Chili's Grill & Bar
2299 N Morton St, Franklin
(317) 736-6162
Recent Reviews
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Under cooked food
Parking: Ok
Atmosphere: 2
Service: 3
Recommended dishes: Caesar Side Salad
It was a very nice Christmas lunch with work team. Waitress nice. Food good!!! Peach Tea delicious!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Triple Dipper
Went back for the first time in years. Had a burger at the bar. Burger was pretty good. Service was friendly enough. The whole place is very played. I don't feel a need to return anytime soon.
Atmosphere: 2
Food: 4
Service: 4
Chili’s is always a great choice for a casual, delicious meal, and their ‘3 for Me’ deal is an absolute game-changer! For an unbeatable price, you get an appetizer, entrée, and a drink, all with plenty of options to choose from. The food is consistently fresh and flavorful—whether it’s their classic burgers, fajitas, or crispy chips with salsa, there’s something for everyone.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips & Salsa, Fries, Casamigos Marg, Crispy Chicken Crispers Combos
Beatriz is ALWAYS pleasant and attentive. She never makes a mistake. I never have to ask for refills etc.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad, Chips & Salsa, Chicken Fingers
Only reason for three stars was our waitress. No more than 5 minutes after our food came out she was asking us if we needed boxes. Being polite we said more than likely. She brought the boxes then we asked for a refill on our drinks and she was like “I’ll get you to go drinks…” we asked for regular drinks not to go drinks as we were still eating our entrees. She brings the drinks out but with our bill! We ended up packing up our food in the boxes and going home to eat. Like we understand you need to turn tables over but we have never been rushed like that. Mind you it was only 7:30pm on a Monday.
Atmosphere: 4
Food: 5
Service: 2
Clean and
Atmosphere: 5
Food: 5
Service: 5
The food was solid. They are very generous with the portions. The wait staff were very patient and flexible. Overall a great experience for a family of 7.
Kid-friendliness: They work great with kids and have a nice selection for them.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: House Salad, Triple Dipper, Southwestern Eggrolls
We have not been to Chili's in a long time and we were pleasantly surprised at how good it was. The burgers we had were outstanding and the Mac and Cheese was very good. Just the right size serving. Kenzie is an outstanding server and made the evening even better.
Atmosphere: 5
Food: 5
Service: 5
Overall good experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips & Salsa, Crispy Chicken Crispers Combos
Restaurantji Recommends
Ordered on app went in because it said my food was ready stood there for 10 minutes with no one even coming that way to check to see if someone came in. Had to literally call the store to tell them that I was there to pick my food up she threw it on the counter at me. Then they forgot my marinara sauce and she slammed it down on the counter I did speak with the manager before I left. Chick needs fired she definitely does not belong in customer service. I told her she sucked and I walked out. Never again will I go back to that location
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Triple Dipper
Will never get chili's again. Just moved here andni did a to go order so me and my husband coukd have a date night at home.. food was super overcooked and gross.. paid $67 for the grossest meal I've ever had in my life! Super over cooked.. no flavor. Will never go here again. Nasty!
Atmosphere: 1
Food: 1
Service: 1
Drink service is terrible. Manager came over and just looked beaten down. Not sure what the issue is. Burgers were absolutely incredible. But everything else kind of stunk.
Atmosphere: 3
Food: 3
Service: 1
Fast and friendly service. Food was ? great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad, Chips & Salsa, Chili’S Secret Sauce Burger, Quesadilla Explosion Salad, Molten Chocolate Cake, Crispy Chicken Crispers Combos, Triple Dipper
Horrible… paid for one meal alone that was $20+ and the food was not properly cooked. Total bill $69. Will not spend this kind of hard earned money on this kind of improperly prepared food ever again.
Food: 1
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