I was very impressed with Chris and Bryce from the illinois rd subway. I love their customer service.
Atmosphere: 5
Food: 5
Service: 5
Church OfJesus
Chris at the Illinois rd location was amazing. Customer Service was very nice.
Trentin Worsham
In what reality does it take literally 7 minutes to get a cup of cheese. They left us sitting for some 7 odd minutes *for a cup of cheese*. Worse than that, it wasn't even hot. I literally cannot understand how it takes 7 minutes to hand someone out a cup of cold cheese when nobody else is in the drive-thru and you have maybe 2 customers inside. Not to mention the $30 price tag for 2. Not going back any time soon.
Atmosphere: 3
Food: 3
Service: 1
Steven Bourgeois
Help were great, food so so
MarijaneHeath “Diamond tears” PEREZ
Good subs!!
Atmosphere: 4
Food: 5
Service: 5
Alton David Mullinax
Ordered 2 platters of sandwiches, was supposed to come with oil, mayo, mustard on the side. They only gave us mayo. Refused to take cash.
Jacob
Clean facilities, family friendly environment, quick workers and convenient location
Jennzkie
Hello the pepsi you goting time me sandwich or chicken nuggets who this is subway to younger am know you can bye
Devon Craft
Ordered ahead , super busy but very polite and
Atmosphere: 5
Food: 5
Service: 5
The Orange Scourge
It seems like teenagers nowadays get a job and they just don't care how they treat people they made the sandwiches fine but their attitudes were horrible. Oh my God I have to make another sandwich...
Today I had a bad experience at this Subway on Scott and Illinois Rds. I walked in with a coupon for three foot long subs for $17.99. The manager, Dawn, took my order and when she heard it was 3 foot long subs she gave me an undeniable dirty look. The 3 subs were all the same meat and cheese and toasted but she told another employee she had a "complicated" order. She huffed and puffed without a smile just to add a few veggies to the subs. She whispered something with her back to me to another employee who showed up from the back kitchen eventually. I got pepperoni on one of the subs, which I know is extra, but just some simple veggies on these oven roasted turkey subs. She took my coupon and scanned it but I believe she erased the discount after she scanned it because I asked if I could have the senior discount. I have gotten the senior discount there recently with another employee. I wasn't demanding or rude. She advised me it would be $25 and some change. How she rang it up at $25 from $17.99, a dollar extra for pepperoni, and tax is beyond me. I questioned it and asked if she was the manager. She started to get nervous and said she was and she would try it again. This time the amount came out to $21 and some change. There were 3 workers there today, including her, and none of them greeted me, smiled at me, or showed good customer service. They don't want to be there and they can't be bothered. Maybe when a lot of people stop coming in, they can just sit around and talk to each other while they eat their free subs for lunch! Can a district manager please hire a couple of managers with good work ethics and customer service skills who know how to lead a store by example with fairness and discipline when needed, who are mature enough and care enough to make this a great choice to go to for lunch? I sure hope so!!!
Atmosphere: 1
Food: 2
Service: 1
Kyle Mikels
dont know why i keep coming back here. staff is always rude every time.
Chase Adkison
Ordered a steak and cheese not toasted. These idiots gave me my sandwich completely cold. If i wanted a cold meat sandwhich that’s what i would’ve ordered. Slowest subway I’ve been too I’ll never go here
Atmosphere: 1
Food: 1
Service: 1
Chelsie Schele
Very nice welcoming staff clean environment and a great sub!
Vegetarian options: I always get the veggie sub it's fresh and good with plenty of toppings
Kid-friendliness: Very nice and patient with my kids!
I was very impressed with Chris and Bryce from the illinois rd subway. I love their customer service.
Atmosphere: 5
Food: 5
Service: 5
Chris at the Illinois rd location was amazing. Customer Service was very nice.
In what reality does it take literally 7 minutes to get a cup of cheese. They left us sitting for some 7 odd minutes *for a cup of cheese*. Worse than that, it wasn't even hot. I literally cannot understand how it takes 7 minutes to hand someone out a cup of cold cheese when nobody else is in the drive-thru and you have maybe 2 customers inside. Not to mention the $30 price tag for 2. Not going back any time soon.
Atmosphere: 3
Food: 3
Service: 1
Help were great, food so so
Good subs!!
Atmosphere: 4
Food: 5
Service: 5
Ordered 2 platters of sandwiches, was supposed to come with oil, mayo, mustard on the side. They only gave us mayo. Refused to take cash.
Clean facilities, family friendly environment, quick workers and convenient location
Hello the pepsi you goting time me sandwich or chicken nuggets who this is subway to younger am know you can bye
Ordered ahead , super busy but very polite and
Atmosphere: 5
Food: 5
Service: 5
It seems like teenagers nowadays get a job and they just don't care how they treat people they made the sandwiches fine but their attitudes were horrible. Oh my God I have to make another sandwich...
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Outstanding service. Friendly sandwich artists.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Elite Chicken & Bacon Ranch
Today I had a bad experience at this Subway on Scott and Illinois Rds. I walked in with a coupon for three foot long subs for $17.99. The manager, Dawn, took my order and when she heard it was 3 foot long subs she gave me an undeniable dirty look. The 3 subs were all the same meat and cheese and toasted but she told another employee she had a "complicated" order. She huffed and puffed without a smile just to add a few veggies to the subs. She whispered something with her back to me to another employee who showed up from the back kitchen eventually. I got pepperoni on one of the subs, which I know is extra, but just some simple veggies on these oven roasted turkey subs. She took my coupon and scanned it but I believe she erased the discount after she scanned it because I asked if I could have the senior discount. I have gotten the senior discount there recently with another employee. I wasn't demanding or rude. She advised me it would be $25 and some change. How she rang it up at $25 from $17.99, a dollar extra for pepperoni, and tax is beyond me. I questioned it and asked if she was the manager. She started to get nervous and said she was and she would try it again. This time the amount came out to $21 and some change. There were 3 workers there today, including her, and none of them greeted me, smiled at me, or showed good customer service. They don't want to be there and they can't be bothered. Maybe when a lot of people stop coming in, they can just sit around and talk to each other while they eat their free subs for lunch! Can a district manager please hire a couple of managers with good work ethics and customer service skills who know how to lead a store by example with fairness and discipline when needed, who are mature enough and care enough to make this a great choice to go to for lunch? I sure hope so!!!
Atmosphere: 1
Food: 2
Service: 1
dont know why i keep coming back here. staff is always rude every time.
Ordered a steak and cheese not toasted. These idiots gave me my sandwich completely cold. If i wanted a cold meat sandwhich that’s what i would’ve ordered. Slowest subway I’ve been too I’ll never go here
Atmosphere: 1
Food: 1
Service: 1
Very nice welcoming staff clean environment and a great sub!
Vegetarian options: I always get the veggie sub it's fresh and good with plenty of toppings
Kid-friendliness: Very nice and patient with my kids!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich, Raspberry Cheesecake, Oatmeal Raisin
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