Wendy's

7631 N Southtown Crossing, Fort Wayne
(260) 447-6040

Recent Reviews

Brenda Green

Order was wrong

Amber Weddle

My husband and I went through drive thru for dinner. We got in line and it took a little to order, which is fine bc its dinner time and whatnot. However, once we got to the speaker the girl needed a minute, which is fine, and then said she was ready so we said our first meal and she said theyre card only if we wanted to proceed. It took a couple times for her to get our order down. Once we got to the window there was a lot of workers working for us to wait 10 minutes to order and then be pulled up to wait another 10 minutes for 2 drinks. The girls were all talking and joking which is fine but this is a workplace. You get paid to work not slack off. The only 2 people who actually worked and brought orders out was a gentlemen and a younger lady who seemed to be the lead for the night. This was one of the worst service experiences I've had here.

Atmosphere: 1

Food: 3

Service: 1

Ki S

The last couple of times I ordered from this Wendys it took so long, just for my orders to be incorrect. Do not recommend

Atmosphere: 1

Food: 1

Service: 1

Johnnie Brennan

On line it Saud they close at 12 am. I was In there drive threw at 1030 and the guy tells me we are closed for the moment. So I said what's do you mean the moment will you be opening up with in the next 30 mins and he said know, we are closed for the night. Witch was confusing because they wasn't supposed to close till 12. So I go to pull out and what do I see a door dasher pulling in and picking up a order from them. I usually don't leave reviews like this was not personal at all, it was actually very rude plus I feel like he lied he just didn't feel like making anything at that time

Brad Walker

Dining room not open at 6:45 in the evening like others in this pathetic chain. I'm done with Wendy's.

Service: 1

Charles Letsdoit

Got my order correct the first time unlike another location. Kayla listened to me.

Atmosphere: 4

Food: 4

Service: 5

Jayvon Mount

Food came out fast and fresh.

Atmosphere: 5

Food: 5

Service: 5

GT Riegling Jr

The Drive-Thru Line Had About 5 Cars In Front Of Me But The Line Moved At A Steady Pace.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Wendy’S Baked Potatoes, Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Jr Cheeseburger, Raw French Fries, Spicy Chicken Sandwich, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy's Hot & Crispy Fries, Jr Bacon Cheeseburger, Baconator, Wendy's Fresh-Made Salads

Austin Snyder

Best experience we had in a while at a local wendys. especially since the one on Broadway way that location needs a whole new crew, Mgr and food quality

Atmosphere: 5

Food: 5

Service: 5

Josh C.

Stopped for lunch. The lady at the counter was super nice. Good food.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Jr Bacon Cheeseburger

Dave Whalen

It took 15 min for 3 cars an my chil had no spon or crackers.

Food: 1

Service: 5

Natali M.

The owner needs to check these managers i order door dash and they always send whatever they feel like ALWAYS wasting my time and money honestly go some place else AND you salads are disgusting the chicken is bad and smells so bad

Sade Jordyn

I just think they need some recognition—They have made some drastic changes! Really loving the new service, I’ve definitely noticed! Friendly staff as well! Tracy is great and so is the manager with the ponytail on second shift, not sure what his name is!

Atmosphere: 5

Food: 5

Service: 5

Michelle Wassen

food wasn't great fries bad ! wondering what has happened to all

Atmosphere: 2

Food: 3

Service: 3

Mark Richard

Love me a Wendy's spicy chicken sandwich.Never lets me down.I am not a fan of the fries.I do love the frosty.If I could have Wendy's spicy chicken and a frosty and MacDonald's fries that would be a great meal.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Spicy Chicken Sandwich

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