Culver’s

191 Granville Dr, Franklin
(317) 560-5025

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Culver’s

Culver’s makes some of the best burgers around—always fresh, flavorful, and cooked just right—and that part of my visit absolutely lived up to expectations. Unfortunately, the overall experience fell short due to how an issue was handled.

My order was mixed up, and it wasn’t the cashier’s fault. The young man at the register was genuinely trying to make things right and handled the situation professionally. What was disappointing...
Jesse was working the drive-thru and has superior customer service skills. He sounds like he does his best at work, being patient and understanding with the customer. Also, didn’t hesitate to let me know further options.
I'm sad to report this is the worst experience I've ever had at a Culver's. The way it was run would seem they didn't have enough staff to run the place. they were out of condiments, they ran out of root beer, they got our order wrong, they ran out of toilet paper in the bathroom, they seemed in a frenzy when trying to get to customers, And the line at the counter was substantial (only one register open). (A second line started of customers walking up to get...

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