She did say the place was clean, but the staff lacked in customer service.

Atmosphere: 1

Service: 1

Jamie and Aniyah did a wonderful job helping when I fell at the subway location. Thank you.

Atmosphere: 5

Food: 5

Service: 5

We order 2 footlongs and they were to lazy to cook the bacon i try calling the store 7 time the won't answer if management can please contact me

Atmosphere: 1

Food: 1

Service: 1

As with most subways decent quick subs

Atmosphere: 5

Food: 5

Service: 5

Just left this location was going back & forth with a young lady with braids about how I didn’t want a foot long over a 6’ which I I didn’t know I had to let them know before hand hence why I didn’t ask before hand instead of deescalating the situation she continued to go back and forth with me on how I had to pay for the sub because “she already made it” terrible service won’t be going back. Instead of assuming everyone once a foot long maybe you guys should ask before hand to avoid confusion.

This isn’t the first time subway has taken my money and not received food this is just the first time I didn’t eat the corporate run around. My wife placed an online order and was informed that they didn’t receive it and they took my money. Called asking them what we could do to right this and they refused to do anything wouldn’t at first even get a manager for me. After calling multiple times the manager finally contacted me. When talking to her she said the order is still in some kind of cart and would eventually go through. She did not know when it would come so I wouldn’t know when to get my food. So instead of making my food off my order on my phone they are going to make food throw it away and then I should get my money back. This was the worst customer service I have ever received the female in the store was not willing to do anything at all the guy seemed like he would help but because the manager he has to do it her way. I guess all I can say by the end of this is you want to go inside and pay their high prices inside and not be able to use deals then maybe you can get your food but on the app it seems to be like 50 50 you may get it or you may be out your money.

I have never been to a slower subway... when I say there was no rush at all I mean if there was fire it wouldn't matter..... I was there for about 30 minutes for 3 foot longs and the only one that was remotely close to being okay was the one for my kids.... I had about 3 inches of one side left and it had zero meat on it..... had one piece of lettuce and a bit of sauce in it..... my husband ls sandwich was actually 90% sauce and 10% meat and toppings.... when i first arrived the guy doing the first half of the order (meat portion) was completely ignoring the fact i was standing there and when he finally said something he didnt move a muscle or even look at me. I had to actually ask if he was talking to me because he never looked at me!

Horrible experience if i do say so myself

The food is as expected. Subway is subway. But the manager is atrocious. Almost every time I’m here she is
Giving employees a hard time. Today she was loudly complaining about how all of waynedale orders lunch at the same time. She has no place working front line. Honestly I doubt I’ll go to this subway again because of her.

I walked into Subway on my lunch time and I can't see what I want for protein they completely covered it and the lady told me they have no control and I think that's very suspicious like they're hiding something. When I was trying to get the teriyaki chicken, there was no teriyaki mixed, and I asked the daytime manager she was like we don't do that at my store, I don't mix it. I don't think I'm ever going to eat here ever again. I don't think the Subway in Warsaw has that problem. At least I can see my protein there. That is beyond ridiculous, which would explain why the store has crappy ratings, gee I wonder why.

Workers too busy to do night clean up and waited 10 mins just horrible service

Atmosphere: 1

Food: 1

Service: 1

The only person that was helpful was that little white girl I believe her name was Skye but the rest of them don’t know what customer service is or how to get off there phones

Atmosphere: 1

Food: 2

Service: 1