I got a fish sandwich that was burnt. Very dry and crunchy. Chili tasted old.
Atmosphere: 2
Food: 2
Service: 4
Holly Szklarz
Overpriced, especially since the burger is more mayonnaise than burger. The fries used to be decent, now they're oversalted and room temperature. You can get a better burger and at least warm fries from Applebee's for less.
Food: 1
Service: 3
Jayden Lee
No complaints great service & food everytime I vist. Great team all work together good & Kayla is great always greets me & make sure my food is correct. Thanks
Atmosphere: 5
Food: 5
Service: 5
Jenny Houser
Watch using a debit card at this location I was charged for 2 different orders & only bought one. The manager that day said my card was not charged the second time. Yes it was! That is why they call them bank statements.
Food: 2
Service: 1
Albert Wilkes
Best triple burger ever!!!!
Bettie Foltz
My husband picked up two bacon egg cheese biscuits for breakfast. We unwrapped the sandwich’s bacon, egg, cheese hanging out of the sandwich. We had to assemble our sandwich. Bacon was crumbs and very thin slices. The egg had hard edges that we pulled off like it was zipped around the edges. ? It will be a long time before I buy a breakfast sandwich again from Wendy’s.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Wendy’S French Fries
Melissa Smith
I was going to give a bad review. However when I talked to the manager, Kala, she was awesome?! Our order came to us wrong and she made it all rite! We appreciate u! Also how u handled the prob was so professional and kind! The food was good besides for the mess ups! The potatoe could have used a few each of sour cream n butter. All in all I will go back here to eat and u should too!! Keep up the great work manager?u really are an amazing person Kala!
Jeff Harrell
It was great, enjoyed our
Atmosphere: 4
Food: 5
Service: 4
M T
11/4/23 Review: Stopped to grab lunch for myself and two little girls. Cruised through the drive-thru and headed home. After the 6.2 mile trek we opened the bag and was missing over half our food. I called the store and Kayla told me I could drive back and get the missing food or they could send me a coupon for the missing food. I had 2 options. Either drive back and get the food or tell the girls we have to figure something else out and wait for a coupon to come in the mail. We opted to drive back and would ultimately have an extra 12.4 miles and time wrapped up in this joke. I told Kayla I wanted my food and money back. She said it doesn't work that way. I either go get my food I didn't get because completing orders is hard or get a coupon next week. She gave me the GM's first name and said I'd have to wait until Monday and call the store if I wanted to talk to her. When I was in retail the DM was accessible 7 days a week as was his phone number. Not here. Kelly only deals with the store's errors and customer service when she's at the store. I returned to the store and asked for my missing food and it was given to me. I also asked for the other food to be replaced that I was given since it was at home on the counter and would ultimately get thrown away. They did that. I received an apology for their incompetence but was refused a refund. Lesson learned, Kayla and Kelly. Lesson learned. Now on to social media. A lot of places to leave reviews and friends and family to share with. A refund for my troubles could have resolved all of this. ORIGINAL REVIEW 4 YEARS AGO: Burgers were very dry and fries were old tasting. The kicker was the Ora Gel for cold sores laying on the counter. Just laying there. Might explain why there were 2 people in the store.
Atmosphere: 1
Food: 1
Service: 1
Piss Fruit
Haven't been here in a very long while. the lobby change was very unexpected, but definitely brightens the place up. i left my wallet at home when i ordered breakfast, and the manager on shift paid for it for me. she was the absolute sweetest and very understanding. especially with the year I've had, it's wonderful to see such good people and generosity. i worked here before we even had apple pay available, i hope the GM is proud she's got incredible people on her morning shift.
Stopped coming here for 2 reasons, 1 couldn't reload the application, an 2 got tired of getting the Son-of-Baconator with mayo an ketchup when I said none only mustard an ya new employee kept screwing up, an it's wasting my time an all I'm offered is a free fry for the hassle!~
Jake Pace
Wish they would teach people how to make ? crispy, sometimes it's chewy an not as good on a Son-of-Baconator!~
Atmosphere: 5
Food: 4
Service: 5
Saige Lipscomb
Today 10/24 my bestie and I decided to get Wendy’s before work. We both hadn’t been there since they redid the place, btw it looks stunning!! The service was awesome!! Our food was bagged so nice and neat, nothing was spilled, the sandwhich looked like it came out of a commercial. That never happens!! Because of this I am giving you guys a 5/5 star because I am just so amazed!! #blessed!!
Atmosphere: 5
Food: 5
Service: 5
David Bemer
Just redone inside and outside. They put hard seats to sit on. Not good for the butt. I like the baked potato instead of Fry's. Ice cream can be good. Strawberry was very good.
Atmosphere: 2
Food: 4
Service: 4
Patricia Hart
Normally this is my fav place. But after a redesign (seems less friendly, more stark and colder) now they need to redesign staff. Macy was not friendly. Seemed out of patience. Hubby ordered no tomatoes, she imputted no mayo. I asked if there was senior discount and she said nothing. Again, after taking our money I asked and she replied rather snarkily "Well, if he would have said senior pop and not small.... " and you couldn't have offered???? Same size cup dude... he obviously is a senior..
