Subway
10231 Illinois Rd, Fort Wayne
(260) 625-4556
Recent Reviews
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Ordered delivery and it said my order will arrive tomorrow at 4am. They’re not open until 9am. Called to ask about it and employees were no help. Couldn’t cancel my order and had to go through doordash customer support to do so (when I ordered off their website, mind you.) Didn’t pick up when I called back looking for a refund. Essentially took my money and ran. I want my $50 back.
Atmosphere: 1
Food: 1
Service: 1
Just know that when you order Subway for Delivery, all this shop does is make the sandwiches in your order then slap it on the table for doordash. no sides, chips, drinks... none of that makes it to your driver. This is twice now this place has done this - this specific Subway. Whoever that manager is, she don't care about anything. And to boot, only 2 out of 7 of my choices for my sandwich were added to the sandwich. So that's super cool as well. This place sucks.
Food: 1
Service: 1
Closed at least 20 minutes ahead of posted hours. When I walked up to the door the two young employees laughed.
Service: 1
Place is dirty food sucked would not recommend
Atmosphere: 2
Food: 2
Service: 2
I was very impressed with Chris and Bryce from the illinois rd subway. I love their customer service.
Atmosphere: 5
Food: 5
Service: 5
Chris at the Illinois rd location was amazing. Customer Service was very nice.
In what reality does it take literally 7 minutes to get a cup of cheese. They left us sitting for some 7 odd minutes *for a cup of cheese*. Worse than that, it wasn't even hot. I literally cannot understand how it takes 7 minutes to hand someone out a cup of cold cheese when nobody else is in the drive-thru and you have maybe 2 customers inside. Not to mention the $30 price tag for 2. Not going back any time soon.
Atmosphere: 3
Food: 3
Service: 1
Help were great, food so so
Good subs!!
Atmosphere: 4
Food: 5
Service: 5
Ordered 2 platters of sandwiches, was supposed to come with oil, mayo, mustard on the side. They only gave us mayo. Refused to take cash.
Restaurantji Recommends
Clean facilities, family friendly environment, quick workers and convenient location
Hello the pepsi you goting time me sandwich or chicken nuggets who this is subway to younger am know you can bye
Ordered ahead , super busy but very polite and
Atmosphere: 5
Food: 5
Service: 5
It seems like teenagers nowadays get a job and they just don't care how they treat people they made the sandwiches fine but their attitudes were horrible. Oh my God I have to make another sandwich...
Atmosphere: 1
Food: 4
Service: 1
Outstanding service. Friendly sandwich artists.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Elite Chicken & Bacon Ranch
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