We stopped here for lunch and they were out of ice. The pot machine was hot so they charge us just about as much for a bottle of water if they would’ve popped.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Fried Chicken
Desirrae Schultz
Love KFC in general but they are going down hill. This location pot holes everywhere, they were out of ice....really? Inappropriate wardrobe, let's atleast wear some undergarments and the inside is very dirty looking. Where are the owners?!?! Thought I'd give it a chance. Probably won't be returning.
pam hayes
Very dirty food was horrible ended up very sick ?
Atmosphere: 1
Food: 1
Service: 1
Julie Sabatine
My mom is 74 when I was a kid and she had a full-time job she used to get migraines. When she felt like she could eat she always sent me to get her two chicken littles that was the perfect thing to get her going when her migraine eased. She recently was diagnosed with lung cancer she did radiation for 10 sessions every time I went to see her I always picked her up two chicken littles and a orange room temperature Gatorade. The chicken littles are a tad bigger now but,she has finished every bite,Everytime I brought them too her. Thank you for not getting rid of that wonderful options that seems to be the only thing that can get her going again after not feeling so well.
Kid-friendliness: Every kids eating varies so dramatically but,you have managed to meet the needs of all the little ones in my family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fried Chicken, Spicy Famous Bowl
Scott S.
Don't bother, never has anything in stock, dirty, slow, and terrible quality even when they have things available. Been here 5 times in 10 years, never again. Ice machine is still broken btw.
Atmosphere: 1
Food: 1
Service: 1
Kevin McDonald
1st time @ this location & they were out of CHICKEN for a few minutes. It's in their name, wth! No big deal, but I came for the 8 for 10$ deal & they tell me I have to pay for all white meat cuase they are out of dark. Ok, I was going to order all white meat anyway, but I get home & and it's mostly dark meat. I should've only had to pay 10$
Parking: Watch the POT holes! Some biguns!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Fried Chicken
D S
Spent $203 on 5 home delivery orders and, EVERY TIME, we got colored, WATER, for pop!!!!!! $3.27 for 16oz of nasty tasting flat brown water!! 5 orders of pop totalling over $34!Either, close the store now, or continue to sit back while it slowly dies away! You $#@%. (Many other issues, but every other reviewer seemed to cover the food already!)Staff at ALL food places in Franklin...could care less! A bunch of unempathetic, self absorbed, uncaring losers! You should prepare the delivery orders better since they are the most expensive! And don't tell us to drive when we are homebound disabled!
Atmosphere: 1
Food: 1
Service: 1
daljeet dhami
The staff is so lazy to fulfill order, they only have one order and I am waiting for 20 minutes already while posting this review
There unsanitary on there phone cooking and taking orders with no
Atmosphere: 1
Food: 1
Service: 1
Raymond Wade
Every time I make a order my order isn’t complete I have a pretty big family to feed and when I pay $60 for food I would like for everything to be complete I don’t want to drive 4-5 miles to redeem items paid for this happens at the particular location every time I have a appetite for KFC jus isn’t fair at all.
Atmosphere: 2
Food: 2
Service: 1
David Mauk
The bathroom smells bad and the door is not working
Atmosphere: 1
Food: 1
Service: 1
Heidi Belser
I went through the drive thru to order my food, I ordered a large size of Mac & Cheese and large french fries. That's it plain and simple. I paid for my food, asked for plates(which they do have normally) said they didn't have any. I should have checked food before leaving. We get to where we're having lunch and look inside there's mashed potatoes and coleslaw. Didn't order either item! I go back to KFC, go inside to show them my receipt for what I ordered. Told them I ordered Lrg mac &cheese and french fries. The girl proceeded to tell me it wasn't rang in as what I ordered. Clearly on the receipt it says what I ordered. She goes back and gets me a small fry and individual size Mac& cheese. Again I said I ordered Lrg side items,goes back and gets Lrg mac & cheese and fries. Was given half only half full fries bc they happened to run out. At that point I wasn't about to stay any longer to ask for fresh fries. When walking inside to the front counter you can see the manager's office. Upon standing there you see an employee wearing bright maroon leggings,hoodie and wearing slides.
Atmosphere: 1
Food: 2
Service: 1
FalcoKunzy
Where is the management? This place needs a complete overhaul. 8pm two customers in the lobby. Sign posted lobby is closed and doors are locked. As can be seen by the other reviews, go elsewhere especially for these ridiculous prices.
