Everything manager is lazy and drivers are rude and horrible
Jack Davidson
Best Pizza place in town! Friendly staff and delivery was quick and on point!
Parking: Drive thru
Atmosphere: 5
Food: 5
Service: 5
big t
Delicious like it has always been
Atmosphere: 5
Food: 5
Service: 5
Eric Estermyer
Pretty pricey Got a stuffed crust special supposed to be one topping for $12 Added mushrooms, and it totaled $18!
Atmosphere: 4
Food: 4
Service: 4
Donette Williams
To Start off with my pizza was Lukewarm at best i ordered the big Papa pizza which is supposed to be an extra large. By the way, it's not an extra large. It's just a large cut into smaller pieces Pizza with bread sticks and 3 cheeses somehow came out to 37 dollars I asked Why did the pizza come out ten dollars more than what I was Originally told she said due to taxes and a five dollar tip She said pizza would be here in 25 to 35 minutes so 45 minutes later My pizza shows up lukewand the Delivery driver hands me the receipt I sign it hand it back and he literally looks at me and says are you Going to tip so i give him 5 more bucks! A BIG WASTE OF 42 DOLLARS AND I WILL NEVER GOING BACK THERE AGAIN Lesson learned
Atmosphere: 1
Food: 2
Service: 1
Roberto Villarreal
I was call to place n order the cashier she is hang up on me twice looks like she didn’t like the Hispanic people to purchase pizza at the Franklin location.
Alex Umberger
Pizza was excellent but the service was terrible. I went to pick up my order and the guy at the counter was looking for a few minutes and seemed kinda worried. He couldn't find the order and said one of the delivery drivers must have taken it by accident. He told me the delivery drivers aren't famous for reading labels. I wish they were famous for that so they wouldn't take the wrong orders.
Anyway he offered me a half hearted apology and said it would be at least 15 minutes for the new order. I was internally upset but didn't show it too much. So I went home because I live close and that was a mistake because my kids were super disappointed that I didn't have the pizza. Lesson learned there but I digress.
So I go to pick up my order and it doesn't have all the sauces I ordered and the same guy from before helped me and he seemed annoyed and when he gave me the pizza he said there you go. I said thanks, but I feel like another apology was in order. I worked restaurants and pizza places for many years so I know mistakes are made but I would have been very apologetic. I wasn't rude at all. Very calm and understanding. Not the biggest deal in the world but there were a few angry customers there who had messed up orders too. Maybe it was just a fluke but won't return for a while.
Atmosphere: 2
Food: 5
Service: 1
Joel Thomas
Always solid service & quality from this location!
Unfortunately my carry out order was horrible. The pasta looked incomplete and tasted awful… my pizza looked and tasted over cooked and short on cheese. Never had an issue in my history of this happen. Food was just inedible. Very disappointed.
Ordered sausage and mushroom light on sauce. Loaded with sauce 2pieces of sausage on a slice take out
Food: 1
Haley Wooten
Order was right for delivery but the DoorDash driver messed it all up ( so I called and management was on it !!) brought a new one right out. Super sweet!! Thank you. ?
Atmosphere: 5
Food: 5
Service: 5
TJ Hamblen
Always gets the order right and never had any issues with this papa johns
Atmosphere: 5
Food: 5
Service: 5
Trisha Neal
Restaurant was very clean, as were the employees. Everyone was busy working, and the pizza was ready when they said it would be. Tasted great too!
Everything manager is lazy and drivers are rude and horrible
Best Pizza place in town! Friendly staff and delivery was quick and on point!
Parking: Drive thru
Atmosphere: 5
Food: 5
Service: 5
Delicious like it has always been
Atmosphere: 5
Food: 5
Service: 5
Pretty pricey
Got a stuffed crust special supposed to be one topping for $12
Added mushrooms, and it totaled $18!
Atmosphere: 4
Food: 4
Service: 4
To Start off with my pizza was Lukewarm at best i ordered the big Papa pizza which is supposed to be an extra large. By the way, it's not an extra large. It's just a large cut into smaller pieces Pizza with bread sticks and 3 cheeses somehow came out to 37 dollars I asked Why did the pizza come out ten dollars more than what I was Originally told she said due to taxes and a five dollar tip She said pizza would be here in 25 to 35 minutes so 45 minutes later My pizza shows up lukewand the Delivery driver hands me the receipt I sign it hand it back and he literally looks at me and says are you Going to tip so i give him 5 more bucks! A BIG WASTE OF 42 DOLLARS AND I WILL NEVER GOING BACK THERE AGAIN Lesson learned
Atmosphere: 1
Food: 2
Service: 1
I was call to place n order the cashier she is hang up on me twice looks like she didn’t like the Hispanic people to purchase pizza at the Franklin location.
Pizza was excellent but the service was terrible. I went to pick up my order and the guy at the counter was looking for a few minutes and seemed kinda worried. He couldn't find the order and said one of the delivery drivers must have taken it by accident. He told me the delivery drivers aren't famous for reading labels. I wish they were famous for that so they wouldn't take the wrong orders.
Anyway he offered me a half hearted apology and said it would be at least 15 minutes for the new order. I was internally upset but didn't show it too much. So I went home because I live close and that was a mistake because my kids were super disappointed that I didn't have the pizza. Lesson learned there but I digress.
So I go to pick up my order and it doesn't have all the sauces I ordered and the same guy from before helped me and he seemed annoyed and when he gave me the pizza he said there you go. I said thanks, but I feel like another apology was in order. I worked restaurants and pizza places for many years so I know mistakes are made but I would have been very apologetic. I wasn't rude at all. Very calm and understanding. Not the biggest deal in the world but there were a few angry customers there who had messed up orders too. Maybe it was just a fluke but won't return for a while.
Atmosphere: 2
Food: 5
Service: 1
Always solid service & quality from this location!
Atmosphere: 5
Food: 5
Service: 5
Delicious pizza, ample toppings, timely preparation.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Boneless Wings
Unfortunately my carry out order was horrible. The pasta looked incomplete and tasted awful… my pizza looked and tasted over cooked and short on cheese. Never had an issue in my history of this happen. Food was just inedible. Very disappointed.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
Love papa johns so much
Atmosphere: 5
Food: 5
Service: 5
Ordered sausage and mushroom light on sauce. Loaded with sauce 2pieces of sausage on a slice take out
Food: 1
Order was right for delivery but the DoorDash driver messed it all up ( so I called and management was on it !!) brought a new one right out. Super sweet!! Thank you. ?
Atmosphere: 5
Food: 5
Service: 5
Always gets the order right and never had any issues with this papa johns
Atmosphere: 5
Food: 5
Service: 5
Restaurant was very clean, as were the employees. Everyone was busy working, and the pizza was ready when they said it would be. Tasted great too!
Atmosphere: 5
Food: 5
Service: 5
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