Panera Bread

2156 N Morton St, Franklin
(317) 610-0890

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Recent Reviews

The food was very good but the customer service was even better. We had a Let's Eat gift card for $20 and Panera Bread was listed as an eligible eatery. After the card was declined several times Jenna saw that we were taken care of. I have since contacted happycards.com about this as we had a problem with this type card at another eatery. We will not be purchasing another card of this type but we will be back to this Panara Bread location.
You guys have parking spots to pull cars in the drive thru forward when there are other people waiting. My order was made thru the app it was ready before I got here. I have now wasted 15 minutes of my 30 min lunch waiting in the drive thru. But the app makes you choose drive thru or inside pick up. Never picking drive thru pick up again. Maybe the app should be updated as well and then we can pick up where we choose when we get here.
Absolutely loved it all. Batista was super nice and helpful. Food was fresh and amazing. The only issue I had was over hearing the manager to its employees. Very rude and unprofessional. Being in the fast food business myself I understand when places can get over whelming. But hearing the demeaning things and hypocritical comments almost every 5-10 minutes is unbearable to hear. No manager should talk to their employees like trash and boss them as if they’re a dictator. If she...

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