Decent kfc ?
Atmosphere: 3
Food: 5
Service: 5
We stopped here for lunch and they were out of ice. The pot machine was hot so they charge us just about as much for a bottle of water if they would’ve popped.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Fried Chicken
Love KFC in general but they are going down hill. This location pot holes everywhere, they were out of ice....really? Inappropriate wardrobe, let's atleast wear some undergarments and the inside is very dirty looking. Where are the owners?!?! Thought I'd give it a chance. Probably won't be returning.
Very dirty food was horrible ended up very sick ?
Atmosphere: 1
Food: 1
Service: 1
My mom is 74 when I was a kid and she had a full-time job she used to get migraines. When she felt like she could eat she always sent me to get her two chicken littles that was the perfect thing to get her going when her migraine eased. She recently was diagnosed with lung cancer she did radiation for 10 sessions every time I went to see her I always picked her up two chicken littles and a orange room temperature Gatorade. The chicken littles are a tad bigger now but,she has finished every bite,Everytime I brought them too her. Thank you for not getting rid of that wonderful options that seems to be the only thing that can get her going again after not feeling so well.
Kid-friendliness: Every kids eating varies so dramatically but,you have managed to meet the needs of all the little ones in my family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fried Chicken, Spicy Famous Bowl
Don't bother, never has anything in stock, dirty, slow, and terrible quality even when they have things available. Been here 5 times in 10 years, never again. Ice machine is still broken btw.
Atmosphere: 1
Food: 1
Service: 1
1st time @ this location & they were out of CHICKEN for a few minutes. It's in their name, wth! No big deal, but I came for the 8 for 10$ deal & they tell me I have to pay for all white meat cuase they are out of dark. Ok, I was going to order all white meat anyway, but I get home & and it's mostly dark meat. I should've only had to pay 10$
Parking: Watch the POT holes! Some biguns!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Fried Chicken
Spent $203 on 5 home delivery orders and, EVERY TIME, we got colored, WATER, for pop!!!!!! $3.27 for 16oz of nasty tasting flat brown water!! 5 orders of pop totalling over $34!Either, close the store now, or continue to sit back while it slowly dies away! You $#@%. (Many other issues, but every other reviewer seemed to cover the food already!)Staff at ALL food places in Franklin...could care less! A bunch of unempathetic, self absorbed, uncaring losers! You should prepare the delivery orders better since they are the most expensive! And don't tell us to drive when we are homebound disabled!
Atmosphere: 1
Food: 1
Service: 1
The staff is so lazy to fulfill order, they only have one order and I am waiting for 20 minutes already while posting this review
Service: 1
Biscuits were not done,
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There unsanitary on there phone cooking and taking orders with no
Atmosphere: 1
Food: 1
Service: 1
Every time I make a order my order isn’t complete I have a pretty big family to feed and when I pay $60 for food I would like for everything to be complete I don’t want to drive 4-5 miles to redeem items paid for this happens at the particular location every time I have a appetite for KFC jus isn’t fair at all.
Atmosphere: 2
Food: 2
Service: 1
The bathroom smells bad and the door is not working
Atmosphere: 1
Food: 1
Service: 1
I went through the drive thru to order my food, I ordered a large size of Mac & Cheese and large french fries. That's it plain and simple. I paid for my food, asked for plates(which they do have normally) said they didn't have any. I should have checked food before leaving. We get to where we're having lunch and look inside there's mashed potatoes and coleslaw. Didn't order either item! I go back to KFC, go inside to show them my receipt for what I ordered. Told them I ordered Lrg mac &cheese and french fries. The girl proceeded to tell me it wasn't rang in as what I ordered. Clearly on the receipt it says what I ordered. She goes back and gets me a small fry and individual size Mac& cheese. Again I said I ordered Lrg side items,goes back and gets Lrg mac & cheese and fries. Was given half only half full fries bc they happened to run out. At that point I wasn't about to stay any longer to ask for fresh fries. When walking inside to the front counter you can see the manager's office. Upon standing there you see an employee wearing bright maroon leggings,hoodie and wearing slides.
Atmosphere: 1
Food: 2
Service: 1
Where is the management? This place needs a complete overhaul. 8pm two customers in the lobby. Sign posted lobby is closed and doors are locked. As can be seen by the other reviews, go elsewhere especially for these ridiculous prices.
Atmosphere: 1
Service: 1
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