I don't know what happened here recently but all the kids that work here now do not care about customer service at all. It is like they are just here to hang out.
Atmosphere: 2
Food: 5
Service: 2
Jonathon Cleary
By far the best Culver’s I’ve ever been to. 10/10 experience.
Atmosphere: 5
Food: 5
Service: 5
Jose Rivera Degracia
Don’t order through app and use curbside pickup they will forget about it
Atmosphere: 5
Food: 5
Service: 1
Melissa Horn
Waited 30+ minutes for 2 small milkshakes. There were only 3 cars in the drive thru lane and if still took 30 minutes with no heads up. We had already paid or we would have left earlier.
Atmosphere: 1
Food: 3
Service: 1
Amy Hart
I stopped at this culver's and ordered a burger. I paid at the window and then the cashier chased me down and said it didn't go through so I gave him my credit card and was charged more money the second time. both went through-two different charges. When I called the store and talked to a manager I was told there was nothing they could do and didn't even seem concerned or sorry. very concerning. Won't be stopping there again.
Atmosphere: 1
Food: 1
Service: 1
ethan hubbard
No utensils or napkins through drive thru. Broccoli had a bunch of what looked like coleslaw mixed in.
Food: 2
Service: 2
Travis McCloskey
In the last 6mo this place has gotten terrible, long waits, rare my order is correct and employees who simply do not care to be there.
Atmosphere: 2
Food: 1
Service: 1
Michael Woods
Culver’s
Culver’s makes some of the best burgers around—always fresh, flavorful, and cooked just right—and that part of my visit absolutely lived up to expectations. Unfortunately, the overall experience fell short due to how an issue was handled.
My order was mixed up, and it wasn’t the cashier’s fault. The young man at the register was genuinely trying to make things right and handled the situation professionally. What was disappointing was seeing a manager berate him in front of customers. That should never happen, especially when an employee is doing their best to fix a problem.
Great food, no question—but customer service and leadership matter. Because of how that situation was handled, I’d give this location three stars. I hope management takes this as an opportunity to support their staff better, because the food itself is worth coming back for.
Atmosphere: 4
Food: 4
Service: 4
Farshad
Culver’s never disappoints. Fresh food, great burgers, and excellent custard. The staff was friendly, and the restaurant was very clean. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Grayson Mckain
My burger was burnt and had no flavor. The bun was hard like it was stale. The fries were cold and the cheese sauce was very thin, watery and didn’t have any flavor. I was very disappointed with the food I received from this location. Would recommend going elsewhere for a better experience and meal.
I’ve been to many different Cluver’s locations over the years and this was by far the dirtiest I’ve ever seen. The drink station was horrible to be nice there was food all over the floor almost no clean tables. There was almost no one in the dining room or drive through and we had to go ask for our food it was like they forgot that we had ordered. This location is definitely not up to the standard of all the rest I’ve been to. Do better!!
Atmosphere: 1
Food: 1
Service: 1
Nick Davis
Overpriced and rude staff member
Condella Watkis
The cleanliness of the restaurant and friendly atmosphere was top-notch. We enjoy the service and the attentiveness of the employees. Great experience!
Atmosphere: 5
Food: 5
Service: 5
Crystine Baccarella
Very good food. Friendly staff. Clean eating and restrooms.
I don't know what happened here recently but all the kids that work here now do not care about customer service at all. It is like they are just here to hang out.
Atmosphere: 2
Food: 5
Service: 2
By far the best Culver’s I’ve ever been to. 10/10 experience.
Atmosphere: 5
Food: 5
Service: 5
Don’t order through app and use curbside pickup they will forget about it
Atmosphere: 5
Food: 5
Service: 1
Waited 30+ minutes for 2 small milkshakes. There were only 3 cars in the drive thru lane and if still took 30 minutes with no heads up. We had already paid or we would have left earlier.
Atmosphere: 1
Food: 3
Service: 1
I stopped at this culver's and ordered a burger. I paid at the window and then the cashier chased me down and said it didn't go through so I gave him my credit card and was charged more money the second time. both went through-two different charges. When I called the store and talked to a manager I was told there was nothing they could do and didn't even seem concerned or sorry. very concerning. Won't be stopping there again.
Atmosphere: 1
Food: 1
Service: 1
No utensils or napkins through drive thru. Broccoli had a bunch of what looked like coleslaw mixed in.
Food: 2
Service: 2
In the last 6mo this place has gotten terrible, long waits, rare my order is correct and employees who simply do not care to be there.
Atmosphere: 2
Food: 1
Service: 1
Culver’s
Culver’s makes some of the best burgers around—always fresh, flavorful, and cooked just right—and that part of my visit absolutely lived up to expectations. Unfortunately, the overall experience fell short due to how an issue was handled.
My order was mixed up, and it wasn’t the cashier’s fault. The young man at the register was genuinely trying to make things right and handled the situation professionally. What was disappointing was seeing a manager berate him in front of customers. That should never happen, especially when an employee is doing their best to fix a problem.
Great food, no question—but customer service and leadership matter. Because of how that situation was handled, I’d give this location three stars. I hope management takes this as an opportunity to support their staff better, because the food itself is worth coming back for.
Atmosphere: 4
Food: 4
Service: 4
Culver’s never disappoints. Fresh food, great burgers, and excellent custard. The staff was friendly, and the restaurant was very clean. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
My burger was burnt and had no flavor. The bun was hard like it was stale. The fries were cold and the cheese sauce was very thin, watery and didn’t have any flavor. I was very disappointed with the food I received from this location. Would recommend going elsewhere for a better experience and meal.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good food. Not much else to say.
Atmosphere: 5
Food: 5
Service: 5
I’ve been to many different Cluver’s locations over the years and this was by far the dirtiest I’ve ever seen. The drink station was horrible to be nice there was food all over the floor almost no clean tables. There was almost no one in the dining room or drive through and we had to go ask for our food it was like they forgot that we had ordered. This location is definitely not up to the standard of all the rest I’ve been to. Do better!!
Atmosphere: 1
Food: 1
Service: 1
Overpriced and rude staff member
The cleanliness of the restaurant and friendly atmosphere was top-notch. We enjoy the service and the attentiveness of the employees. Great experience!
Atmosphere: 5
Food: 5
Service: 5
Very good food. Friendly staff. Clean eating and restrooms.
Atmosphere: 5
Food: 5
Service: 5
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