I got a fish sandwich that was burnt. Very dry and crunchy. Chili tasted old.
Atmosphere: 2
Food: 2
Service: 4
Overpriced, especially since the burger is more mayonnaise than burger. The fries used to be decent, now they're oversalted and room temperature. You can get a better burger and at least warm fries from Applebee's for less.
Food: 1
Service: 3
No complaints great service & food everytime I vist. Great team all work together good & Kayla is great always greets me & make sure my food is correct. Thanks
Atmosphere: 5
Food: 5
Service: 5
Watch using a debit card at this location I was charged for 2 different orders & only bought one. The manager that day said my card was not charged the second time. Yes it was! That is why they call them bank statements.
Food: 2
Service: 1
Best triple burger ever!!!!
My husband picked up two bacon egg cheese biscuits for breakfast. We unwrapped the sandwich’s bacon, egg, cheese hanging out of the sandwich. We had to assemble our sandwich. Bacon was crumbs and very thin slices. The egg had hard edges that we pulled off like it was zipped around the edges. ? It will be a long time before I buy a breakfast sandwich again from Wendy’s.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Wendy’S French Fries
I was going to give a bad review. However when I talked to the manager, Kala, she was awesome?! Our order came to us wrong and she made it all rite! We appreciate u! Also how u handled the prob was so professional and kind! The food was good besides for the mess ups! The potatoe could have used a few each of sour cream n butter. All in all I will go back here to eat and u should too!! Keep up the great work manager?u really are an amazing person Kala!
It was great, enjoyed our
Atmosphere: 4
Food: 5
Service: 4
11/4/23 Review: Stopped to grab lunch for myself and two little girls. Cruised through the drive-thru and headed home. After the 6.2 mile trek we opened the bag and was missing over half our food. I called the store and Kayla told me I could drive back and get the missing food or they could send me a coupon for the missing food. I had 2 options. Either drive back and get the food or tell the girls we have to figure something else out and wait for a coupon to come in the mail. We opted to drive back and would ultimately have an extra 12.4 miles and time wrapped up in this joke. I told Kayla I wanted my food and money back. She said it doesn't work that way. I either go get my food I didn't get because completing orders is hard or get a coupon next week. She gave me the GM's first name and said I'd have to wait until Monday and call the store if I wanted to talk to her. When I was in retail the DM was accessible 7 days a week as was his phone number. Not here. Kelly only deals with the store's errors and customer service when she's at the store. I returned to the store and asked for my missing food and it was given to me. I also asked for the other food to be replaced that I was given since it was at home on the counter and would ultimately get thrown away. They did that. I received an apology for their incompetence but was refused a refund. Lesson learned, Kayla and Kelly. Lesson learned. Now on to social media. A lot of places to leave reviews and friends and family to share with. A refund for my troubles could have resolved all of this. ORIGINAL REVIEW 4 YEARS AGO: Burgers were very dry and fries were old tasting. The kicker was the Ora Gel for cold sores laying on the counter. Just laying there. Might explain why there were 2 people in the store.
Atmosphere: 1
Food: 1
Service: 1
Haven't been here in a very long while. the lobby change was very unexpected, but definitely brightens the place up. i left my wallet at home when i ordered breakfast, and the manager on shift paid for it for me. she was the absolute sweetest and very understanding. especially with the year I've had, it's wonderful to see such good people and generosity. i worked here before we even had apple pay available, i hope the GM is proud she's got incredible people on her morning shift.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stopped coming here for 2 reasons, 1 couldn't reload the application, an 2 got tired of getting the Son-of-Baconator with mayo an ketchup when I said none only mustard an ya new employee kept screwing up, an it's wasting my time an all I'm offered is a free fry for the hassle!~
Wish they would teach people how to make ? crispy, sometimes it's chewy an not as good on a Son-of-Baconator!~
Atmosphere: 5
Food: 4
Service: 5
Today 10/24 my bestie and I decided to get Wendy’s before work. We both hadn’t been there since they redid the place, btw it looks stunning!! The service was awesome!! Our food was bagged so nice and neat, nothing was spilled, the sandwhich looked like it came out of a commercial. That never happens!! Because of this I am giving you guys a 5/5 star because I am just so amazed!! #blessed!!
Atmosphere: 5
Food: 5
Service: 5
Just redone inside and outside. They put hard seats to sit on. Not good for the butt. I like the baked potato instead of Fry's. Ice cream can be good. Strawberry was very good.
Atmosphere: 2
Food: 4
Service: 4
Normally this is my fav place. But after a redesign (seems less friendly, more stark and colder) now they need to redesign staff. Macy was not friendly. Seemed out of patience. Hubby ordered no tomatoes, she imputted no mayo. I asked if there was senior discount and she said nothing. Again, after taking our money I asked and she replied rather snarkily "Well, if he would have said senior pop and not small.... " and you couldn't have offered???? Same size cup dude... he obviously is a senior..
Atmosphere: 4
Food: 5
Service: 4